The Museum of Modern Art jobs

Assistant Director

Development

Manages the department’s $10K+ individual giving program and develops strategies to support prospecting campaigns and donor engagement. Identifies, solicits, and stewards a portfolio of donors and prospects in support of programs across all aspects of MoMA, including Director’s Council, Annual Fund, membership, exhibitions, education, and other special programs, including the capital campaign. Works closely with Development Research group to develop an ongoing pipeline of prospects to be managed by the major gifts team. Working with the director, defines quantifiable performance metrics, which can be regularly evaluated with leadership and can enhance learning and development for all members of the team. Manages reporting and forecasting for the major gifts portfolio. Develops calendar and manages donor-cultivation events for various levels of individual donors and prospects; develops marketing collateral and solicitation materials as needed. Oversees creation and dissemination of general departmental correspondence and promotional materials. Leads Museum tours for donors and other VIPs. Supervises several development staff. Manages the major gift team expense budget. Reports to Director, Major Gifts and Campaign.

More information
Requirements

Bachelor’s degree and six years progressively responsible fundraising experience, including supervisory experience, as well as experience in major gift ($10K+) identification, cultivation, solicitation, and stewardship. Knowledge of and interest in modern and contemporary art. Superior interpersonal and verbal and written communications skills, and experience creating effective solicitation letters and proposals. Ability to work in a collaborative setting that involves shared decision-making and program responsibility. Ability to manage many projects simultaneously with keen attention to detail. Effective and professional negotiating and diplomacy skills. Energetic, self-motivated, flexible, and adaptable with a sense of humor. A team player with an attitude of service and ability to motivate others. Aptitude with budgets and financial documentation. Ability to work independently and proactively, especially under deadlines. Proficiency with Microsoft Office, especially Excel and PowerPoint, and Salesforce or other donor-management system. Must be available to work some evenings and weekends as required.

Assistant Media Conservator

Conservation

Examines, documents, and treats media artworks in the collection that include audio, film, video, performance, and software-based artworks. Participates in all departmental activities, including acquisition, preparation of works for exhibition, collection care, loans, and research. Condition-assesses all forms of media works, including, but not limited to, audio, film, video, and software. Assists with the maintenance of the media conservation lab, including researching, maintaining, and updating both equipment and software. Works collaboratively across departments at the Museum, including Conservation, curatorial, Audio Visual, Exhibition Planning and Design, and Collection Management and Exhibition Registration. Assists with the daily operation of the Museum’s digital repository, including ingesting of digital artwork material, collaborating with the ongoing development, and other repository related tasks. Conducts research centering on media conservation protocols, new tools, and technologies related to artists’ practice and methods. Participates in training and supervision of interns and fellows. Reports to Associate Conservator and the Agnes Gund Chief Conservator.

More information
Requirements

Master’s degree in conservation or equivalent training. Two years experience in the conservation of media works in a museum setting or equivalent. Experience performing all aspects of the treatment of media works, with adherence to the Code of Ethics and Standards of Practice of the American Institute for Conservation. Understanding of the theory and practice of conservation documentation related to media, installation, and performance art is expected, as is a firm grounding in artist interview practice. Knowledge and experience of condition assessment and installation of current and historic media technologies in audio, video, film, and software/computer-based art. Strong interpersonal and written communication skills. Ability to work cooperatively on projects and to work independently on treatments. Ability to travel as required. Experience engaging with artists and their studios is desirable. Familiarity with the Museum’s collection management system, The Museum System, is desirable. Candidates must submit a detailed letter of interest stating education, work history, involvement with modern and/or contemporary art, and research interests. The inclusion of a writing sample, either published work or work-related documentation or research, is strongly recommended. The application should include the names of three references, but letters from references are not requested. No treatment reports are requested and should not be included. Candidates invited for interviews will be asked to supply treatment reports at that time. All material, in digital form, should be sent to jobs@moma.org by no later than August 15, 2017. If hired, the individual must successfully complete a security threat assessment through the Department of Homeland Security.

Building Project Art Director (fixed-term position)

Graphic Design and Advertising

Creates a wide range of creative proposals, presentations, and campaigns for new building project communications and for the Membership, Marketing, and Development teams during the construction time period. Designs and produces cross-media collateral materials such as print materials, digital media, video, construction signage (both digital and print), donor signage, directory screens, and directional signage to support Museum communications and visitor experiences. Reports to Associate Creative Director.

