<h1 class="page">FAQS FOR MoMA MOBILE</h1> <div id="main"> <div class="column-a"> <ul id="menu"> <li class="first"><a href="/explore/publications">Publications</a></li> <li><a href="/explore/inside_out">Blog</a></li> <li class=" selected"><a href="/explore/mobile">Mobile</a><a href="#" class="toggle">+</a><ul><li><a href="/explore/mobile/iphoneapp">The MoMA iPhone App</a></li> <li><a href="/explore/mobile/artlabapp">Art Lab iPad App</a></li> <li><a href="/explore/mobile/abexnyapp">Ab Ex NY iPad App</a></li> <li><a href="/explore/mobile/momabooks">MoMA Books for the iPad</a></li> <li class="selected"><a href="/explore/mobile/faq">FAQ</a></li> </ul></li> </ul> <br class="clear" /> </div> <div class="column-b"> <div class="box"> <p class="top">The following Frequently Asked Questions have been compiled to assist with questions about MoMA's mobile projects.</p> <a href="" name="top"></a><ul> <li><a href="#download">How do I download the free MoMA iPhone/iPod Touch app?</a></li> <!--<li><a href="#downloadandroid">How do I download the free MoMA Android app?</a></li>--> <li><a href="#downloadartlab">How do I download the MoMA Art Lab iPad app?</a></li> <li><a href="#downloadmomabooks">How do I download the free MoMA Books iPad app?</a></li> <li><a href="#downloadabexny">How do I download the free MoMA Ab Ex NY iPad app?</a></li> <li><a href="#wifi">How do I access the free WiFi at the Museum using an iPhone or iPod Touch?</a></li> <li><a href="#android">How do I access the free WiFi at the Museum using an Android?</a></li> <li><a href="#availability">Where is the WiFi available in the Museum?</a></li> <li><a href="#mobile">Does MoMA have a mobile site?</a></li> <!--<li><a href="#appraisal">What happens if I drop connection in the Museum?</a></li>--> <li><a href="#help">Support: who can I ask for help?</a></li> </ul> <hr /> <p class="headroom15"><strong><a href="" name="download"></a>How do I download the free MoMA iPhone/iPod Touch app?</strong><br /> <a href="http://itunes.apple.com/us/app/moma/id383990455?mt=8" onclick="window.open(this.href);return false;">Click here</a> to download the app directly from the Apple App Store. <br /> <a href="http://www.moma.org/explore/mobile/iphoneapp">Learn more about the MoMA iPhone app</a></p> <!--<p class="headroom15"><strong><a href="" name="downloadandroid"></a>How do I download the free MoMA Android app?</strong><br /> Go to the Android Market on your phone or scan the QR code on <a href="androidapp">this page</a> with a barcode-scanning app on your Android phone. <br /> <a href="http://www.moma.org/explore/mobile/androidapp">Learn more about the Android app</a></p>--> <p class="headroom15"><strong><a href="" name="downloadartlab"></a>How do I download the MoMA Art Lab iPad app?</strong><br /> <a href="http://itunes.apple.com/us/app/moma-art-lab/id529886963?mt=8" onclick="window.open(this.href);return false;">Click here</a> to download the app directly from the Apple App Store. <br /> <a href="http://www.moma.org/explore/mobile/artlabapp">Learn more about the MoMA Art Lab iPad app</a></p> <p class="headroom15"><strong><a href="" name="downloadmomabooks"></a>How do I download the free MoMA Books iPad app?</strong><br /> <a href="http://itunes.apple.com/us/app/moma-books/id423391398?mt=8" onclick="window.open(this.href);return false;">Click here</a> to download the app directly from the Apple App Store. <br /> <a href="http://www.moma.org/explore/mobile/momabooks">Learn more about the MoMA Books iPad app</a></p> <p class="headroom15"><strong><a href="" name="downloadabexny"></a>How do I download the free Ab Ex NY iPad app?</strong><br /> <a href="http://itunes.apple.com/us/app/moma-ab-ex-ny/id398432441?mt=8" onclick="window.open(this.href);return false;">Click here</a> to download the app directly from the Apple App Store. <br /> <a href="http://www.moma.org/explore/mobile/abexnyapp">Learn more about the Ab Ex NY app</a></p> <p class="headroom15"><strong><a href="" name="wifi"></a>How do I access the free WiFi at the Museum using an iPhone or iPod Touch?