Current Available Positions
Assistant to the Deputy Director | Education
Serves as the administrative support to The Edward John Noble Foundation Deputy Director for Education. Maintains calendar and schedules meetings, makes travel arrangements, sorts mail, and maintains files. Maintains receipts for corporate credit card reports, petty cash vouchers, and travel and entertainment reimbursements. Responds to voicemail and e-mail messages on behalf of the deputy director, when necessary. Responds to inquiries from staff and public in person, by phone, or by correspondence. Drafts correspondence to Trustee Committee on Education and donors. Maintains files for correspondence, donors, and prospects on behalf of the deputy director. Prepares all correspondence and materials for Trustee Committee on Education meetings including six-month reports. Oversees all planning (e.g., meeting setup and location) to ensure smooth operation of Trustee Committee functions. Maintains the schedule and oversight of Education and Research Building exhibition spaces and guidelines and works with Security, Housekeeping, and Operations in setup and maintenance. Oversees special maintenance or improvement projects of spaces as needed. Participates in the development of divisional administrative policies, implements and monitors policies, and recommends appropriate revisions. Fulfills research projects or special assignments for the deputy director as assigned. Prepares PowerPoint presentations for deputy director’s Board of Trustees and Trustee Committee presentations or for conferences. Organizes monthly Education department meetings. Arranges for guest speakers and special events or field trips for staff. Works with department manager and coordinator to organize departmental initiatives and task forces. Coordinates monthly internal updates to the Museum through the Staff Site. Manages departmental databases of photo and video to ensure compliance with institutional photo and video storage policies. Reports to Deputy Director, Education.
Requirements: Bachelor’s degree, business degree, or equivalent. Minimum three years experience working in a museum, nonprofit, or business setting. Excellent organizational and program-management skills, including keen attention to time-sensitive tasks and follow-up. Ability to multitask and prioritize several detailed projects simultaneously. Experience with program or project management and standard office practices and procedures. Excellent communication, writing, and editing skills. High degree of diplomacy and discretion and strong interpersonal skills. Ability to take direction and to work collaboratively. Excellent computer skills, including Gmail, Word, PowerPoint, Excel, and database management of image and video files. Ability to work with minimal direction, exercising a high level of discretion and initiative. Experience with editing digital images and video preferred. Knowledge of modern and contemporary art preferred. Knowledge of museum procedures desirable.
Assistant Store Manager, Visual | Retail, Design Store
Assists store manager with all aspects of running the Design Store, including exhibiting and upholding customer service standards; managing, developing, and training staff; and opening and closing the store to ensure compliance with Museum standards, policies, and procedures. Serves as a role model for optimal selling-floor behavior and ensures proper safeguarding of MoMA staff, visitors, and assets. Partners with creative team to execute visual strategies. Regularly develops and maintains fixture displays and leads in-store setup surrounding special events and promotions with the goal of increasing sales, average transactions, and conversions. Trains sales team on visual standards and stock levels. Acts as liaison between the store and corporate creative team on visuals. Maintains inventory of in-store props, including fixtures, sign holders, and bins. Coaches and develops sales team with regard to visual presentation and expectations to optimize sales. Collaborates with assistant manager of operations to ensure aesthetic standards (e.g., housekeeping, lighting, etc.).
Requirements: Minimum of three to five years in retail, including experience managing staff. Prior experience in creative or visual merchandising role preferred. Strong verbal and written communication skills. Superior customer service abilities. Organized, detail-oriented candidate with superb time-management skills. Proactive self-starter who exhibits initiative and leadership. POS, Word, and Excel. Order entry and contact management. Inventory management a plus.
