Current Available Positions
Assistant to the Deputy Director | Education
Serves as administrative support to the deputy director. Maintains calendar and schedules meetings; makes travel arrangements; maintains receipts for corporate credit card reports, petty cash vouchers, and travel and entertainment reimbursements; sorts mail; and maintains files. Responds to voicemail messages and email communications as appropriate. Responds to inquiries from staff and public. Prepares materials for Trustee Committee on Education meetings. Drafts reports. Oversees all planning and set-up to ensure smooth operation of Trustee Committee functions. Drafts correspondence to Trustee Committee on Education and donors. Maintains files for correspondence with donors and prospects. Serves as departmental coordinator managing Education spaces and resources. Maintains Cullman Education Center exhibitions space schedule and oversees adherence to guidelines. Works with Security, Housekeeping, and Operations to set up and maintain exhibition spaces and classrooms. Oversees special maintenance or improvement projects of spaces as needed. Participates in the development of divisional administrative policies, and implements and monitors policies and recommends appropriate revisions. Fulfills research project or special assignments for the deputy director as assigned. Prepares PowerPoint presentations for Board of Trustees and Trustee Committee presentations or for conferences. Organizes monthly Department of Education meetings. Arranges guest speakers, special events, and field trips for staff. Works with department manager and coordinator to organize departmental initiatives and taskforces. Coordinates monthly internal updates to the Museum through the Staff Site. Updates the Education section of the Staff Site as needed. Manages departmental photo and video databases to ensure compliance with institutional photo- and video-storage policies. Sorts departmental mail. Reports to Deputy Director for Education and Department Manager.
Requirements: Bachelor’s degree, business degree preferred, or equivalent, and minimum five years experience working in a museum, nonprofit, or business setting. Excellent organizational and program management skills, including keen attention to time-sensitive tasks, details, and follow-up. Ability to multitask and prioritize several detailed projects simultaneously. Program or project management and standard office practices and procedure experience. Excellent communication, writing, and editing skills. High degree of diplomacy and discretion. Strong interpersonal skills. Ability to take direction and to work collaboratively. Excellent typing and computer skills, including Gmail, Word, PowerPoint, Excel, and database management of image and video files. Ability to work with minimal direction, exercising a high level of discretion and initiative. Experience with editing digital images and video preferred. Knowledge of modern and contemporary art preferred. Knowledge of museum procedures desirable. Must be available for occasional evening work as required.
Assistant to the Senior Deputy Director | External Affairs
Serves as executive/administrative assistant and office manager and performs confidential administrative duties. Corresponds with and acts as a liaison with trustees, director’s office, senior Museum staff, and the public on behalf of the senior deputy director. Assists and acts in a confidential capacity for the senior deputy director as it pertains to current and future programming, strategies, and budgets. Maintains senior deputy director’s calendar, including scheduling and coordinating departmental meetings and events. Prepares and distributes agendas and minutes, and follows up on action items. Assists in the preparation and writing of formal correspondence, acknowledgements, presentations, proposals, departmental reports, and other documents. Prepares the departmental administrative budget, including preparation of financial reports, overseeing expenditures, and maintaining associated financial records and files. Coordinates department-wide meetings, including the scheduling of External Affairs director’s meetings. Coordinates department-wide initiatives. Serves as liaison between senior deputy director and External Affairs staff as needed. Attends meetings and special events as required. Performs a variety of clerical duties: makes travel arrangements, maintains trustee files, handle records management for office, etc. Reports to Senior Deputy Director for External Affairs.
Requirements: Bachelor’s degree and at least four to five years relevant administrative experience or equivalent. Excellent verbal communication skills. Very strong writing skills to be able to prepare a variety of correspondence. (Finalists will be asked to submit writing samples.) Excellent organization skills and keen attention to detail. Strong computer skills including Microsoft Office Suite (PowerPoint, Word, Excel), Gmail, and facility with Internet research. Ability to work independently, meet deadlines, and coordinate multiple projects simultaneously with tact and diplomacy. Knowledge of and interest in contemporary and modern art. Foreign languages a plus.
