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MoMA

JOBS

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Current Available Positions


Art Director/Senior Art Director | Graphic Design and Advertising
The Department of Graphic Design and Advertising operates as the internal design studio supporting the Museum’s brand and identity, exhibitions, marketing campaigns, advertising, and all other communications across the Museum (MoMAdesignstudio.org). The art director demonstrates a high level of creative talent and conceptual development, with excellent design and typography skills. Responsible for and contributes to creative solutions and stewardship of brand and visual identity across multiple platforms, include MoMA brand, exhibitions, programs, and events; retail, video, and digital; and the Museum’s affiliate, MoMA PS1. Manages and mentors a team of designers and senior designers to smart, considered solutions that meet the needs and goals of individual departments and the Museum as a whole. Projects include marketing campaigns, advertising (print and online), signage, exhibition graphics, and print collateral. Assists associate creative director in managing a team of designers, a copywriter, a production team, and outside vendors. Oversees the budget, daily work routine, and design production of exhibition graphics and print collateral. Meets with various departmental clients to discuss scope, design, budget, and schedule of projects. Presents preliminary designs, comprehensives, and complete layouts and storyboards for review and approval on jobs such as exhibitions, video/animations, invitations, brochures, advertising campaigns, signage, posters, newsletters, and magazines. Initiates brainstorming sessions with design team and clients. Works with internal and external members of exhibition design team (curators, curatorial assistants, director and production managers from Exhibition Design & Production, video producer, exhibition budget administrators, frame shop foreperson, art handlers, output service bureaus, silkscreen installers, wall graphics installers) to design, prepare, and install exhibition graphics, such as exhibition identity, title walls, wall texts, graphics murals, photo blow-up reproduction, video, interactive media, and object labels. Supervises and manages exhibition budgets. Produces complete and final mechanical files for printer. Verifies that files match all printers’ specifications. Reviews proofs and makes all necessary revisions until final product is delivered meeting or exceeding all required quality standards and objectives. Supervises senior designers and freelance designers. Reports to Associate Creative Director, Graphic Design and Advertising. Determination of final titles depends on credentials of candidates.

Requirements: BFA or MFA in graphic design or equivalent experience. Six to eight years of design and production experience, including three to four years as a senior designer or art director. Excellent design ability with thorough knowledge of advertising, exhibition design, print production, and video production, with additional experience in storyboarding and concept development for video and animation. Excellent organizational skills and strong managerial expertise. Excellent job management, strategic planning, and interpersonal leadership skills. Proactive problem-solving proficiency. Ability to work well under pressure. Adept at finessing outstanding working relationships with a wide variety of personality types. Team player willing to collaborate with people across all Museum departments. Thorough knowledge of Adobe Creative Suite (CS5.5 and CC) and InCopy. Additional knowledge of Adobe Digital Publishing Suite, After Effects, Apple Final Cut Pro, HTML, and CSS preferred. Proficiency with Microsoft Office.


Assistant Director of Marketing, Direct to Consumer | Retail
Responsibilities cover three main areas, as follows. Acquisition Marketing: Directly manages digital paid-media budget, including paid search and display/retargeting. Manages agency relationships to optimize spend and maximize new customer and member acquisition within acceptable cost-per-acquisition thresholds. Evaluates, tests, and launches new acquisition channels (affiliate marketing, mobile advertising, social media advertising, etc.). Leverages data and creative thinking to drive development of smart acquisition programs such as strategy, creative, promotions, product focus, etc. Oversees development of work that elevates awareness and perception of MoMA Retail in digital channels. Retention Marketing: Oversees all retention marketing programs for MoMA Direct to Consumer Retail, from strategic planning through creative development, deployment, results, analysis, and insights. Oversees e-mail marketing program, including supervision of dedicated e-mail resource and ESP relationship. Plans overall e-mail marketing channel goals, strategies, and tactics in collaboration with appropriate team members. Drives ambitious growth agenda for e-mail marketing to grow e-mail database and e-mail revenue, and to develop increased use of segmentation and triggered programs vs. one-size-fits-all e-mails. Collaborates with MoMA Membership team to maximize engagement and purchases from MoMA members in the direct retail channels. Drives planning and development of direct mail programs under the supervision of the director of Direct to Consumer Retail, including catalogs, postcards, and other formats. Owns management of MoMA Design Store’s presence in social networks. Oversees and coordinates editorial calendar for these channels. Depending on channel, executes posts directly or oversees other team members. Analytics: Oversees marketing strategist resource focused on business analytics and insights. Leads team and outside partners in development of robust analytical and attribution framework to optimize our marketing spend. Sets an ambitious testing and insights agenda. Serves as the champion of these insights and their application internally. Reports to Director, Direct to Consumer Retail.