Associate Director, Licensing and Partnerships | Retail, Business Development New Business Development: Researches, identifies, and solicits new licensing opportunities for the MoMA Design Store, MoMA Wholesale, MoMA Modern Kids, and/or other MoMA-branded product lines. Creates financial and merchandising models for retail formats such as pop-up shops, shop-in-shops, and/or other sustainable programs. Prepares analyses, presentations, and pitch-kits for potential partnerships. Partners with MoMA’s internal counsel to prepare, negotiate, and complete initial deal terms and new partnership agreements. Responds to and manages all inquiries from outside sources regarding licensing and collaborations. Partner Management: Oversees all licensing partnership relationships. Prepares analyses, presentations, and periodic updates to support business initiatives of current partners. Develops overall recommendations for marketing and merchandising initiatives for partnerships. Manages MoMA’s art-licensing relationships with third-party rights holders, licensees, and distribution partners. Serves as primary liaison on topics including marketing, merchandising, creative, and finance. Partners with creative colleagues to oversee product development from concept to approval for all product development partners. Monitors partner websites, in-store displays, and print materials to ensure marketing and merchandising compliance within the agreement’s terms. Partners with wholesale manager in development of shop-in-shop and pop-up shops as relevant. Partners with legal on all agreement renewals and amendments. Develops revenue goals and department budgets as they relate to new and continuing partnerships. Reports to Director, Stores and Business Development. Supervises Assistant Manager, Business Development.
Requirements: Bachelor’s degree, master’s degree preferred, and five to 10 years previous experience in licensing and retail partnership management or equivalent. Two to three years experience in digital marketing and merchandising a plus. Self-motivated business strategist with proven track record in creating profitable licensing and partnership agreements. Creative thinker with strong interpersonal skills and experience in relationship management. Proven skills in negotiating and resourceful problem solving. Proven analytical and business-planning skills. Strong computer skills, including spreadsheet and presentation applications. Fluency in another language a plus.
Associate Educator, Interpretation and Research | Education
Works with the director of Interpretation and Research and curators on the interpretive planning process for MoMA’s collection and approximately 30 special exhibitions annually, with the goal of ensuring that content is accessible to non-art-specialist audiences. Works collaboratively to develop engaging, innovative, and accessible interpretive resources and experiences (both analog and digital), including interpretive texts; audio tours for adults, kids, and visitors with visual impairments; mobile interpretive content and strategy; games and play-based learning resources; participatory learning spaces in the galleries; content for the MoMA website; and other digital learning platforms and initiatives. Helps support visitor research initiatives and qualitative evaluations of educational programs and interpretive resources. Works with Digital Media to make interpretive resources available on MoMA.org, MoMA Audio+, MoMA App, MoMA Learning, and other digital platforms. Works with Digital Media, Marketing, and Graphic Design to promote interpretive resources with printed matter, signage, and online content. Reports to Director, Interpretation and Research.
Requirements: Master’s degree in art history, museum studies, museum education, or related field. Minimum of three to five years experience working in a museum setting. In-depth knowledge of modern and contemporary art. Strong writing skills and the ability to write for different audiences and platforms. Demonstrated knowledge of current museum education, interpretation, and visitor research, and evaluation practices and theory. Familiarity with media production. Experience with mobile and Web technologies and game development will distinguish applications. Demonstrated experience and willingness to innovate and experiment with new modes of visitor engagement with modern and contemporary art, both in the Museum and on an increasing number of digital platforms.
Curatorial Assistant | Drawings and Prints
Assists the department’s senior curatorial staff in all areas of their responsibilities, such as research for exhibitions and publications, and administrative work in the context of curatorial functions, including acquisitions, collections records, bibliographic and biographical records and files, departmental committee meetings, loans, and general curatorial inquiries. Performs work in relation to care of the collection and expedites arrangements for custodial, registration, and preparation work as required by the curators in the maintenance of the collection in gallery, study, and storage areas. Conducts daily collection gallery inspections and assists with follow-up arrangements in the event of damage, deterioration, etc. Performs the duties of exhibitions assistant, including conducting research on subjects such as artists, periods, styles, etc., on specific works, on locations of works, on photograph sources, etc. Assists with arranging loans; catalogue preparation; preparation of checklists including compiling and typing; and coordinating and scheduling of work to be done, within the Museum and without, in such areas as conservation, photography, public information, matting and framing, construction, lighting, etc. Assists with the preparation and installation of wall labels. Conducts daily inspection of the works on view in temporary exhibitions and assists with necessary follow-up arrangements. Answers inquiries and conducts some gallery tours as necessary for visitors, etc. Researches and catalogs the Museum collection under senior staff supervision and answers related inquiries from the public and scholars. Reports to senior curatorial titles.
