Current Available Positions
Accounts Payable Specialist | Accounting
Performs various accounts-payable processing and reviews functions critical to the completion of accurate and timely payments. Processes invoice-related vouchers for payment and posting to the general ledger. Reconciles accounts payable sub-ledger to general ledger on daily basis. Runs jobs for checks, Automated Clearing House (ACH), wires, and credit card payment methods. Effectively and promptly communicates on vendor and internal inquiries. Assists with account analysis and prepares miscellaneous vendor reporting, including the weekly accounts-payable status report. Enters wire transfer payments, USD, and foreign currency. Reviews travel and entertainment expense reports in accordance with travel and expense (T&E) policy and assists with T&E system. Reviews capital expenditure vouchers prior to general ledger posting and reconciles asset manager activity. Reviews stale dated checks preparing file for escheatment. Monitors open payable and vendor credit reports. Completes closing procedures by the third business day of each month. Leads annual 1099 and 1042 tax reporting by mandated due dates. Performs related account reconciliations and follow-up as required. Develops, in conjunction with manager of accounts payable, metrics to more effectively manage the departments’ through-put. Reviews accounts-receivable reconciliation. Assists with special projects as assigned. Reports to Manager, Accounts Payable.
Requirements: Bachelor’s or associate’s degree in accounting. Two years accounting experience, preferably in a museum or not-for-profit environment. Strong knowledge of accounts payable policies and procedures. Team player with the ability to coordinate and communicate with individuals throughout the museum. Excellent interpersonal skills. Strong detail orientation with highly organized work habits. Self-starter. Experience and proficiency with PeopleSoft Accounts Payable module or similar ERP software. Knowledge of foreign vendor taxation and statutory reporting.
Art Director | Graphic Design and Advertising
Works as part of internal design studio supporting the Museum’s brand and identity, exhibitions, marketing campaigns, advertising, and all other communications across the Museum. Contributes creative solutions and stewardship of brand and visual identity across multiple communication platforms, including the Museum and its exhibitions, programs, events, retail, video, digital, and MoMA PS1. Helps manage, mentor, and lead a team of designers and senior designers to smart, considered solutions that meet the needs and goals of the departments and the Museum as a whole. Serves as lead on multiple projects, including marketing campaigns, advertising (print and online), signage, exhibition graphics, and print collateral. Assists creative director in managing a team of designers, a copywriter, a production team, and outside vendors. Oversees budget, daily work routine, and design production of exhibition graphics and print collateral. Meets with departmental clients to discuss scope, design, budget, and schedule of projects. Presents preliminary designs, comprehensives, and complete layouts and storyboards for review and approval for exhibitions, video/animations, invitations, brochures, advertisement campaigns, signage, posters, newsletters, and magazines. Initiates brainstorming sessions with design team and clients. Works with internal and external members of exhibition design team (curators, curatorial assistants, Exhibition Design and Production team, video producer, art handlers, output service bureaus, silkscreen installers, wall graphics installers) to design, prepare, and install exhibition graphics, such as exhibition identity, title walls, wall texts, graphics murals, photo blow-up reproduction, video, interactive media, and object labels. Manages exhibition budgets. Produces complete and final mechanical files for printer. Verifies files match all printer specifications. Reviews proofs and makes all necessary revisions until final product is delivered. Reports to Associate Creative Director.
Requirements: Bachelor's or master's of fine arts in graphic design and six to eight years design and production experience, including three to four years as a senior designer, art director, or equivalent. High level of creative talent and conceptual development with excellent design and typography skills. Team player with the willingness to collaborate with people across all departments. Excellent design ability with thorough knowledge of advertising, exhibition design, print production, and video production with additional experience in storyboarding and concept development for video and animation. Excellent organizational skills. Outstanding ability to manage multiple tasks. Excellent job management, strategic planning, and interpersonal leadership skills. Proactive problem-solving proficiency. Ability to work well under pressure. Adept at finessing outstanding working relationships with a wide variety of personality types. Thorough knowledge of Adobe Creative Suite (CS5.5 and CC) and InCopy. Additional knowledge of Adobe Digital Publishing Suite, After Effects, Apple Final Cut Pro, HTML, and CSS preferred. Proficiency with Microsoft Office.