Development Assistant | Exhibition and Program Funding
Assists with daily stewardship and acquisition of corporate, individual, and foundation donors. Performs general departmental administrative duties, including meeting scheduling, maintenance of donor files, and responding to general email inquiries. Manages the calendar and serves as first point of contact for department director. Prepares corporate and individual fundraising mailings, including letters and proposals, for exhibitions, corporate membership, and other Museum programs. Generates and maintains donor prospect, contact, and invitation lists. Assists with preparation of grant proposals and reports. Writes and prepares general donor correspondence, including gift acknowledgements. Assists with travel scheduling and arrangements for department head. Processes new gifts and works with Museum donor database. Processes department invoices and tracks expenses. Assists with Museum tours for donors and other VIP guests. Assists with related donor events. Reports to Director, Exhibition and Program Funding.
Requirements: Bachelor’s degree and one or more years of related experience. Excellent written and oral communication skills. Superior organizational skills and attention to detail. Proficiency in Microsoft Office (Word, Excel, PowerPoint), Internet research, and office procedures. Ability to work independently and handle many projects simultaneously. Interest in and knowledge of modern and contemporary art. Foreign language(s) a plus.
Development Assistant | Membership
Assists director of Membership in upholding customer service standards and procedures. Drafts frequent correspondence with members via postal mail and email. Handles escalations from membership phone staff, ensuring that all member communications into office receive timely and relevant responses. Assists director of Membership in identifying and cultivating high-level membership prospects. Creates solicitation letters and packages. Delivers incoming contributions to gift-processing area. Reviews acknowledgements, receipts, and cards for accuracy. Makes adjustments as necessary to Salesforce database. Acts as departmental liaison for Membership information technology requests. Clarifies requirements from Membership staff. Works with IT staff to create timelines, tracks expenses against budget, etc. Tracks overall membership revenue and departmental spending. Works with Finance to adjust membership budget as needed. Processes check vouchers for Membership. Updates membership information in AS400 and Salesforce as necessary. Reports to Director, Membership.
Requirements: Bachelor’s degree and one to two years relevant experience, preferably in a museum environment, or equivalent. Excellent oral and written communication skills. Proficiency in Microsoft Office, particularly Excel. Ability to work independently, set priorities, follow through, and meet deadlines.
Development Officer, Corporate Membership |Exhibition and Program
Develops and implements annual corporate-membership strategy and goals alongside director and associate director of Exhibition and Program Funding. Identifies, cultivates, and solicits new corporate prospects. Produces written material, including solicitation letters and proposals, to support the corporate program. Coordinates barters and in-kind agreements related to Marketing and Communications, Retail, Special Events, IT, and other departments as needed. Writes all print and electronic material related to corporate-member communications, including newsletters, e-blasts, and website pages. Conducts ongoing communication with donors related to the areas above, including in-person meetings and visits, and written initiatives such as inquiries, updates, and reports. Works with Visitor Services, Retail, and other departments to provide VIP services and smooth handling of corporate donors at MoMA. Coordinates invitations to corporate members for exhibition openings and other special events, as well as corporate entertaining and benefit stewardship with the Special Events department. Manages corporate membership budget and financial information. Works closely with associate director of corporate funding on special projects as needed. Assistant Director, Corporate and Program Funding.
Requirements: Bachelor’s degree, master’s preferred, and a minimum of five years of experience in a development office or equivalent. Excellent written and oral communication skills. Fluency in at least one foreign language. Superior organizational skills and attention to detail. Ability to work with budgets and financial data. Knowledge and interest in modern and contemporary art preferred. Proficiency in Microsoft Office (Word, Excel, PowerPoint), office procedures, and equipment.