</strong><br /> Please follow these instructions when using an iPhone or iPod Touch:</p> <ul> <li>Go to Settings</li> <li>Select Wi-Fi</li> <li>Make sure Wi-Fi is ON</li> <li>Click on the blue arrow next to MoMA WiFi and make sure Auto-Join is turned ON </li> <li>Accept the terms of service on the MoMA WiFi Login page if prompted</li> <li>Now you are ready to start using the free MoMA WiFi</li> <p class="headroom15"><strong><a href="" name="android"></a>How do I access the free WiFi at the Museum using an Android?</strong><br /> Please follow these instructions when using an Android:</p> <ul> <li>Go to Settings</li> <li>Select Wireless & networks</li> <li>Make sure Wi-Fi is On</li> <li>Select Wi-Fi settings</li> <li>Select MoMA WiFi</li> <li>Accept the terms of service on the MoMA WiFi Login page if prompted when opening a browswer window</li> <li>Now you are ready to start using the free MoMA WiFi</li> </ul> <p class="headroom15"><strong><a href="" name="availability"></a> Where is WiFi available in the Museum?</strong><br /> MoMA WiFi is available throughout the Museum. The signal might be weaker in elevators, around escalators, in Café 2, and in the Sculpture Garden. Please be patient; as soon as you move to areas where the signal is stronger you will be able to continue accessing the WiFi. MoMA WiFi does not cover the Education and Research Building.</p> <p class="headroom15"><strong><a href="" name="mobile"></a>Does MoMA have a mobile site?</strong><br /> MoMA's new <a href="/m">mobile site</a>, optimized for iPhones/iPod Touches and Android, is now available. </p> <p class="headroom15"><strong><a href="" name="help"></a> Support: who can I ask for help?</strong><br /> For assistance in the Museum, you can ask the security guards or volunteers. To send us a comment or report a problem about one of our mobile apps, please write to: <ul> <li>iPhone/iPod Touch app: <a href="mailto:iphoneapp@moma.org">iphoneapp@moma.org</a></li> <!--<li>Android app: <a href="mailto:androidapp@moma.org">androidapp@moma.org</a></li>--> <li>Art Lab iPad app: <a href="mailto:artlabapp@moma.org">artlabapp@moma.org</a></li> <li>MoMA Books iPad app: <a href="mailto:momabooksapp@moma.org">momabooksapp@moma.org</a></li> <li>Ab Ex NY iPad app: <a href="mailto:abexnyapp@moma.org">abexnyapp@moma.org</a></li> </ul> </p> </div> </div> <!--<div class="column-c"> <div id="small-player" class="JS_Widget" id="multimedia"> <a href="/widgets/player/small/videos/117/657/videos-all?widget_id=small-player" rel=""></a> </div> </div>--> <div class="column-c"> <div class="box"> <a href="http://www.moma.org/explore/mobile/iphoneapp" class="noborder"><img alt="The MoMA App" src="/images/explore/mobile/newapp.jpg?1480976137" /></a> <h2>The MoMA iPhone App</h2> <p>Use the free MoMA iPhone App to find out about current exhibitions, create your own collections, plan a visit, browse or search tens of thousands of works in the collection, take multimedia tours, and <a href="http://www.moma.org/explore/mobile/iphoneapp" class="orange-type-dotted">more</a>.</p> <p><strong>Now available in the <a href="https://itunes.apple.com/us/app/moma/id383990455?mt=8" class="orange-type-dotted" id="moma_app_store1480992468.78792" target="_blank">App Store</a> <script type='text/javascript'> $('moma_app_store1480992468.78792').addEvent('click', function(e) { if($(this).hasClass('prevented')){ $(this).removeClass('prevented'); return true; }else{ e.preventDefault(); $(this).addClass('prevented'); var url = $('moma_app_store1480992468.78792').get('href'); var that = this; ga('send', 'event', 'External App Link', 'Click', 'apple_app_store/iphoneapp', { 'hitCallback': function() { $(that).click(); } }); } }); </script></strong></p> </div> </div> <br class="clear" /> </div>