Requirements: Bachelor’s degree, master’s degree preferred. Self-motivated digital marketing expert with eight years of experience managing complex performance marketing digital programs (client or agency side), or equivalent. Expert knowledge of digital media channels and current trends in paid search, SEO, display/retargeting, and social media. Strong customer-centric mindset. Experience managing e-mail marketing programs a strong plus, as is experience managing direct mail and catalog programs. Creative thinker with strong interpersonal skills. Strategic mind combined with strong tactical/execution and project management skills. Proven analytical, business planning skills a must. Must display constructive skepticism when presented with any data set. Impeccable presentation and communication skills. Working understanding of current digital technologies. Stellar work ethic, sense of ownership, and personal accountability.


Assistant Supervisor, Control Room | Security
Manages access, via Security Access System, to all areas in multiple buildings. Communicates response to emergency situations with internal and external responders. Supervises, deploys, dispatches, and trains security officers. Monitors security and fire system devices and equipment via fire command center. Reports malfunctioning devices to control room supervisor or manager of Technical Systems and Operations. Tracks and distributes equipment to security personnel. Notes all daily activity and equipment distribution in the daily control room log. Tracks and communicates personnel call-offs to gallery supervisors. Frequently interacts with security supervisors and managers, plus internal/external contacts (e.g. Special Events department). Communicates closely with on-duty security supervisors and managers regarding situational awareness of building operations and issues. Communicates clear and concise information via radio, telephone, and e-mail. Collaborates with on-site fire safety director and the fire command center regarding fire system status and pending issues. Ensures required communication and documentation are complete as it relates to daily operations/audits. Maintains the safety and security of confidential information and data. Participates in writing incident reports and documents control room and fire command center procedures. Provides first-level troubleshooting of security system and hardware issues. Reports security system and technical issues to manager of Technical Systems and Operations, or control room supervisor on duty. Resolves minor problems or issues and provides suggestions for improvement.

Requirements: At least two years experience of control/command room and technical/security system support. At least three to five years experience in the security or law enforcement field. At least one year of report-writing experience. Experience in cultural, educational, or large public-access locations preferred. Demonstrated knowledge of security practices, including emergency response. Experience in utilizing various software applications, including MS Word and Excel and Google search engine. Basic first aid/CPR knowledge and AED certification. Fire Safety Director certification or ability to complete certification. Applied knowledge of fire-life-safety systems, security access and intrusion systems, CCTV, and other related security devices. If hired, individual must successfully complete a security threat assessment through the Department of Homeland Security. This position has a flexible work schedule. It includes 7:00 a.m.–3:00 p.m. and 3:00 p.m.–11:00 p.m. shifts.


Assistant to the Chief Curator | Painting and Sculpture
Manages and assesses the daily needs and priorities of the chief curator, including complex calendar management. Facilitates chief curator's e-mail and written correspondence, especially that which relates to the collection, acquisitions, exhibitions, and the Museum’s expansion. Answers chief's telephone and drafts answers for routine correspondence and inquiries. Performs general administrative duties, including organization and maintenance of all chief curator files. Opens and routes incoming mail, e-mail, and faxes to appropriate staff members in the department and throughout the Museum. Serves as first point of contact and liaison with a high level of confidentiality for all of the chief curator’s contacts, including trustees, artists, scholars, dealers, and art world professionals. Makes all travel and logistical arrangements for chief curator. Prepares and processes travel and entertainment expense reports in accordance with MoMA policies. Maintains general organization of chief curator's office. Coordinates and completes projects and administrative assignments as directed by chief curator.

Requirements: Bachelor's degree and at least five years experience in administrative positions or equivalent. Superior judgment, professional initiative, strong verbal and written communication capabilities, strong organizational skills, and ability to handle multiple tasks and priorities. Good PC and Mac skills, including Microsoft Word, Excel, PowerPoint, and Pages. Experience with The Museum System (TMS) and SalesForce is desirable but not essential. Art history and research background is desirable but not essential.