More information
Requirements

Bachelor’s or master’s of fine arts in graphic design and six to eight years design and production experience, including three to four years as a senior designer or art director or equivalent. High level of creative talent and conceptual development, with excellent design and typography skills. Team player with willingness to collaborate with people across all departments. Excellent design ability and thorough knowledge of advertising, exhibition design, print production, and video production, with additional experience in storyboarding and concept development for video and animation. Excellent organizational skills. Outstanding ability to manage multiple tasks. Excellent job management, strategic planning, and interpersonal leadership skills. Proactive problem-solving proficiency. Ability to work well under pressure. Adept at finessing outstanding working relationships with a wide variety of personality types. Thorough knowledge of Adobe Creative Suite (CS5.5 and CC) and InCopy. Additional knowledge of Adobe Digital Publishing Suite, After Effects, Apple Final Cut Pro, HTML, and CSS preferred. Proficiency with Microsoft Office. This is a one-year, fixed-term position with the option for renewal for another year.

Collaboration Engineer

Information Technology

Serves as part of The Museum of Modern Art’s Infrastructure team, with responsibilities for all VoIP services in the Museum’s midtown campus and remote locations. Provides day-to-day tier-1/2/3 technical support for both local and remote offices. Provides out-of-hours support where needed. Plans, tests, and implements upgrades and fixes to all voice platforms, including call managers, voice gateways, ESNA voicemail, and UCCX. Works with telephone providers to configure and provision new circuits and SIP trunks. Works with internal teams and external vendors to diagnose and troubleshoot circuit, network, and application issues. Provides CUCM 9/11 administration and support, including cluster maintenance, monitoring, and troubleshooting. Provides Cisco voice gateway configuration for 2900 and 3900 series and newer. Provides ESNA voicemail configuration and administration. Documents and effectively publishes how-to, installation, and troubleshooting guides for Museum users. Reports to Senior Manager of Infrastructure.

More information
Requirements

Bachelor’s degree and three years relevant experience in a medium- to large-sized organization supporting a Cisco IPT environment. Experience implementing and troubleshooting MGCP/SIP/CUBE deployments. Comfortable with obtaining logs and performing debugs when required. Experience with circuit provisioning, including ISDN/E1/T1 and SIP circuits. Excellent knowledge and understanding of VoIP, RTP, SIP, MGCP, and H.323 and call flow. Excellent knowledge of configuring CUCM CSS, partitions, call routing, and dial plan implementations. Previous experience transitioning to E.164 is a big bonus. Very confident using Cisco BAT. Prior experience and understanding of backups and restores, including DRS. Good knowledge of monitoring and reporting the overall IPT infrastructure. Experience with SNMP monitoring/analytics and CDR record management is a big plus. Excellent time-management skills with the ability to prioritize and handle multiple tasks and projects with little supervision. Experienced with Backup software, preferably Dell/EMC Networker. Working knowledge of AD (Active Directory), DNS, and DHCP. Must possess technical proficiency along with an eager attitude, professionalism, and solid communication skills. Must be highly motivated engineer with the ability to work independently with minimal supervision. Self-starter and a quick learner who is not afraid to ask questions. Proactive in troubleshooting and able to resolve problems quickly. CCNP voice/collaboration or equivalent. UCCX V9 Administration, technical support, and scripting. Exposure to Cisco UCS - B and C series servers. Linux Redhat knowledge. Exposure to working with SLAs and a corporate ticketing system such as Solarwinds WebHelpDesk. Windows 2008/2012 server installation, administration. Experience with AD, DNS & DHCP. VMWare knowledge, Snapshots, VM creation. University degree in Engineering, IT, computing, or related discipline. This is a very diverse role that will provide exposure to the latest technologies in voice recording, call center, communications manager, e911 services, and many other areas covering voice architecture. This position requires being on call 24/7 for production issues. Must have demonstrated ability to lift heavy (up to 50 lbs.) equipment, crawl under or around furniture to install equipment, climb ladders and reach to install computer wiring, and perform other physical tasks. Position is based in NYC but requires travel to remote locations when called for. Position is within the scope of the Payment Card Industry Data Security Standard (PCI DSS). Therefore, any offer of employment for this position is contingent on candidate passing a criminal background check.

