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MoMA

JOBS

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Current Available Positions


Art Director/Senior Art Director | Graphic Design and Advertising
The Department of Graphic Design and Advertising operates as the internal design studio supporting the Museum’s brand and identity, exhibitions, marketing campaigns, advertising, and all other communications across the Museum (MoMAdesignstudio.org). The art director demonstrates a high level of creative talent and conceptual development, with excellent design and typography skills. Responsible for and contributes to creative solutions and stewardship of brand and visual identity across multiple platforms, include MoMA brand, exhibitions, programs, and events; retail, video, and digital; and the Museum’s affiliate, MoMA PS1. Manages and mentors a team of designers and senior designers to smart, considered solutions that meet the needs and goals of individual departments and the Museum as a whole. Projects include marketing campaigns, advertising (print and online), signage, exhibition graphics, and print collateral. Assists associate creative director in managing a team of designers, a copywriter, a production team, and outside vendors. Oversees the budget, daily work routine, and design production of exhibition graphics and print collateral. Meets with various departmental clients to discuss scope, design, budget, and schedule of projects. Presents preliminary designs, comprehensives, and complete layouts and storyboards for review and approval on jobs such as exhibitions, video/animations, invitations, brochures, advertising campaigns, signage, posters, newsletters, and magazines. Initiates brainstorming sessions with design team and clients. Works with internal and external members of exhibition design team (curators, curatorial assistants, director and production managers from Exhibition Design & Production, video producer, exhibition budget administrators, frame shop foreperson, art handlers, output service bureaus, silkscreen installers, wall graphics installers) to design, prepare, and install exhibition graphics, such as exhibition identity, title walls, wall texts, graphics murals, photo blow-up reproduction, video, interactive media, and object labels. Supervises and manages exhibition budgets. Produces complete and final mechanical files for printer. Verifies that files match all printers’ specifications. Reviews proofs and makes all necessary revisions until final product is delivered meeting or exceeding all required quality standards and objectives. Supervises senior designers and freelance designers. Reports to Associate Creative Director, Graphic Design and Advertising. Determination of final title depends on credentials of candidate.

Requirements: BFA or MFA in graphic design or equivalent experience. Six to eight years of design and production experience, including three to four years as a senior designer or art director. Excellent design ability with thorough knowledge of advertising, exhibition design, print production, and video production, with additional experience in storyboarding and concept development for video and animation. Excellent organizational skills and strong managerial expertise. Excellent job management, strategic planning, and interpersonal leadership skills. Proactive problem-solving proficiency. Ability to work well under pressure. Adept at finessing outstanding working relationships with a wide variety of personality types. Team player willing to collaborate with people across all Museum departments. Thorough knowledge of Adobe Creative Suite (CS5.5 and CC) and InCopy. Additional knowledge of Adobe Digital Publishing Suite, After Effects, Apple Final Cut Pro, HTML, and CSS preferred. Proficiency with Microsoft Office.


Assistant Director of Marketing, Direct to Consumer | Retail
Responsibilities cover three main areas, as follows. Acquisition Marketing: Directly manages digital paid-media budget, including paid search and display/retargeting. Manages agency relationships to optimize spend and maximize new customer and member acquisition within acceptable cost-per-acquisition thresholds. Evaluates, tests, and launches new acquisition channels (affiliate marketing, mobile advertising, social media advertising, etc.). Leverages data and creative thinking to drive development of smart acquisition programs such as strategy, creative, promotions, product focus, etc. Oversees development of work that elevates awareness and perception of MoMA Retail in digital channels. Retention Marketing: Oversees all retention marketing programs for MoMA Direct to Consumer Retail, from strategic planning through creative development, deployment, results, analysis, and insights. Oversees e-mail marketing program, including supervision of dedicated e-mail resource and ESP relationship. Plans overall e-mail marketing channel goals, strategies, and tactics in collaboration with appropriate team members. Drives ambitious growth agenda for e-mail marketing to grow e-mail database and e-mail revenue, and to develop increased use of segmentation and triggered programs vs. one-size-fits-all e-mails. Collaborates with MoMA Membership team to maximize engagement and purchases from MoMA members in the direct retail channels. Drives planning and development of direct mail programs under the supervision of the director of Direct to Consumer Retail, including catalogs, postcards, and other formats. Owns management of MoMA Design Store’s presence in social networks. Oversees and coordinates editorial calendar for these channels. Depending on channel, executes posts directly or oversees other team members. Analytics: Oversees marketing strategist resource focused on business analytics and insights. Leads team and outside partners in development of robust analytical and attribution framework to optimize our marketing spend. Sets an ambitious testing and insights agenda. Serves as the champion of these insights and their application internally. Reports to Director, Direct to Consumer Retail.