Requirements: Master’s degree in art history strongly preferred, with a particular expertise in/exposure to art from 1880 to 1950. Some prior curatorial experience is a plus. Superior research and writing skills. Fluency in French (reading, writing, speaking). Strong organizational skills and attention to detail. Proficiency with MS Word, Excel, and other standard office procedures and equipment.
Collection Specialist | Media and Performance Art
Maintains standards for cataloging time-based art in accordance with the Collection Manual and Museum standards. Performs work in relation to care of the collection and arranges for custodial, registration, and preparation work as required in the maintenance of the collection in gallery and storage areas. Coordinates and schedules collection work to be done internally and externally in such areas as conservation, imaging, matting and framing, construction, lighting, etc. Coordinates requests for images and matters of image reproduction rights for works in the collection. Coordinates interdepartmental and outgoing loan program. Provides assistance with research for acquisitions, exhibitions, and publications. Assists with collection displays in the Museum’s galleries and public spaces. Updates collection records (physical object files, artist questionnaires, artists' interviews, online collection database) with pertinent information and status changes. Maintains and updates locations in CEMS in concert with Registrar and Media Conservation departments. Maintains and updates records in the Digital Asset Management system and online holdings on MoMA.org. Assists department manager in the Registrar’s office and General Counsel with preparation and gathering of information for meetings of the Committee on Media and Performance Art and the Board of Trustees. Conducts daily collection gallery inspections and assists with follow-up arrangements in the event of damage, AV issues, etc. Reports to chief curator and other senior curatorial titles as assigned.
Requirements: Bachelor’s degree in art history (Master's degree preferred), and two or more years related experience in an art world setting. Familiarity with area of departmental interest and with modern and contemporary art is essential. Strong interest in media and performance art, with expertise in cataloging and archiving, media conservation, and developments in the digital field required. Strong writing, research, and organizational skills are essential. Strong attention to detail. Working knowledge of MS Word, Excel, and other standard office procedures and equipment.
Department Coordinator | Publications Provides administrative support to the Department of Publications in executing MoMA’s robust publishing program. Schedules meetings, makes travel arrangements, and performs other general administrative tasks. Manages vendors and creates vouchers in PeopleSoft. Clears rights and permissions on publications originated within the department and coordinates with curatorial staff on rights and permissions for exhibition catalogues. Coordinates all text and video permissions requests received by the department. Maintains databases of MoMA publications, foreign editions, permission requests, bibliographic information, off-site records, and other categories as needed. Maintains the Department of Publications archive and production shelves. Researches requests to reprint text from MoMA publications and, working with associate publisher, determines fees and terms for usage. For select MoMA publications (usually excluding exhibition catalogues), obtains image files from external sources, clears artist rights, obtains image files of works in MoMA’s collection from the Department of Imaging and Visual Resources, arranges for new photography when needed, and drafts captions and photo credits. Works in collaboration with Publications marketing coordinator to write and edit sales and marketing materials, including sales catalogue, new title sheets, and sales kits for use at sales conferences and book fairs. Works with publisher and associate publisher on special projects including research, data analysis, and preparation of drafts, financial reports, and presentations. Coordinates advance and comp copy book distribution. Coordinates planning and logistics for conferences and meetings, including the editorial board. Coordinates and manages assignments for interns. Responds to requests for information from other Museum departments and from the public. Manages general MoMA Publications e-mail account. Reports to Publisher and Associate Publisher, Publications.
Requirements: Bachelor’s degree with two to three years related administrative experience or equivalent. Background in art history strongly preferred. Proficiency in Microsoft Office (Word, Excel, PowerPoint), Gmail, and other standard office procedures and equipment. Some experience in Photoshop and InDesign. Excellent writing and proofreading skills. Strong organizational skills and attention to detail. Excellent communication skills, including an ability to work well with a wide variety of people under sometimes demanding circumstances.