Associate Educator | Education, Gallery and Learning Programs
In collaboration with the Assistant Director, Learning and Artists Initiatives, and Assistant Director, Exhibition and Gallery Initiatives, this position implements MoMA’s Gallery Sessions program, coordinates all aspects of MoMA Classes, and organizes the education programming for the 12-Month Internship Program. Serves as point of contact for all freelance educators for Gallery Sessions and classes, maintains and coordinates volunteer relations for related programs, and organizes scheduling of Gallery Sessions and classes. Coordinates all details pertaining to contracts, payments, and expenses for freelance educators under supervision of assistant directors and with assistance from 12-month intern in Public Programs. Works with assistant director of Learning and Artists Initiatives to develop the content of MoMA Classes, from art history classes to experimental learning programs, for a range of audiences. Implements all aspects of classes at the Museum, including administration, scheduling, and communications with freelance educators and internal department staff. Serves as liaison between students, freelance educators, and assistant director as needed for programmatic success. Assists in the evaluation process for all instructors. In consultation with the assistant director of Exhibition and Gallery Initiatives, implements all aspects of the Gallery Session program, including scheduling, training, and program and educator evaluation. Coordinates enrichment programs for 12-Month Internship Program, including field trips, research travel program, and other duties as needed. Provides cross-departmental support for Public Programs as needed. Reports to Assistant Director, Learning and Artist Initiatives, and Assistant Director, Exhibition and Gallery Initiatives.

Requirements: Bachelor’s degree or BFA in art education, studio art, or art history (master’s degree or MFA preferred). A minimum of five years relevant experience in museum education, preferably in the adult programs area or equivalent. Knowledge of modern and contemporary art. Experience developing and implementing interpretative gallery and learning programs for adult and intergenerational audiences. Excellent management and diplomacy skills. Strong experience in program administration. Excellent organizational and program management skills, including keen attention to time-sensitive tasks, details, and follow-up; and ability to multitask on several detailed projects simultaneously. Excellent writing skills. Fluency in a foreign language a plus. Schedule includes some weekend and evening hours.


Associate Educator | Education, School and Teacher Programs
Develops, implements, and reports on all aspects of the School Visit program, including marketing and outreach to schools, maintaining the budget for programs, working closely with Group Services on maintaining an active schedule of visits, maintaining a good relationship with partnership schools, monitoring and tracking all activities, and reporting to Development when requested. In the School Partnership program this also includes maintaining close contact with school administrators and educators to insure the quality of the programs and increasing visibility of the partnership programs at the Museum and online. Hires, trains, supervises, and evaluates 11–15 freelance museum educators; provides ongoing training sessions; and conducts class observations throughout the year. Develops new and enhances existing online resources for school programming. Responds to a variety of inquiries from school administrators and teachers regarding all School Visit programs, including making decisions regarding possible partners and responding to related complaints or concerns. Develops relationships with other cultural institutions within New York City with similar teaching staff to exchange information and professional development opportunities for staff. Teaches in the School Visits program and assists with Teacher Programs (drop-in Teacher Workshops and customized professional development workshops) as needed. Works on special projects as assigned by the assistant director of School and Teacher Programs or the director of Community, Access, and School Programs, such as participation in interdepartmental initiatives and the development of interpretive resources to the Museum’s collections. Reports to Assistant Director, School and Teacher Programs.

Requirements: Bachelor’s degree required, master’s degree in art history, education, or related fields preferred. Minimum of five years experience teaching in an art museum with K–12 grade audience required. At least two years experience in a supervisory capacity, including hiring and training of staff. Experience developing, implementing, and evaluating programs also required. Excellent writing skills required. Must be able to lift art supplies, stand in gallery while teaching for up to 75 minutes, and travel to visit schools in the five boroughs with art supplies or promotional materials. Some overtime and weekend hours required.


C-MAP Fellow for Asian Art with an Indian Focus | Media and Performance Art
The Museum of Modern Art is seeking a part-time (three days per week) fellow for a one-year term, second year renewable, commencing October 1, 2015, to support research on Asian art, particularly the art of India, for our Contemporary and Modern Art Perspectives (C-MAP) initiative. The C-MAP Asia Group, led by the chief curator of Media and Performance Art and comprised of staff from MoMA’s Curatorial, International Program, Education, and Publications departments, explores the convergence of themes, discourses, and practices in the visual arts of Asia throughout the 20th century. Through a lively program of visits by international and domestic scholars and travel to India and other countries in the region, the group explores these topics during sessions that focus on specific works by artists in MoMA’s collection and beyond. Possible outcomes of the group’s work and travel include the acquisition of artworks, research that will benefit the Museum’s program and the field at large, an expansion of the Museum’s international network, and online publishing.