Collection and Exhibition Management System (CEMS) Coordinator

Collection and Exhibition Technologies

Provides first-level assistance to Museum staff regarding use of Gallery Systems’ The Museum System software (TMS). Provides quality assurance through review of ongoing data entry and periodic review of all data areas to identify training needs and data-scrubbing projects. Provides data entry assistance and maintains and documents data entry standards and procedures. Provides small group and one-on-one training sessions for TMS users. Creates and manages new user accounts, coordinating with the Department of Information Technology to resolve any functional issues. Creates and updates Crystal reports, as assigned by manager. Extracts information from collections database through SQL queries. Supervises department intern. Reports to Manager, Collection and Exhibition Technologies.

More information
Requirements

Bachelor’s degree and two years experience working in a museum setting. Proficient in Gallery Systems’ The Museum System (TMS). Proficiency with Microsoft Excel. Firm understanding of relational database structure and function. Experience with Crystal reports or other report-writing software. Demonstrated knowledge of museum registration methods and cataloging standards. Excellent interpersonal skills. Ability to work independently with limited supervision. Excellent organizational, writing, proofreading, and analytical skills, with close attention to detail.

Department Assistant

Drawings and Prints

Performs a variety of administrative duties specific to a curatorial department. Collaborates with entire department on a variety of tasks. Serves as general administrative assistant to the department and to department-related projects. Performs departmental tasks, including answering phones, sorting mail, responding to inquiries, ordering supplies, etc. Composes correspondence for senior department staff (thank-you notes, replies to artist’s submissions, etc.). Processes invoices. Processes travel and expense reports. Maintains department files. Maintains general orderliness and tidiness of department library, common spaces, study center, and supply closet. Maintains inventory of paper for faxes and printers. Gathers data from various sources for use by supervisor or relevant staff, including collection database, library catalog, Internet research, etc. Assembles and coordinates material for departmental or acquisitions presentations. Provides support for all patron-group meetings. Reports to Department Manager.

More information
Requirements

Bachelor’s degree and at least four years administrative experience relevant to the position or equivalent. Background in art history and demonstrated interest in the museum profession preferred. Excellent communication and organizational skills. Ability to take direction and work as part of a team. Pleasant phone manner. Must exercise good judgment and discretion. Proficiency in Microsoft Word, Excel, PowerPoint, Publisher, Outlook, Adobe Photoshop, Internet research, and other standard office procedures and equipment. Foreign language skills (French, German, Portuguese, Spanish) a plus.

Department Assistant

Special Programming and Events

Maintains the Special Events department database in Salesforce, including updating all contact information, organizing appropriate invitation lists using MoMA-approved protocol, routing lists for approval to departments and senior staff, tracking all responses, updating event staff, and producing final door lists. Updates the Museum-wide master calendar listing all activities within the Museum’s public and private spaces and theaters. Receives space requests from all areas of the Museum, places spaces on hold, and follows up and confirms with various departments if events can move forward. Provides constant interdepartmental communication in order to avoid double-bookings and interruptions at internal and external events. Maintains Special Programming and Events pages on moma.org. Updates and maintains the department’s event-coordination schedule, remains in constant communication with event coordinator/assistant directors and the financial operations coordinator to ensure that events are on the calendar, and works with the director to assign a point person. Assists with all aspects of the Museum’s major fundraisers, including Party in the Garden, the David Rockefeller Award Luncheon, the Film Benefit, the FOE Jazz Gala, and the Armory Show Party. Assists director with events and coordinating materials for Affiliate Programs, meetings with trustees and corporate event sponsors, and with the Film and Media and Performance Art committees. Assists the director and the department with daily administrative needs, including office organization, scheduling and preparing materials for reoccurring meetings, answering phones and emails from specialevents@moma.org, and overseeing petty cash account. Represents the Special Events department and coordinates with other Museum departments, including Membership and Development, Operations, Security, Education, Retail, curatorial, Visitor Services, Exhibition Production and Design, and the MoMA expansion team. Reports to Director of Special Programming and Events.

More information
Requirements

Bachelor’s degree and at least two years relevant experience providing administrative support and event coordination or equivalent. Excellent communication, written, and organizational skills. Strong attention to detail. Ability to prioritize and manage multiple tasks in a busy environment. Ability to work individually and as part of a team. Flexibility to work early/late hours and some weekends. Proficiency with Microsoft Word, Excel, and Salesforce.