Development Assistant, Corporate Membership| Development and Membership Assists with general stewardship and fulfillment of Corporate Membership program benefits. Coordinates regular mailings, including acquisitions, renewals, and invitations. Researches and identifies prospective members. Updates the donor database and the Corporate Membership ledger on a regular basis. Processes gifts and prepares receipts and letters of acknowledgment for related contributions. Circulates Corporate Member information internally and makes updates on the Museum website. Assists with completion of grant proposals to corporate donors and prospects. Assists with organization of special events associated with the corporate program. Works with member representatives to promote employee participation and corporate involvement in the Museum. Assists with day-to-day administrative duties, including maintaining files, responding to phone and e-mail inquiries, and processing invoices. Reports to Assistant Director, Corporate Funding.
Requirements: Bachelor’s degree and one or more years of related experience or equivalent. Excellent written and oral communication skills. Superior organizational skills and attention to detail. Proficiency with Microsoft Office Suite (Word, Excel, Power Point), Internet research, and office procedures. Ability to work independently and handle many projects simultaneously. Interest in and knowledge of modern and contemporary art preferred.
Manager | Affiliate Programs
Works with director of Special Events and Affiliate Programs to manage and cultivate MoMA’s development affiliate groups: The Contemporary Arts Council, The Friends of Education, and The Junior Associates. Manages overall administration of The Contemporary Arts Council. Supervises the staff and administration of The Junior Associates and The Friends of Education. Oversees planning of agendas for the affiliate groups, and group travel itineraries to foreign and domestic destinations. Creates and produces several events a year; prepares invitations and announcements to members as necessary. Raises funds from members for council, membership, and committee dues. Cultivates and advances donors to higher giving levels. Writes solicitation letters and general correspondence, including gift acknowledgments. Works directly with the director of Special Events and Affiliate Programs to plan fundraising strategies and devise new revenue sources, including for the upcoming building campaign. Works with Council co-chairs and officers, Exhibition Funding colleagues, and curators to fundraise and allocate exhibition, program, and acquisition support. Liaises with colleagues in Development and Membership and other departments Museum-wide, as well as individuals from the art community at large. Supervises two full-time staff members and seasonal interns. Reports to Director, Special Events and Affiliate Programs.
Requirements: Bachelor's degree, art history preferred, and three to five years related development and membership experience or equivalent. Experience working with high-level donors. Proven track record fundraising for major gifts. Excellent organizational and analytical skill. Strong attention to detail. Ability to effectively deal with large groups of people. Strong written and verbal communication skills. Facility for soliciting large gifts. Ability to produce under deadline and work effectively with a diverse group. Proficient with budgets and financial reporting. Digitally savvy. Available to work some evenings and weekends.
Membership Sales Assistant | Membership and Visitor Services
Creates a highly positive experience for Museum visitors that is conducive to membership conversion. Daily tasks include referring and selling memberships, assisting members with guest and admission tickets, providing membership and Museum information, and crowd maintenance inside and outside of the Museum.
Requirements: Bachelor's degree or equivalent, proficiency with computers/Windows, exceptional customer service skills, customer service experience, and passion for the visual arts. Previous museum experience and foreign language skills strongly preferred. Must be available to work weekends.