Responsibilities: Coordinates with the C-MAP group leader and International Program to implement the research plan and schedule of the C-MAP Asia Group. Prepares for C-MAP group meetings, corresponds with invitees, and compiles relevant research materials, biographies, and meeting agendas in advance of the visits. Conducts research and planning for group travel where the C-MAP group conducts research, and visits collections, cultural institutions, studios, and other organizations as required. Assists in the organization of and participates in symposia and other forms of discourse related to the C-MAP group research. Works closely with the International Program, C-MAP group leader, and C-MAP fellows to co-edit and oversee the content development for the post Web platform (post.at.moma.org).
Reports to Chief Curator, Media and Performance Art, with a direct liaison to the Museum’s International Program.

Qualifications: Qualified candidates will be graduate students (or the equivalent in countries outside the United States) in art history, anthropology, cultural studies, and/or a related field in the humanities. Strong knowledge of 20th- and 21st-century Western art history within a global context, and in particular that of India. Additional knowledge of other art histories in Asia is preferred. Specialization in 20th-century modernism and related practices and/or movements in India. Excellent writing and verbal communication skills. Demonstrated research capabilities. Familiarity with travel in India, with additional travel experience in Asia preferred. Knowledge of basic office procedures and skills. Written and spoken fluency in one or more Asian languages is preferred.

Please submit resume and cover letter to jobs@moma.org. Please reference the position title in the subject. Application deadline July 15, 2015.

About C-MAP: In 2009, The Museum of Modern Art launched Contemporary and Modern Art Perspectives (C-MAP), a global research initiative. The program is intended to deepen the Museum’s range of expertise; expand the criteria by which quality in works of art and artistic movements is defined; enable the Museum to understand more fully the historical imperatives and changing conditions of an increasingly global art world; and infuse MoMA’s future with the diverse perspectives of scholars, curators, artists, and historians from around the world.

Interactive Designer | Digital Media
The interactive designer will work with our team, curators, educators, and technical experts to design the digital experience for our entire organization—reaching the millions of people who interact with the Museum both on-site and online. Our process is thus intrinsically collaborative, necessitating a balance between beautiful, efficient designs and our users’ needs, organizational requirements, and technical considerations. This design must incorporate our taste, but also feedback from these camps and quantitative data to make the best experiences we can. We have to be able to communicate design options, decisions, and strategies across the organization, including to non-designers. Our department exists as part of an informal design network here at MoMA, collaborating with peers in Audio Visual, Graphic Design and Advertising, Interpretation, and the Exhibition Design and Production teams. Our group is agile, meaning close and direct work with developers on fast-evolving, iterative designs. Our designers create the complete scope of a user experience, from sketches to wireframes, through visual design and final production products. We’re experimenting with new tools and new processes, so the designer will be actively involved in researching these approaches and techniques. Reports to Director, Digital Media.

Requirements: Bachelor’s or master’s degree in design and three or more years of experience, or equivalent. Solid portfolio of diverse projects ranging in scale. Must be a multifaceted designer capable of abstract and conceptual thinking, with expertise in both user experience and visual design, and an excellent storyteller and natural collaborator.

Membership Sales Assistant | Membership and Visitor Services
Creates a highly positive experience for Museum visitors that is conducive to membership conversion. Daily tasks include referring and selling memberships, assisting members with guest and admission tickets, providing membership and Museum information, and crowd maintenance inside and outside of the Museum.

Requirements: Bachelor's degree or equivalent, proficiency with computers/Windows, exceptional customer service skills, customer service experience, and passion for the visual arts. Previous museum experience and foreign language skills strongly preferred. Must be available to work weekends.

Project Research Assistant (grant funded) | Architecture and Design
Assist senior curators with research tasks in preparation for the upcoming Frank Lloyd Wright exhibition and accompanying publication. Performs research for the exhibition, including research on works on paper from the Frank Lloyd Wright Archive located at Avery Architectural and Fine Arts Library at Columbia University. Assists in catalogue preparation and in the preparation of checklists, loan agreement forms, and related educational materials, from compiling to writing, and scheduling work to be done within the Museum as a liaison with various internal departments and external contacts at the Avery Library. Compiles, organizes, formats, and edits catalogue data for completeness and accuracy. Obtains image rights for publication, print, and digital use, doing research and written correspondence with external parties when needed. Assists with a variety of other editorial, administrative, and organizational tasks for the exhibition. Ensures that schedules are maintained and deadlines are met. Reports to Curator.