Guest Assistant

Visitor Services

Creates a highly positive experience for Museum guests that is conducive to repeat visitation, membership conversion, and positive word of mouth for the Museum. Sells daily and advance Museum admission, film, and program tickets, memberships, and member guest passes. Processes credit cards and coupons, rings up cash, and issues change. Generates proactive sales efforts throughout the Museum. Proactively and warmly welcomes guests, responds to questions, and offers guidance. Validates admission at points of entry to galleries. Ensures smooth flow of visitors by proactively guiding visitors to various queues and spaces. Resolves general complaints from guests and members on site. Stays abreast of current and upcoming exhibitions, films, educational programs, and marketing campaigns. Helps maintain inventory of printed information and marketing materials, and ensures signage is properly placed. Reports to Lobby Managers.

More information
Requirements

Bachelor’s degree or equivalent. Proficiency with computers/Windows. Exceptional customer service skills, customer service experience, and passion for the visual arts. Previous museum experience and foreign language skills strongly preferred. Must be available to work weekends and holiday periods. Must be able to work weekend hours.

Lead Developer

Information Technology

Provides hands-on technical leadership and participates in architectural decision-making. Independently manages new features from design through production release. Delivers tested and optimized performance code. Works with business teams to manage timelines, prioritize feature requests, and resolve bugs. Works with external vendors to build out new functionality and integrations between MoMA’s systems and third-party applications. Contributes to and/or leads the development of technical design, which supports robust solutions that address business challenges. Creates technical specifications and appropriate test plans. Conducts peer code reviews and acts as resource for other developers. Reports to Associate Director of Applications.

More information
Requirements

Bachelor’s or master’s degree in computer science or equivalent. Eight or more years of professional software development experience. Technical leadership experience. Knowledge of various software development methodologies, including Agile and Waterfall. Background in Salesforce development or Demandware (now Commerce Cloud) is a plus. Excellent communication skills with ability to work well cross-functionally across multiple departments. Experience working with external consultants and offshore teams. Successful candidates must stay current with new and evolving technologies via formal training and self-directed education. Exceptional candidates will have experience with: OOP, responsive design, mobile Web, accessibility, Web services, AJAX, JSON, SQL Server, and MySQL. Familiarity with standard apps for software development: JIRA, BitBucket, Slack, Jenkins, Github.

Network Engineer

Information Technology

Ensures smooth operation of the Museum’s local and wide-area data network in order to provide maximum performance and availability. Designs, installs, maintains, and supports LAN and WAN infrastructures at all locations, including data centers and offices. Designs, implements, maintains, and supports MoMA’s LAN/WAN. Leads network-related projects. Manages performance and maintains security of networks at an advanced level. Assists in implementing policies and procedures for LAN/WAN usage throughout the organization. Acts as primary organizational interface with vendor and provides internal analysis and support. Upgrades and maintains Cisco equipment across LAN/WAN environment. Monitors all communication equipment in support of new product/process implementations. Creates and maintains comprehensive documentation and schematics for all network topology, equipment, and configurations. Maintains accurate and up-to-date inventory of all network hardware and system software. Reports to Senior Manager of Infrastructure.

More information
Requirements

Eight-plus years experience with Cisco routers and switches, CCNA and CCNP preferred. Eight-plus years experience in the design, implementation, support, and management of complex LAN/WAN environments. Well versed in advanced engineering and administration of multi-protocol routers, multilayer switches, network security devices, and network management systems. Excellent problem management, troubleshooting, and customer service skills. Advanced working knowledge of Cisco Nexus and Catalyst platforms. Advanced working knowledge of Cisco switching and routing platforms. Ability to perform LAN/WAN debugging at the most complex level. Advanced understanding of routing and TCP/IP, BGP, Multi-VRP, and EIGRP. Advanced understanding of switching protocols, VSS, RTSP+, Spanning Tree, Port Security, and QoS. Experience with network traffic analysis and protocol analyzers (WireShark, tcpdump). Expert-level troubleshooting and problem-resolution skills. Knowledge of network maintenance processes and formal change management procedures. Able to effectively lead and manage high-profile projects as necessary. Able to function independently and in a team environment with minimal supervision. Knowledge of structured cabling principles and general data center operations. Strong oral and written communication skills. Ability to explain highly technical concepts to a non-technical audience. Familiarity with network security principles, tools, and best practices. Experience with data security audits and processes a definite plus. Experience in high-volume, 24/7 production environments is a definite plus. This position requires being on call 24/7 for production issues. Must have demonstrated ability to lift heavy (up to 50 lbs.) equipment; crawl under or around furniture to install equipment; and climb ladders and reach to install computer wiring and perform other tasks. Position is within the scope of the Payment Card Industry Data Security Standard (PCI DSS). Therefore, any offer of employment for this position is contingent on candidate passing a criminal background check.