Production Manager | Exhibition Design and Production
Leads the planning and implementation process for the production of all temporary exhibitions and collection gallery rotations in the Museum. Works closely with the director of Exhibition Design and Production to develop the master exhibitions calendar in tandem with exhibition scopes and budgets for 125,000 square feet of gallery space. Manages the in-house carpentry shop, frame shop, mechanics, and painters. Works closely with the ED&P staff of exhibition designers and assistant production managers, and cross-departmentally with curatorial, Registrar, Conservation, AV, Digital Media, and Graphic Design; advises on methods of production and coordinates the construction/installation activities of multiple sites to deliver exhibitions on time and within budget. Works closely with Facilities, Special Events, Education, Retail, and Graphic Design to coordinate exhibition/installation activities throughout the Museum. Reviews design proposals and construction documents for alignment of scope and budget within the overall exhibition program. Tracks, manages and communicates staffing, schedule, phasing, budgets, approvals, and scope shifts. Works closely with Facilities to ensure best building practices and coordination with building systems and operations. Plans and manages the production schedule of all design elements, fabrication, and installation needs for exhibitions. Occasionally works with outside designers, architects, and contractors to project-manage construction of public space and/or exhibition-related projects. Leads the department in the research and investigation of materials and construction technologies. Reports to Director, Exhibition Design and Production.
Requirements: Bachelor’s degree in art or a design-related field, and five to seven years progressively responsible experience in construction management, industrial shop management, exhibition design, architecture, industrial design, or equivalent. Exceptional organizational skills and attention to detail. Ability to efficiently manage building crews and several projects simultaneously at various phases. Ability to form and maintain successful working relationships with museum staff, designers, and artists. Proficiency in AutoCAD, Photoshop, Microsoft Office (Word, Excel, Outlook, PowerPoint) and other standard office procedures and equipment. Knowledge of 20th- and 21st-century art preferred.
Provenance Specialist | Painting and Sculpture
Oversees research, procedures, documentation, and funding in conjunction with curatorial departments, General Counsel, and Registrar for provenance research and review for all curatorial departments, including searching through Museum records and, when appropriate, contacting established archives, databases, art dealers, auction houses, donors, scholars and researchers, with regard to: works in the collection, outgoing loans (foreign), acquisitions (gifts, bequests, purchases), and deaccessions. Physically examines works of art and conducts a thorough investigation of museum archives, auction and exhibition catalogues, monographic studies, and catalogues of collections, dealer records, photographic archives, and publications of wartime activities of dealers and collectors, some of which are not publicly available, both in the U.S. and other countries. Manages MoMA’s Provenance Research Project, including responding to queries on behalf of the project (MoMA.org/collection/provenance/). Provides research for catalogue information, provenance listings, and images for selected works from the collection meeting AAM guidelines, from the departments of Painting and Sculpture and Drawings and Prints. Reviews documentation for loan exhibitions: foreign incoming loans to exhibitions (for immunity from seizure applications) and domestic incoming loans. Trains employees in relevant departments on provenance research and standards and educates them on routine procedures. Reports to Curator, Department of Painting and Sculpture.
Requirements: Master’s degree in art history, PhD preferred, and several years experience with provenance research and procedures (minimum of five years). Proven expertise in provenance research procedures, guidelines, and resources, particularly for works of art created in the late 19th and early 20th centuries. Ability to conduct research in archives in relevant countries around the world. Understanding of wartime art market. Familiarity with all current resources, including those online. Fluency in English, French, and German.
Sales Associate | MoMA Design Store
Answers inquiries and assists customers in making selections. Stocks and restocks sales fixtures. Straightens and dusts merchandise and fixtures. Assists in physical inventories. Opens and closes cash registers and is held accountable for any discrepancies noted by manager. Reports to Store Manager.
Requirements: High school diploma or equivalent. Some sales experience. Excellent customer service skills. An interest in good design, books, art, and architecture. Ability to work afternoon and weekend hours.
Senior Graphic Designer | Advertising and Graphic Design Designs and produces exhibition graphics and print-design collateral materials. Designs and produces online/digital marketing campaigns and collateral materials. Meets with departmental clients to discuss scope, design, budget, and schedule of projects. Presents preliminary designs and comprehensives and completes layouts for review and approval for all jobs (exhibitions, invitations, brochures, advertisements, signage, posters, newsletters, magazines, evites, E-News, online marketing campaigns). Works with exhibition design team (curators, curatorial assistants, director of exhibition design and production, exhibition design and production managers, frame shop foreperson, art handlers) and outside vendors (output service bureaus, silkscreen installers, wall graphics installers) to design, prepare, and install exhibition graphics (exhibition identity, title walls, wall texts, graphics murals, photo blow-up reproduction, object labels). Manages exhibition budgets for specific projects. Manages and is responsible for quality control for all Special Events invitation and evite projects. Produces complete and final mechanical files for printer. Verifies that files match all printer’s specifications. Reviews blues and match prints, composes match prints, and makes all necessary revisions until final product is delivered, meeting or exceeding all required quality standards. Produces MoMA PS1 design projects, manages daily MoMA PS1–related work routine, design production of exhibition graphics, print collateral materials, and online/digital marketing collateral materials. Reports to Senior Creative Director, Advertising and Graphic Design.