Director, Imaging and Visual Resources | Imaging and Visual Resources
Provides leadership to the Museum in the strategic management of images in the MoMA collection, exhibitions, and other Museum activities, and archiving of all visual resources produced by the team and other Museum colleagues. Manages the relationship with MoMA’s distribution partners, with business responsibility for licensing digital assets to publishers, institutions, and others worldwide. Manages the IVR team. Sets strategy and implementation of cross-departmental groups to review and create policies regarding digital assets. Establishes and manages department policies and procedures in support of the overall Museum mission and priorities. Creates annual departmental budgets and operates department in a fiscally responsible manner. Creates reports and advises senior staff concerning Museum-wide digital asset policy, asset production, licensing finances, and strategic planning. Participates in pan-institutional committees as required. Establishes ambitious, achievable production goals and supports department managers and staff in meeting or exceeding those targets. Manages and advises front-end DAM development, including new asset collections and new services. Generates revenue through the Museum’s partnerships with licensing agencies and finds opportunities to expand visual resource licensing potential. Builds and maintains productive business relationships with vendors, researchers, and colleagues at other institutions. Conducts annual staff performance reviews. Provides opportunities for staff development and training. Holds staff accountable and initiates disciplinary actions when necessary. Proposes creative business and technical solutions to meet Museum needs. Represents MoMA through attendance and presentations at major domestic and international conferences. Supervises Production Manager, Senior Digital Image Archivist, Production Assistant, Photographers, and others as assigned. Reports to Senior Deputy Director, Exhibitions and Collections.
Requirements: Bachelor of arts, bachelor of science, or bachelor of fine arts photography, or other relevant discipline. Master of art, master of science, or master of fine arts in photography preferred. Minimum 10 years experience working in a fine art imaging studio, including minimum four years as a manager. Knowledge of modern and contemporary art history, including artists, movements, and materials. Broad knowledge of imaging and archiving methods and emerging technologies. Strong experience with image production and digital asset management within a museum environment. Digital asset licensing/distribution experience preferred. Understanding of aesthetic considerations and conservation issues associated with imaging works of modern and contemporary art. Strong track record as an acknowledged leader in the field of cultural heritage imaging. Thorough understanding of all aspect of digital imaging and digital asset management. Strategic and critical thinking, flexibility, and focus. Anticipation of technical and business issues and opportunities. Excellent technical communication skills including the ability to clearly relate the impact of new workflows, systems, and equipment to those not technically inclined. Self-motivation and accountability. Excellent interpersonal communication. Excellent project management abilities. Exercises a high level of financial responsibility. Thorough understanding of cutting-edge technology and equipment advancements within the field. Leadership and understanding of best practices within the field as it relates to image rights, fees, and commercial and scholarly publishing. Ability to work effectively both independently and in collaboration with others. Capable of exercising a high degree of diplomacy in difficult or contentious situations. Excellent judgment with regard to applying institutional policy to important internal and external business relationships. Possesses the understanding and judgment necessary to operate successfully “on the inside” of an institution with a highly public profile. Team-oriented individual accustomed to working with talented, smart individuals in a group environment. Strong management skills and flexibility to meet multiple, overlapping, and often competing demands for production and delivery of quality visual and audio resources within time and budget constraints. Ability to build bridges and forge strong collaborative relationships with stakeholders throughout the organization, including within the senior leadership team.
Editorial Director | Publications
Responsible for all editorial management aspects of the Museum’s publishing program, including catalogues, exhibition-related ephemera, and a growing number of non-exhibition projects (research publications, trade art books, children’s books, international co-editions, digital publications, long-form writing in multiple media). Directs, manages, and hires editorial staff, coordinating work with associate publisher/business and marketing, production director, design and production staff, and freelancers, in the planning and editing of books, catalogues, educational materials, and other Museum-sponsored or Museum-commissioned writing. Plans future publications with curators, authors, designers, and Publications managerial staff. Participates in formulation of publishing procedures and strategies. Manages all editorial aspects of publication, including scheduling and monitoring and working closely with authors and freelance contributors to ensure timely manuscript deliveries. Works with publisher and other Publications management staff in establishing editorial and writing budgets and schedules, and is directly responsible for monitoring and adhering to them. Maintains and manages cadre of editorial freelancers, translators, and translation reviewers. Supervises all editorial aspects of foreign editions and co-publishing ventures. Works with publisher and associate publisher/business and marketing to acquire and develop new titles. Stays informed about established and emerging writers and scholars in the Museum’s areas of publishing. Provides editorial guidance to Museum staff in general and style sheet guidelines specifically. May edit individual major publications. Participates in MoMA’s Editorial Advisory Board with curatorial members and other museum staff. Reports to Publisher.