Sales Associate

Design Store

Answers inquiries and assists customers in making selections. Stocks and restocks sales fixtures. Straightens and dusts merchandise and fixtures. Assists in physical inventories. Opens and closes cash registers and is held accountable for any discrepancies noted by manager. Reports to Store Manager.

More information
Requirements

High school diploma or equivalent. Some sales experience. Excellent customer service skills. An interest in good design, books, art, and architecture. Ability to work afternoon and weekend hours.

Sales Associate

Design Store, Soho

Answers inquiries and assists customers in making selections. Stocks and restocks sales fixtures. Straightens and dusts merchandise and fixtures. Assists in physical inventories. Opens and closes cash registers and is held accountable for any discrepancies noted by manager. Reports to Associate Director, Soho and Downtown Partnerships.

More information
Requirements

High school diploma or equivalent. Some sales experience. Excellent customer service skills. An interest in good design, books, art, and architecture. Ability to work afternoon and weekend hours.

Security Engineer

Information Technology

Provides technical assistance with the design, installation, operation, service, and maintenance of a variety of multi-user information security systems, including but not limited to hardware, software, electronic information, and data maintained with its systems. Facilitates the creation and maintenance of policies, standards, and procedures promoting the overall security of the Museum. Manages the Museum’s virus detection systems, content filtering systems, intrusion detection/prevention systems, security incident and event management systems, and vulnerability management systems. Manages external audits and conducts internal audits to ensure the overall safety of the Museum’s systems. Performs installation, administration, and tuning of SIEM, File Integrity System, and IDS. Installs, manages, and supports Web application firewalls, NACs, and anti-malware systems. Regularly performs vulnerability scans and assists with penetration tests. Manages cloud-based Web filtering service. Assists in implementation of enterprise security policies and procedures. Assist with PCA and SSAE audits. Documents all changes, upgrades, maintenance, procedures, etc. using the new document infrastructure. Reports to Senior Manager, Infrastructure.

More information
Requirements

Bachelor’s degree in a computer science or related field is highly preferred. Five or more years related experience in an IS technical role. Experience developing and administering IS security policies, incident handling procedures, disaster recovery procedures, and risk analysis in a corporate environment. Experience managing and administering firewalls, routers, and switches is highly preferred. Experience managing SIEMs/IPSs and other security systems is highly preferred. Two to three years hands-on, working knowledge of Unix/Linux servers required. Hands-on, working knowledge of firewalls, routers, switches, proxies, load balancers, and network protocols like DNS, SNMP, HTTP, SSL[JY2]. Demonstrated proficiency with some common security tools (file integrity management systems, vulnerability scanners, Web application firewalls, computer forensics tools, packet analyzers). Strong analytical and problem-solving skills. Good troubleshooter. Good scripting skills are a big plus (Perl, Python, etc.). Excellent interpersonal, communication (with all levels of the organization), and documentation skills. Able to function independently and in a team environment with minimal supervision. Experience in high volume, 24/7 production environments is a definite plus. One of the following certifications is highly desired: CISSP, CISA, CISM. Position is within the scope of the Payment Card Industry Data Security Standard (PCI DSS). Therefore, any offer of employment for this position is contingent on candidate passing a criminal background check.

Security Officer

Security (multiple openings)

Interacts with visitors in a positive and welcoming manner, including providing directions and information related to the Museum collection, public programs, and events. Communicates Museum policies regarding the safety of the collection and ensures staff and visitors adhere to established protocols to safeguard the collection from damage. Conducts opening and closing procedures, including inspection of assigned galleries and surrounding areas to guarantee there are no safety issues or concerns prior to opening the Museum to the public. Performs patrols of assigned area of responsibility and reports issues and/or safety concerns to the supervisor. Completes daily log and other security reports as required. Reports and responds to emergency incidents (e.g. medical emergencies, natural disasters, etc.). Performs any other duties reasonably related to the functions described above, including exterior facility patrols, escorting contractors/vendors, etc. Reports to Security Managers and Security Supervisors.