Requirements: Bachelor of fine arts in graphic design and three to five years print and digital design and production experience or equivalent. Excellent design ability with thorough knowledge of exhibition design, print design, digital marketing, and digital publishing. Great organizational skills with an ability to manage multiple tasks. Proactive problem-solving proficiency. Ability to work well under pressure. Adept at finessing outstanding working relationships with a wide variety of personality types. Thorough knowledge of Adobe Creative Suite (CS5.5), InCopy, and Adobe After Effects. Additional knowledge of digital publishing software, Flash, Dreamweaver, HTML, and CSS preferred. Fluent with Microsoft Word, PowerPoint, and Excel.
Senior Group Services Assistant | Visitor Services
Assists with the coordination of all Group Services activities with various departments and staff. Assists Group Services manager in the sales and marketing of group packages. Helps to identify audiences through tour organizers and community and cultural groups. Checks in groups in various locations, greets and serves as liaison with group leaders, and ensures all details regarding visits are handled efficiently. Assists in scheduling lecturers and educators, and occasionally assists with screening, interviewing, and scheduling payments for lecturers. Issues requests for security guards and operational needs for all groups when applicable, and follows up with various departments regarding special arrangements. Assists in training Group Services staff members in departmental tasks, including all aspects of the group visit from initial contact through the Museum visit and departure. Answers Group Services telephone lines for general information and confirmation. Checks messages (voice, e-mail, fax) and follows up accordingly. Makes group visit reservations, inputs information into the computer using Group Services computer software, prints out confirmation letters, and sends all group correspondence. Follows up with group leaders regarding payment information, refunds, late payments, as well as other related issues.
Requirements: Bachelor’s degree or equivalent. Prior office experience and/or customer service experience preferred. Strong sales background, excellent organizational skills, and exceptional verbal and written communication required.
Stock Associate | Retail (MoMA Design Store)
Replenishes stock and storeroom inventories. Receives, checks, and stores stock deliveries. Properly packs and labels store items for customer mail-order shipments. Unloads and loads truck deliveries. Assists in all physical inventories. Reports to Assistant Manager.
Requirements: High school diploma or equivalent. Ability to lift large packages. Shipping and stockroom experience preferred. Ability to work afternoon and weekend hours required.
Visitor Assistant (Regular Staff) | Visitor Services
Creates a highly positive experience for Museum visitors that is conducive to repeat visitation, membership conversion, and positive word of mouth for the Museum. Daily tasks include administering and distributing tickets, providing information about the Museum and its collections and exhibitions, referring and selling memberships, scanning tickets and passes, and maintaining crowds inside and outside of the Museum and by special exhibition galleries. Supports the lobby management team in all operational aspects of serving visitors in the Museum’s various public spaces. Assists with customer service issues and defuses difficult situations.
Requirements: Bachelor’s degree or equivalent, proficiency with computers/Windows, exceptional customer service skills, customer service experience, passion for the visual arts and a positive demeanor and attitude. Previous museum experience and foreign language skills strongly preferred.
Visitor Assistant (Temporary Staff) | Visitor Services
Creates a highly positive experience for Museum visitors that is conducive to repeat visitation, membership conversion, and positive word of mouth for the Museum. Daily tasks include administering and distributing (timed) tickets, providing information about the Museum and its collections and exhibitions, referring and selling memberships, scanning tickets and passes, and maintaining crowds inside and outside of the Museum and by special exhibition galleries. Distributes special exhibition related devices and facilitates interactions with related objects. Supports the lobby management team in all operational aspects of serving visitors in the Museum’s various public spaces. Assists with customer service issues and defuses difficult situations. Temp assignments last from mid-February to early/mid-June.