Digital Marketing and Analytics Manager | Retail
Uses analytics to help drive revenue producing business units at MoMA with a primary and core focus on the momastore.org retail business. Supports analytics for the Museum’s Department of Marketing. Develops hypotheses and produces actionable key insights. Supports digital marketing and e-commerce efforts and works closely cross-functionally with the E-commerce, Creative, Merchandising, and Finance teams. Analytics: Oversees analytics and insights for the digital marketing team: develops, maintains, and shares a weekly dashboard tracking performance and sharing insights with the MoMA Retail Direct to Consumer team; identifies business opportunities and risks and works with business partners to develop tactics to address and make optimization decisions; reports and shares insights on marketing campaign performance (online and offline), with an eye to understanding return on investment; maintains, supports, and optimizes existing Museum marketing social media and e-mail dashboards; and builds new dashboards as needed in collaboration with Marketing team while providing actionable insights. Direct Marketing: Supports efforts within the MoMA Retail digital marketing channels, including natural search, paid search, e-mail, catalog, social, display, and retargeting; manages MoMA Retail e-mail channel including segmentation, triggered programs, campaigns, reporting, and solutions to increase customer engagement and e-mail revenue; supports external agency relationships for key channels including paid and organic search, display, remarketing, social media, and catalog; and helps develop and support MoMA Retail direct marketing campaigns in an effort to drive traffic and revenue for all digital acquisition channels. Testing and Optimization: Works on the creation and implementation of an onsite testing plan; leads reporting within the Retail group and throughout the organization to ensure that learnings are as impactful as possible. Tracking and Tagging: Ensures all Google Analytics tracking is implemented properly, suggests ways to improve; sets up deeper reporting on critical topics like traffic sources, purchase funnel tracking, and user pathing on-site. Reports to Assistant Director of Marketing for Direct to Consumer Retail (MoMA Retail Marketing) with dotted line reporting to the Director of Digital Initiatives, External Affairs (Museum Marketing).
Requirements: Strong interest in and understanding of MoMA and MoMA Retail. Bachelor’s degree and a minimum four years experience developing insights from multichannel marketing and sales data. Ability to communicate and collaborate with a wide range of positions and functions, from executives to developers. Inquisitive and curious mindset. Familiarity with Google Analytics tagging and implementation and intimate reporting knowledge. Passion for generating insights out of complex data and adept in data crunching in spreadsheets as well as database tools. Proven record of driving value in a data-rich environment. Experience with testing, optimization, and best practices. HTML troubleshooting ability.
Financial Operations Coordinator | External Affairs
Performs myriad accounting, reporting, and analytical tasks for the External Affairs division. Administers accounting for Special Events, including accounts payable (for benefits, internal events, departmental expenses), with a focus on vendor relations, accounts receivable (for corporate entertaining, trustee reimbursable events, miscellaneous reimbursements), and journal entries (for liquor consumption distribution and liquor profit). Sets up new vendors. Processes incoming payments (checks, ACHs, wires, cash) for benefits and corporate events. Processes after-party ticket sales for Museum benefit events, including booking online sales, troubleshooting if issues arise, and completing refunds when necessary. Manages liquor inventory, including ordering, liquor pulls, liquor returns, and accounting per event; performs monthly reconciliation of liquor account in PeopleSoft; performs physical inventory count; and ensures that process of physical pulls and returns keeps inventory as secure as possible. Completes reconciliations per event and ensures SPE program summary is reconciled in full for year-end closing. Provides reports on a weekly or monthly basis to various departments: weekly general operating to Development, estimate for unbilled liquor tax to Accounting, trustee calls for gifts to Development, comments on open receivables to Accounting (A/R), and SPE numbers for board reports to Development. Performs monthly reconciliation of Special Events deferred-income account in PeopleSoft. Reconciles ticket sales for Museum benefits between Excel master tracker to Salesforce to PeopleSoft and ensures any variances are de minimis. Reconciles the corporate credit card of the director of Special Programming and Events/Affiliate Programs and the associate director of Special Programming and Events. Completes income and expense accruals at year-end and pledges for owed benefit commitments. Creates receipts for charitable contributions to Special Events, listing accurate goods and services received (approximately 350 per fiscal year). Manages annual budget process for Special Events department, Summer Thursdays, and Summergarden. Manages annual budget process for exhibition celebrations. Develops budget before fiscal year begins, monitors throughout the year, and closes out at year-end. Prepares schedules for Accounting and year-end reports in preparation for audit and tax forms (particularly 990 preparation). Provides ad hoc analysis for the director of Special Programming and Events/Affiliate Programs (e.g., past giving from a particular donor group). Reports to Director, Special Programming and Events/Affiliate Programs, and Director, Membership.