More information
Requirements

High school diploma or equivalent (some college coursework preferred). New York State Guard certificate. CPR/AED/FSD and/or Fire Guard certification preferred, but training will be provided. A minimum of one year security or customer service experience. Prior museum/art-related experience a plus, but not required. Fluency in foreign languages preferred. Excellent verbal and written communication skills, along with strong organizational and planning skills. Ability to provide excellent customer service and maintain professional demeanor in a challenging and dynamic environment. Detail oriented, with the capability to work under minimal supervision. Ability to walk/stand for extended periods of time. Ability to climb stairs and stoop/kneel in order to perform security duties. Ability to work weekends (five-day workweek includes weekend days). Please note, two positons are for the midnight to 8:00 a.m. shift. The remaining positions will work shifts during the Museum’s public hours. If hired, individual must successfully complete a security threat assessment through the Department of Homeland Security.

Senior Graphic Designer

Graphic Design and Advertising

Serves as part of MoMA’s internal design studio, supporting the Museum’s brand and identity, exhibitions, capital campaign, marketing campaigns, advertising, and all other communications across the Museum. Creates wide range of creative proposals, presentations, and pitches for the Development department and the capital campaign team to help attract sponsorships for capital campaign. Responds quickly to turnaround deadlines and re-prioritizes all other projects to ensure deadlines are met. Designs and produces marketing and collateral materials for print, out-of-home advertising, and digital to support the capital campaign. Designs and produces exhibition graphic design and print collateral materials. Works with internal and external members of exhibition design team (curators, curatorial assistants, Exhibition Design and Production team members, audio/visual technicians, video producer, exhibition budget administrators, art handlers, output service bureaus, silkscreen installers, wall graphics installers) to design, prepare, and install exhibition graphics, including exhibition identity, title walls, wall texts, graphics murals, photo blow-up reproduction, and object labels and print collateral materials such as invitations. Meets with various departmental clients to discuss scope, design, budget, and schedule of projects. Presents preliminary designs, comprehensives, and complete layouts for review and approval for jobs, including exhibitions, invitations, brochures, newsletters, advertisements, signage, posters, magazines, evites, email campaigns, and online marketing campaigns. Reports to Associate Creative Director.

More information
Requirements

Bachelor of fine arts degree in graphic design and four to six years print and digital design and production experience or equivalent. Excellent design ability with thorough knowledge of advertising, exhibition design, print production, video production, exhibition design, identity design, print design, print/OOH/digital marketing and digital publishing. Experience in storyboarding and concept development for video and animation. Excellent organizational and project management skills. Strong managerial expertise. Outstanding ability to manage multiple tasks. Excellent job management skills, strategic planning skills, and interpersonal leadership skills. Proactive problem-solving proficiency. Ability to work well under pressure. Adept at finessing outstanding working relationships with a wide variety of personality types. Able to manage and art direct junior and freelance designers. Articulate, with excellent presentation skills. Works well under pressure. Experience with putting together presentations and pitches. Thorough knowledge Adobe Creative Suite (CS5.5 and CC) and InCopy. Additional knowledge of Adobe Digital Publishing Suite, After Effects, Apple Final Cut Pro, Cinema 4D, HTML, and CSS preferred. Proficiency with Microsoft Office.

Senior Group Services Assistant

Group Services

Assists with the coordination of all Group Services activities with various departments and staff. Assists Group Services manager in the sales and marketing of group packages. Helps to identify audiences through tour organizers and community and cultural groups. Checks in groups at various locations, greets and serves as liaison with group leaders, and ensures all details regarding visits are handled efficiently. Assists in scheduling lecturers and educators, and occasionally assists with screening and interviewing lecturers and scheduling payments for them. Issues requests for security guards and operational needs for all groups when applicable, and follows up with various departments regarding special arrangements. Assists in training Group Services staff members in departmental tasks, including all aspects of the group visit from initial contact through the Museum visit and departure. Answers Group Services telephone lines for general information and confirmation. Checks messages (voice, email, fax) and follows up accordingly. Makes group visit reservations, inputs information into the computer using Group Services computer software, prints out confirmation letters, and sends all group correspondence. Follows up with group leaders regarding payment information, refunds, late payments, and other related issues. Reports to Group Services Manager.

More information
Requirements

Bachelor’s degree or equivalent. Prior office experience and/or customer service experience preferred. Strong sales background. Excellent organizational skills. Exceptional verbal and written communication required.