Requirements: Master’s degree or equivalent graduate work in art history or architecture, with a specialization in American architecture and specific knowledge of the career of Frank Lloyd Wright, his architectural works, and relevant current and historical scholarship. Experience as an academic or institutional research assistant required. Experience working with architectural plans, drawings, and related correspondence or art collections. Familiarity with researching archives, securing copyright permissions, and clearing image rights. Excellent writing, research, and organizational skills. Highly motivated. Strict attention to detail and rigorous approach to tasks. Strong initiative and ability to work on multiple tasks simultaneously and meet deadlines. Familiarity with catalogue entry using The Museum System (TMS) required. This is a grant-funded position with an expected duration of 12 months, with a possible renewal for a second year.

Sales Associate (temporary) | All locations
Answers inquiries and assists customers in making selections. Stocks and restocks sales fixtures. Straightens and dusts merchandise and fixtures. Assists in physical inventories. Opens and closes cash registers and is held accountable for any discrepancies noted by manager. Reports to Store Manager.

Requirements: High school diploma or equivalent. Some sales experience. Excellent customer service skills. An interest in good design, books, art, and architecture. Ability to work afternoon and weekend hours.

Senior Group Services Assistant | Membership and Visitor Services
Assists with the coordination of all Group Services activities with various departments and staff. Assists Group Services manager in the sale and marketing of group packages. Helps to identify audiences through tour organizers and community and cultural groups. Checks in groups in various locations, greets and serves as liaison with group leaders, and ensures all details regarding visits are handled efficiently. Assists in scheduling lecturers and educators, and occasionally assists with screening, interviewing, and scheduling payments for lecturers. Issues requests for security guards and operational needs for all groups when applicable, and follows up with various departments regarding special arrangements. Assists in training Group Services staff members in departmental tasks, including all aspects of the group visit from initial contact through the Museum visit and departure. Answers Group Services telephone lines for general information and confirmation. Checks messages (voice, e-mail, fax) and follows up accordingly. Makes group visit reservations, inputs information into the computer using Group Services computer software, prints out confirmation letters, and sends all group correspondence. Follows up with group leaders regarding payment information, refunds, late payments, and other related issues.

Requirements: Bachelor’s degree or equivalent. Prior office experience and/or customer service experience preferred. Strong sales background, excellent organizational skills, and exceptional verbal and written communication required.

Systems Administrator | Information Technology
Provides day-to-day maintenance and support to the Museum’s iSeries and AS/400 servers. Understands system issues and provides resolutions. Analyzes new requirements and designs, develops, and tests solutions as it pertains to the support of iSeries. Provides support to MoMA’s iSeries user community. Manages, prioritizes, and completes change requests for users. Documents solutions and processes, as needed.

Requirements: Bachelor’s degree and the following experience, skills, and abilities: 1) Experience in IBM i (iSeries, AS/400) administration and HMC: check systems on production and H.A. LPAR (3 each), user profile creation and deletion, PTF installation, applications upgrades, HMC software upgrades, iSeries security (object security, ACL), troubleshoot iSeries issues for end users, support client/server applications with troubleshooting application issues, system backup and restore, code promotion to production manual or using the tool “iAM for Development”; 2) Experience with help systems software (ROBOT, SEQUEL, ESEND); 3) Experience with MIMIX replication software: ability to troubleshoot MIMIX issues, lead quarterly switchover and switchback on two consecutive early mornings; 4) Experience with iSeries MQ: troubleshoot MQ issues, restart queues, process messages stuck in queue; 5) LANSA knowledge a plus; 6) Programming experience: CL required, RPG a plus; 7) IBM Client Access knowledge for end user support; 8) Experience with FTP, SFTP, SSH, QSH, SSL; 9) Lead projects in research, development, or vendor/consultant management.


MoMA Jobs application guidelines

If you would like to submit your resume and cover letter for consideration, please choose one of the following options:

By e-mail: jobs@moma.org (most preferred option)
By fax: (212) 333-1107
By mail: The Museum of Modern Art
The Department of Human Resources
11 West 53 Street
New York, NY 10019

Please be advised that due to the high volume of applicants, we are only able to contact those candidates whose skills and background best fit the needs of the open positions. Thank you for your interest in employment opportunities at The Museum of Modern Art.


The Museum of Modern Art is an equal opportunity employer and considers all candidates for employment regardless of race, color, sex, age, national origin, creed, disability, marital status, sexual orientation or political affiliation.