Requirements: Bachelor’s degree or equivalent, proficiency with computers/Windows, exceptional customer service skills, customer service experience, passion for the visual arts and a positive demeanor and attitude. Previous museum experience and foreign language skills strongly preferred. Experience with and knowledge of musical instruments and theory preferred. Must be fully available to work during weekends, holiday periods, and the entire duration of the temporary assignment.
MoMA Jobs application guidelines
If you would like to submit your resume and cover letter for consideration, please choose one of the following options:
By e-mail: firstname.lastname@example.org (most preferred option)
By fax: (212) 333-1107
By mail: The Museum of Modern Art
The Department of Human Resources
11 West 53 Street
New York, NY 10019
Please be advised that due to the high volume of applicants, we are only able to contact those candidates whose skills and background best fit the needs of the open positions. Thank you for your interest in employment opportunities at The Museum of Modern Art.
The Museum of Modern Art is an equal opportunity employer and considers all candidates for employment regardless of race, color, sex, age, national origin, creed, disability, marital status, sexual orientation or political affiliation.
Current Available Positions at MoMA PS1
MoMA PS1 is one of the oldest and largest non-profit contemporary art institutes in the United States; an exhibition space rather than a collecting museum, it serves as a catalyst and an advocate for new ideas, discourses, and trends in contemporary art.
Works on a variety of projects related to the preparation, coordination, and presentation of exhibitions and public programs, including research, writing, and exhibition development.
REPORTS TO: Curator and Associate Director, Exhibitions and Programs.
REQUIREMENTS: Bachelor’s degree in art history or related field, knowledge of contemporary art, and at least two years of professional experience. Excellent verbal and written communication and computer skills required; foreign language skills (written and verbal) are desirable. Must be a very well organized, detail-oriented team player who is able to multitask.
Please note: international candidates must secure and be in possession of a valid U.S. work visa. In addition to cover letter and résumé, please also submit a writing sample. DEADLINE for applications: January 23, 2014
Director of Visitor Services
This position serves as MoMA PS1’s primary liaison with the public. We are seeking a strong leader with a confident public presence. Specific responsibilities include: oversees long-term Visitor Services departmental policies, projects, and goals. Leads and supports the Visitor Services department of full- and part-time Visitor Services managers, coordinator, and assistant and associate staff. Manages the hiring, training, and evaluation of Visitor Services staff, interns, and volunteers. Oversees all VS personnel-related issues, including staff scheduling, staff assignments, internal communication, conduct, discipline, assessments, and staff training programs. Ensures that all VS staff maintain excellent visitor service standards and adhere to policies, systems, and procedures. Oversees the development and coordination of all job-specific training and ongoing education programs for the VS staff, including incorporating appropriate background material in coordination with curatorial staff. Provides lead project management, budget management, production, and front-of-house planning for Warm Up summer music series in coordination with Warm Up coordinator. Works with the chief operating officer to implement and conduct periodic reviews of all security and emergency procedures. Develops and maintains department and program budgets as directed by COO. Prepares annual admissions projections and statistical reports using relevant budget and admissions data. Assembles and analyzes relevant data and prepares and deliver reports detailing VS activities to the COO and senior staff. Implements and tracks effectiveness of marketing/partner promotions in coordination with the communications director. Oversees cash management for admissions and event ticketing process. Oversees Visitor Services managers in creating and implementing group sales packages and incentives to increase visitation. Manages switchboard and website content in coordination with Communications department and Visitor Services managers. Oversees Visitor Services coordinator in managing internship program and organization and administration of the volunteer program. Provides support in planning and execution of special events at MoMA PS1. Manages and troubleshoots all interior and exterior crowd control activities; ensures all stanchions, crowd control barriers, and signage are properly placed. Collaborates with communications director to develop brochures, public calendars, and other information and promotional materials. Handles visitor concerns, comments, and complaints that cannot be settled at the supervisory level, including managing and responding to patrons’ complaints regarding any ticket or admissions issues. Attends and supports public programs and events.