Requirements: Bachelor’s degree and 15+ years progressive experience with proven track record in all aspects of editorial management, with special emphasis on art books and scholarly museum-quality publications or equivalent. Familiarity with all aspects of workflow for print and digital publications. Demonstrated commitment to the highest standards of English-language editing. Demonstrated comfort in working with foreign-language publishing partners. Demonstrated effectiveness in managing complex collaborative editorial projects.
Guest Assistant | Membership
Creates a highly positive experience for Museum guests that is conducive to repeat visitation, membership conversion, and positive word of mouth for the Museum. Sells daily and advance Museum admission, film, and program tickets, memberships, and member guest passes. Processes credit cards and coupons, rings up cash, and issues change. Generates proactive sales efforts throughout the Museum. Proactively and warmly welcomes guests, responds to questions, and offers guidance. Validates admission at points of entry to galleries. Ensures smooth flow of visitors by proactively guiding visitors to various queues and spaces. Resolves general complaints from guests and members on site. Stays abreast of current and upcoming exhibitions, films, educational programs, and marketing campaigns. Helps maintain inventory of printed information and marketing materials, and ensures signage is properly placed. Drafts routine correspondence in response to incoming mail and e-mail from members and visitors. Updates membership database and assists with member events and RSVPs as needed. Reports to the Membership Department’s Member Services Manager or the Visitor Services Lobby Managers as applicable.
Requirements: Bachelor’s degree or equivalent. Proficiency with computers/Windows. Exceptional customer service skills, customer service experience, and passion for the visual arts. Previous museum experience and foreign language skills strongly preferred. Must be available to work weekends and holiday periods.
Guest Assistant | Visitor Services
Creates a highly positive experience for Museum guests that is conducive to repeat visitation, membership conversion, and positive word of mouth for the Museum. Sells daily and advance Museum admission, film, and program tickets, memberships, and member guest passes. Processes credit cards and coupons, rings up cash, and issues change. Generates proactive sales efforts throughout the Museum. Proactively and warmly welcomes guests, responds to questions, and offers guidance. Validates admission at points of entry to galleries. Ensures smooth flow of visitors by proactively guiding visitors to various queues and spaces. Resolves general complaints from guests and members on site. Stays abreast of current and upcoming exhibitions, films, educational programs, and marketing campaigns. Helps maintain inventory of printed information and marketing materials, and ensures signage is properly placed. Drafts routine correspondence in response to incoming mail and email from members and visitors. Updates membership database and assists with member events and RSVPs as needed. Reports to Lobby Managers.
Requirements: Bachelor’s degree or equivalent. Proficiency with computers/Windows. Exceptional customer service skills, customer service experience, and passion for the visual arts. Previous museum experience and foreign language skills strongly preferred. Must be available to work weekends and holiday periods. Must be able to work weekend hours.
Payroll Supervisor | Accounting
Collaborates with the payroll manager and the Accounting, Finance, and Human Resources departments to use the capabilities of the payroll system to support strategic decisions, financial analyses, staff productivity, and other related special projects, as needed. Acts as key leader, along with payroll manager and HR team, in potential implementation and onboarding of staff to new human capital management/payroll/time-keeping system. Inputs weekly and biweekly payroll on a timely basis to include payroll hours, vacation, retroactive pay, and sick and personal pay. Prepares and processes union reports, payments due, and health and welfare payments, as required. Maintains payroll files with employee documentation. Prepares journal entries. Disburses paystubs as needed for all weekly and biweekly employees. Prepares time-sensitive demand checks as required. Maintains employee time files (currently on Etime) and trains new timekeepers. Works proactively to improve the operating and financial performance of the Museum, rethinking existing strategies, processes, or structures when necessary. Acts as a key liaison for employee questions. Researches and responds to a variety of employee questions in a timely manner, with an emphasis on teaching employee self-service when applicable. Maintains skill set through continuing education and personal self-development, including working knowledge of statues that may impact payroll (e.g., Affordable Care Act) and knowledge of best practice/emerging developments in the payroll, human resources, and time-keeping landscape. Reports to Payroll Manager.