Requirements: Bachelor’s degree in accounting and one or more years experience in financial and/or accounting management, preferably with fundraising programs, including special events, or equivalent. Experience in cloud computing and/or Salesforce experience a plus. Excellent quantitative and communication skills. Information technology proficient. Ability to meet deadlines. Ability to work independently and with a wide variety of individuals in technical as well as functional roles.
Guest Assistant | Visitor Services
Creates a highly positive experience for Museum guests that is conducive to repeat visitation, membership conversion, and positive word of mouth for the Museum. Sells daily and advance Museum admission, film, and program tickets, memberships, and member guest passes. Processes credit cards and coupons, rings up cash, and issues change. Generates proactive sales efforts throughout the Museum. Proactively and warmly welcomes guests, responds to questions, and offers guidance. Validates admission at points of entry to galleries. Ensures smooth flow of visitors by proactively guiding visitors to various queues and spaces. Resolves general complaints from guests and members on site. Stays abreast of current and upcoming exhibitions, films, educational programs, and marketing campaigns. Helps maintain inventory of printed information and marketing materials, and ensures signage is properly placed. Drafts routine correspondence in response to incoming mail and e-mail from members and visitors. Updates membership database and assists with member events and RSVPs as needed. Reports to Lobby Managers.
Requirements: Bachelor's degree or equivalent. Proficiency with computers/Windows. Exceptional customer service skills, customer service experience, and passion for the visual arts. Previous museum experience and foreign language skills strongly preferred. Must be available to work weekends and holiday periods. Must be able to work weekend hours.
Researcher (temporary, for approximately six months) | Development
Conducts donor and prospect research on individuals, corporations, and foundations via online and standard research sources. Researches new prospects to solicit for the capital campaign and for Museum programs and exhibitions. Assists the capital campaign team on research projects, database management, filing, and other administrative tasks. Creates and maintains research and campaign files and trackers on members and donors. Prepares and writes profile reports and event blurbs for use by Museum staff. Collaborates with Development team on special projects as assigned. Reports to Manager, Research.
Requirements: Bachelor’s degree with some relevant research experience. Excellent organizational and analytical skills. Strong attention to detail. Strong written and verbal communication skills. Ability to produce under deadline. Familiarity with Internet, Lexis-Nexis, Foundation Center, Blackbaud ResearchPoint, Salesforce, and other reference materials a plus. We anticipate a start date of July 1, 2016.
MoMA Jobs application guidelines
If you would like to submit your resume and cover letter for consideration, please choose one of the following options:
By e-mail: firstname.lastname@example.org (most preferred option)
By fax: (212) 333-1107
By mail: The Museum of Modern Art
The Department of Human Resources
11 West 53 Street
New York, NY 10019
If submitting by email, please send us your resume and cover letter as one document in a PDF format.
Please be advised that due to the high volume of applicants, we are only able to contact those candidates whose skills and background best fit the needs of the open positions. Thank you for your interest in employment opportunities at The Museum of Modern Art.
The Museum of Modern Art is an equal opportunity employer and considers all candidates for employment regardless of race, color, sex, age, national origin, creed, disability, marital status, sexual orientation or political affiliation.
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