MoMA PS1 jobs

MoMA PS1 is devoted to today’s most experimental, thought-provoking contemporary art. Founded in 1971 as P.S.1 Contemporary Art Center, it is the first nonprofit arts center in the US devoted solely to contemporary art. Recognized as a defining force in the alternative space movement, MoMA PS1 stands out from other major arts institutions through its distinctive approach to exhibitions and direct involvement of artists. In 2000 The Museum of Modern Art and P.S.1 Contemporary Art Center merged, creating the largest platform for contemporary art in the US—and one of the largest in the world. Ten years later P.S.1 was renamed MoMA PS1 to better reflect its relationship with The Museum of Modern Art. Functioning as a living, active meeting place for the general public, MoMA PS1 is a catalyst for ideas, discourses, and new trends in contemporary art.

Assistant Director of Finance

The assistant director of Finance is responsible for ensuring organizational effectiveness by providing support for the organization’s financial and business functions. Works in close conjunction with the chief operating officer on planning, organizing, and directing MoMA PS1’s finances, accounting, and budgets, and collaborates with The Museum of Modern Art to ensure that all areas of responsibility support the Museum’s policies, programs, and mission.

Partners with the chief operating officer to oversee the overall financial management, planning, systems, and controls for the organization. Main responsibilities include the day-to-day management and oversight of all financial and accounting activities, including accounts payable, accounts receivables, cash management, preparing and posting journal entries, reconciling balance sheet and program, bank, and investment accounts, and payroll. Leverages the accounting systems and develops, analyzes, and presents monthly financial reports in an accurate and timely manner to department heads, senior leadership, and Board of Trustees; and ensures that the organization’s financial records are maintained in compliance with organizational policies and GAAP. Develops and tracks the museum’s annual budget, monitors the institution’s financial status and health, and communicates with senior leadership about trends, changes, and recommendations.

Reports to the chief operating officer and is a member of the administrative team. Collaborates closely with the assistant director of Administration and regularly works with all levels of staff across departments and program areas, in addition to serving as the primary liaison with the accounting and finance team at The Museum of Modern Art. Directly oversees a full-time accounting staff employee.

More information
Requirements

Bachelor’s or master’s degree in finance or accounting. Five to 10 years of professional experience in progressively responsible roles in accounting and finance, with at least three years at the management level, ideally in museums or other cultural/nonprofit organizations. Attention to detail and ability to carry out error-free analysis. Ability to maintain focus without losing sight of the overall needs of the organization. Ability to foresee financial challenges and make recommendations. Ability to conduct trend analysis and recommend financial positions for the organization. Strong communication skills, especially the ability to break down complex concepts (particularly financial) into layman’s terms. Ability to communicate effectively to different audiences such as donors, trustees, senior leadership, and department heads. Proven management abilities with substantial skills in staff development and team building, assessing and designing workflows, and working productively and collaboratively with all department and levels of management and staff. Significant strength in managing time and being highly accountable in a creative setting with competing demands on attention and frequently changing and conflicting priorities and deadlines. Demonstrated ability to work independently, be proactive, and take initiative with minimal direction and guidance, balanced with skill in executing plans and tasks with precise and nuanced instructions. Excellent professionalism and diplomacy in representing museum and management internally and externally, with superior writing, editing, oral communication, and presentation skills, especially on business, legal, and financial matters. Exceptional judgment, professionalism, and discretion in handling confidential and sensitive situations and matters. Demonstrated interest in, and working knowledge of, museums or the arts/cultural organizations in a contemporary art setting. Superior skills in Excel, and advanced skills in other Microsoft Office suite, Word, PowerPoint, and Google apps. Extensive knowledge and proficiency with accounting software and systems (e.g., PeopleSoft ,ADP, HRIS, Salesforce). Accessibility and availability to work as needed outside of normal business hours in response to urgent and emergency situations, and availability to participate in evening and weekend museum programs and events.

Gallery Associate (Part-time [two regular shifts per week, based on exhibition needs], non-exempt)

Gallery associates serve as MoMA PS1’s representatives in the exhibition spaces and facilitate a positive relationship between art, audience, and the museum through compliance with the “Visitor Engagement Policies and Procedures” document. Gallery associates are expected to provide a high level of customer service and develop a strong familiarity with MoMA PS1 history, relevant past exhibitions, long-term installations, programs, and current exhibitions.

Gallery associates report to the supervising coordinator of Visitor Engagement, and additionally take direction from the assistant manager of Visitor Engagement and the senior manager of Visitor Engagement. They also occasionally take direction from Visitor Engagement associates and senior Visitor Engagement associates.