Requirements: Bachelor’s degree and five to seven years professional experience in payroll and payroll-related endeavors. Ability to produce error-free analysis. Should enjoy working in a team environment. Strong communication, organization, and follow-up skills. Interest in art and the Museum’s mission preferred.
Security Officer | Security (multiple openings)
Interacts with visitors in a positive and welcoming manner, including providing directions and information related to the Museum collection, public programs, and events. Communicates Museum policies regarding the safety of the collection and ensures staff and visitors adhere to established protocols to safeguard the collection from damage. Conducts opening and closing procedures, including inspection of assigned galleries and surrounding areas to guarantee there are no safety issues or concerns prior to opening the Museum to the public. Performs patrols of assigned area of responsibility and reports issues and/or safety concerns to the supervisor. Completes daily log and other security reports as required. Reports and responds to emergency incidents (e.g. medical emergencies, natural disasters, etc.). Performs any other duties reasonably related to the functions described above, including exterior facility patrols, escorting contractors/vendors, etc. Reports to Security Managers and Security Supervisors.
Requirements: High school diploma or equivalent (some college coursework preferred). New York State Guard certificate. CPR/AED/FSD and/or Fire Guard certification preferred, but training will be provided. A minimum of one year security or customer service-related experience. Prior museum/art-related experience a plus, but not required. Fluency in foreign languages preferred. Excellent verbal and written communication skills, along with strong organizational and planning skills. Ability to provide excellent customer service and maintain professional demeanor in a challenging and dynamic environment. Detail-oriented, with the capability to work under minimal supervision. Ability to walk/stand for extended periods of time. Ability to climb stairs and stoop/kneel in order to perform security duties. Ability to work weekends (five day workweek includes weekend days). If hired, individual must successfully complete a security threat assessment through the Department of Homeland Security.
Senior Graphic Designer (three-plus-year assignment) | Graphic Design and Advertising
Creates a wide range of creative proposals, presentations, and pitches for the Development department and capital campaign team to help attract sponsorships for campaign. Designs and produces all marketing and collateral materials for print, out-of-home advertising, and digital to support the capital campaign for MoMA. Manages and runs quality control on all capital campaign–related projects. Designs and produces exhibition graphic design and print collateral materials. Works with internal and external members of exhibition design team (curators, curatorial assistants, Exhibition Design and Production managers, AV technicians, video producer, exhibition budget administrators, frame shop foreperson, art handlers, Output Service Bureaus, silkscreen installers, wall graphics installers) to design, prepare, and install exhibition graphics, such as exhibition identity, title walls, wall texts, graphics murals, photo blow-up reproduction, object labels, and print collateral materials such as invitations. Meets with various departmental clients to discuss scope, design, budget, and schedule of projects. Presents preliminary designs, comprehensives, and complete layouts for review and approval for jobs such as exhibitions, invitations, brochures, newsletters, advertisements, signage, posters, magazines, evites, email newsletters, and online marketing campaigns. Reports to Senior Art Director.
Requirements: Bachelor’s of fine arts degree in graphic design and four to six years print and digital design and production experience or equivalent. Excellent design ability with thorough knowledge of advertising, exhibition design, print production, and video production, with additional experience in storyboarding and concept development for video and animation. Excellent organizational skills. Strong managerial expertise. Outstanding ability to manage multiple tasks. Excellent job management, strategic planning, and interpersonal leadership skills. Proactive problem-solving proficiency. Ability to work well under pressure. Adept at finessing outstanding working relationships with a wide variety of personality types. Thorough knowledge of Adobe Creative Suite (CS5.5 and CC) and InCopy. Knowledge of Adobe Digital Publishing Suite, After Effects, Apple Final Cut Pro, Cinema 4D, HTML, and CSS preferred. Proficiency with Microsoft Office. Great organizational skills. Excellent project management skills. Able to manage and art direct junior and freelance designers. Articulate, with excellent presentation skills. Experience with putting together presentations and pitches. Ability to respond to quick turnaround deadlines and re-prioritize all other projects to ensure that all deadlines are met.