REPORTS TO: Chief Operating Officer
REQUIREMENTS: Expertise in customer service principles, practices, and procedures; emphasis on arts/culture audiences preferred. Ability to work in a fast-paced environment and handle multiple tasks at once. Demonstrated flexibility in light of shifting demands and priorities. Team player with ability to establish and maintain effective working relationships with staff and members of the public, exercising tact and diplomacy at all times. Ability to take initiative and be solutions-driven. Proven ability to train, supervise, evaluate, and motivate staff and volunteers. Bachelor’s degree and five to seven years experience in a managerial capacity in visitor services–related work. Consistent weekend availability; flexible hours may be necessary during peak seasons and during evenings. Strong computer skills with the ability to master the basic knowledge of Altru ticketing system (both “front-end” and “back-end” features) and all kiosk admissions equipment, including minor troubleshooting. A knowledge of contemporary art is desirable but not required.
Manager, Finance and Administration
The position is responsible for the day-to-day management of finance, benefits, and office/HR administration at MoMA PS1. This includes planning, organizing, and directing a significant portion of MoMA PS1’s administrative support functions and serving as liaison for senior staff to ensure that all areas of responsibility support MoMA PS1’s policies, programs, objectives, and goals. Specific responsibilities include: In conjunction with the director and COO, manages multi-million-dollar operating budget. Helps prepare annual budget for approval by the Trustee Finance Committee and Board of Trustees. Undertakes detailed monthly analysis of financial performance in revenue and expense areas, including building, monitoring, and reconciling exhibition budgets. Updates and manages multiyear financial models to assist in strategic planning. Oversees day-to-day management of human resources and benefits, assisting in employee relations activities and initiatives, biweekly payroll process, new hire paperwork/verification, Health Benefits/COBRA application administration, and 403b/pension reporting and administration. Oversees and directs the activities of the staff accountant, helping as needed with managing A/P and A/R, preparing and posting journal entries, reconciling balance sheet and cash, filing sales tax monthly, and working with outside auditors on the annual audit. Provides leadership for a variety of critical administrative support functions and serves as point of contact for New York City reporting through the Department of Cultural Affairs. Plays a key role on MoMA PS1’s annual summer Warm Up team, including financial strategy, planning, preparation and paperwork, payment tracking, and admission oversight. Generates and supports special projects and strategic decisions. Using a Museum-wide perspective, creates relevant analyses and financial models in support of various special projects. Works proactively to improve the operating and financial performance of the Museum, rethinking existing strategies, processes, or structures when necessary. Supervises Staff Accountant.
REPORTS TO: Chief Operating Officer
REQUIREMENTS: Bachelor’s degree, with a G.P.A over 3.5 preferred, and two to three years of professional experience, ideally in banking, strategy consulting, nonprofit, museum, or other field providing similar experience. Proficiency in Excel, PowerPoint, Word, accounting software (e.g. Peoplesoft), and Google Docs preferred. Ability to carry out error-free analysis. Experience or interest in strategic planning. Strong communication skills and enjoyment of teamwork. Experience with business writing, especially the ability to break down complex concepts (particularly financial) into layman’s terms. Working knowledge of basic accounting rules helpful. Candidates should also have an interest in art and the Museum’s mission.
HOW TO APPLY: Please send your résumé and cover letter to email@example.com and include the position title in the subject line. No phone calls please. For more information about MoMA PS1 please visit MoMAps1.org.
Please be advised that due to the high volume of applicants, we are only able to contact those candidates whose skills and background best fit the needs of the position.
MoMA PS1 is an equal opportunity employer and considers all candidates for employment regardless of race, color, sex, age, national origin, creed, disability, marital status, sexual orientation or political affiliation.