More information
Requirements

Bachelor’s degree or current students preferred, or equivalent experience. Minimum of two years experience in visitor service, hospitality, and/or sales, or an acceptable equivalent combination of education and experience. Excellent customer service and communication skills, including ability to present information effectively in one-on-one and group settings and facilitate positive dialogue with audience. Strong engagement with and knowledge of contemporary artistic practices and/or museums, with interest in critical discourse. Strong observation and awareness abilities, including noticing unusual circumstances, situations requiring attention, and generally being aware of one’s surroundings. Demonstrated on-the-spot problem-solving and decision-making ability. Ability to understand and follow verbal and written instructions. Ability to work effectively and collegially as part of larger team and in service of team and institutional goals. Ability to work holidays and weekends as required by exhibitions and special events. MoMA PS1 prioritizes employee safety and promotes safe work practices, which are the responsibility of all employees. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to stand, walk, talk, or hear. The employee is occasionally required to sit. Specific vision abilities required by this job include distance vision, color vision, and depth perception. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, safety is always a priority. The employee is occasionally exposed to wet and/or humid conditions, and outside weather conditions. The noise level in the work environment is usually moderate to occasionally loud.

Staff Accountant

The staff accountant at MoMA PS1 is responsible for executing accounting responsibilities, implementing financial and administrative policies and procedures, and working collaboratively with staff at both MoMA PS1 and The Museum of Modern Art. Performs accounting, accounts payable/receivable, banking/cash management, and other administrative duties in a dynamic and fast-paced environment with overlapping and changing priorities and deadlines.

Reports to the financial manager, and additionally takes direction from the chief operating officer and assistant director of Administration, and works in coordination with The Museum of Modern Art’s Accounting department.

More information
Requirements

Bachelor’s degree in finance or accounting with related work experience. Three to four years of professional experience in progressively responsible roles in accounting and finance, ideally in museums or other cultural/nonprofit organizations. Demonstrated ability to effectively prioritize and manage time, juggle multiple duties and tasks, and meet deadlines in a fast-paced environment. Extensive knowledge and proficiency with accounting software and administrative systems (e.g., PeopleSoft, ADP, HRIS). Exceptional organizational ability, analytical skills, and attention to detail. Excellent judgment and discretion in handling confidential and sensitive information. Ability to communicate effectively to different audiences such as staff, senior leadership, and department heads. Demonstrated ability to work independently, be proactive, and take initiative with minimal direction and guidance, balanced with skill in executing plans and tasks with precise and nuanced instructions. Demonstrated interest in and working knowledge of museums or the arts/cultural organizations in a contemporary art setting. Superior skills in Excel, and advanced skills in other Microsoft Office suite, Word, PowerPoint, and Google apps. Familiarity with ACME and Salesforce software is also preferred. Ability to work Saturdays during the summer months.

The Museum of Modern Art job application guidelines

If you would like to submit your resume and cover letter for consideration, please choose one of the following options:

By email: jobs@moma.org (most preferred option)
By fax: (212) 333-1107
By mail: The Museum of Modern Art
The Department of Human Resources
11 West 53 Street
New York, NY 10019

If submitting by email, please send us your resume and cover letter as one document in PDF format.

Please be advised that due to the high volume of applicants, we are able to contact only those candidates whose skills and background best fit the needs of the open positions. Thank you for your interest in employment opportunities at The Museum of Modern Art.

The Museum of Modern Art is an equal opportunity employer and considers all candidates for employment regardless of race, color, sex, age, national origin, creed, disability, marital status, sexual orientation, or political affiliation.

MoMA PS1 job application guidelines

Please send your résumé and cover letter to employment_ps1@moma.org and include the job title in the subject line.

Please be advised that due to the high volume of applicants, we are only able to contact those candidates whose skills and background best fit the needs of the open positions. Thank you for your interest in employment opportunities at MoMA PS1.

MoMA PS1 is an equal opportunity employer and considers all candidates for employment regardless of race, color, sex, age, national origin, creed, disability, marital status, sexual orientation or political affiliation.

Shown: Arthur Young. Bell-47D1 Helicopter. 1945. Manufacturer: Bell Helicopter Inc., Buffalo, NY. Aluminum, steel, and acrylic plastic, 9′ 2 3/4″ × 7′ 11″ × 42′ 8 3/4″ (281.3 × 302 × 1271.9 cm). Marshall Cogan Purchase Fund. Photo: Manuel Martagon