Senior Manager, E-Commerce Strategy and Planning | Retail
Manages budgeting and planning process in support of ecommerce growth plans. Thinks strategically to drive new initiatives to increase revenue, gross margin, and profitability with a clear focus on customer experience and onsite optimization. Works closely with creative, merchandising, marketing, and finance teams. Defines and drives new initiatives, including major site releases, omnichannel efforts, and operational improvements, to improve key performance indicators (KPIs) and customer experience. Manages site-testing program. Collaborates with merchandising and marketing areas to plan marketing calendar. Manages call center. Plans, strategizes, and drives business in online marketplaces. Leads the fiscal year budget planning. Manages and tracks expenses. Creates ongoing and ad hoc reporting as needed. Reports to Director of Direct to Consumer, Retail.
Requirements: Bachelor’s degree and a minimum of four years related experience in ecommerce business and operations. Flexible and capable of thriving in a high-energy, fast-paced environment. Knowledgeable about how to drive growth in an ecommerce business. Resourceful, solution-oriented, capable of thinking and working independently, well organized, and attentive to detail. Excellent communications and technical skills. Strong interest in and understanding of MoMA and MoMA Retail. Ability to communicate and collaborate with a wide range of positions and functions, from executives to developers. Inquisitive and curious mindset. Very strong proficiency with Microsoft Office and Web analytics tools. Strong financial acumen and understanding of ecommerce KPIs. Proven record of driving results. Experience with testing, optimization, and ecommerce best practices.
Senior Receptionist | Visitor Services
Provides exceptional customer service by warmly greeting all visitors (Museum guests, members, staff, trustees, educators, groups, messengers, study center and library users) to the Museum’s reception areas. Maintains visitor log and carefully registers guests according to security procedures. Announces visitors to staff and directs them to Museum offices. Receives and distributes incoming/outgoing packages, postal and interoffice mail, Federal Express and UPS packages, and deliveries. Maintains delivery logs. Distributes brochures, applications, and other written materials to guests upon request. Answers Museum phone calls with warmth and enthusiasm. Provides general information on admission fees, hours of operation, policies, exhibitions, film schedules, transportation, and directions. Transfers calls to MoMA departments as needed. Maintains Museum’s general email inbox. Replies to general inquiries in a pleasant tone and timely manner, forwards correspondence to departments as needed, and tracks departmental responses. Maintains statistical data and generates regular reports on incoming calls and emails. Assists in coordination of departmental customer service training initiatives, including the daily MoMA MeMO, new hire orientation packets, and information sheets. Reports to Assistant Director, Visitor Services.
Requirements: Bachelor’s degree and one to two years prior customer service experience or equivalent, ideally in a museum or fast-paced environment. Exceptional communication and customer service skills, both face to face and over the phone. Excellent organizational skills and attention to detail. Excellent written skills. Proficiency with Microsoft Office suite.
MoMA Jobs application guidelines
If you would like to submit your resume and cover letter for consideration, please choose one of the following options:
By email: firstname.lastname@example.org (most preferred option)
By fax: (212) 333-1107
By mail: The Museum of Modern Art
The Department of Human Resources
11 West 53 Street
New York, NY 10019
If submitting by email, please send us your resume and cover letter as one document in a PDF format.
Please be advised that due to the high volume of applicants, we are only able to contact those candidates whose skills and background best fit the needs of the open positions. Thank you for your interest in employment opportunities at The Museum of Modern Art.
The Museum of Modern Art is an equal opportunity employer and considers all candidates for employment regardless of race, color, sex, age, national origin, creed, disability, marital status, sexual orientation or political affiliation.