ABS, polycarbonate, steel, and custom and Windows Presentation Foundation software
8' 2 3/8" x 59 1/8" x 47 3/16" (250 x 150 x 120 cm)
NCR, USA, and Fujitsu, Japan
Automated teller machines, or ATMs, first introduced almost 50 years ago, now offer a wide range of banking transactions but are still very limited in terms of interface design. Among the attempts to improve communication between people and banking machines, IDEO and BBVA’s project combines a new interface that stresses clarity with a physical ATM design that stresses privacy. Users stand behind an opaque panel when using the machine, preventing those waiting in line from seeing the screen during transactions. Instead of text prompts, the interface uses a virtual banker, and user-friendly options include a choice of which denominations cash will be dispensed in.