Requirements: Bachelor’s degree, master’s degree preferred. Self-motivated digital marketing expert with eight years of experience managing complex performance marketing digital programs (client or agency side), or equivalent. Expert knowledge of digital media channels and current trends in paid search, SEO, display/retargeting, and social media. Strong customer-centric mindset. Experience managing e-mail marketing programs a strong plus, as is experience managing direct mail and catalog programs. Creative thinker with strong interpersonal skills. Strategic mind combined with strong tactical/execution and project management skills. Proven analytical, business planning skills a must. Must display constructive skepticism when presented with any data set. Impeccable presentation and communication skills. Working understanding of current digital technologies. Stellar work ethic, sense of ownership, and personal accountability.


Associate Director, Licensing and Partnerships | Retail, Business Development New Business Development: Researches, identifies, and solicits new licensing opportunities for the MoMA Design Store, MoMA Wholesale, MoMA Modern Kids, and/or other MoMA-branded product lines. Creates financial and merchandising models for retail formats such as pop-up shops, shop-in-shops, and/or other sustainable programs. Prepares analyses, presentations, and pitch-kits for potential partnerships. Partners with MoMA’s internal counsel to prepare, negotiate, and complete initial deal terms and new partnership agreements. Responds to and manages all inquiries from outside sources regarding licensing and collaborations. Partner Management: Oversees all licensing partnership relationships. Prepares analyses, presentations, and periodic updates to support business initiatives of current partners. Develops overall recommendations for marketing and merchandising initiatives for partnerships. Manages MoMA’s art-licensing relationships with third-party rights holders, licensees, and distribution partners. Serves as primary liaison on topics including marketing, merchandising, creative, and finance. Partners with creative colleagues to oversee product development from concept to approval for all product development partners. Monitors partner websites, in-store displays, and print materials to ensure marketing and merchandising compliance within the agreement’s terms. Partners with wholesale manager in development of shop-in-shop and pop-up shops as relevant. Partners with legal on all agreement renewals and amendments. Develops revenue goals and department budgets as they relate to new and continuing partnerships. Reports to Director, Stores and Business Development. Supervises Assistant Manager, Business Development.

Requirements: Bachelor’s degree, master’s degree preferred, and five to 10 years previous experience in licensing and retail partnership management or equivalent. Two to three years experience in digital marketing and merchandising a plus. Self-motivated business strategist with proven track record in creating profitable licensing and partnership agreements. Creative thinker with strong interpersonal skills and experience in relationship management. Proven skills in negotiating and resourceful problem solving. Proven analytical and business-planning skills. Strong computer skills, including spreadsheet and presentation applications. Fluency in another language a plus.


Cataloger (One year, grant-funded) | Film
Works with relational databases, cleaning data, and facilitating a conversion from one database to another. Conducts in-depth research on existing collection, reviewing files and collection materials and updating the Museum’s database. Works with curatorial staff in examining and cataloging acquisitions and enters information for Museum archival records, updating when changes occur. Surveys the department’s collection, identifying gaps in information and performing necessary follow-up. Maintains standards for motion picture cataloging. Maintains collection data, records, and files. Reports to The Celeste Bartos Chief Curator of Film and Collections Manager.

Requirements: Bachelor’s degree and prior experience with collections organization and cataloging or equivalent. General knowledge of motion picture film history. Knowledge of relational databases, data entry standards, and data processing. Familiarity with TMS (The Museum System). Highly motivated, results-oriented, analytical, and organized. Accurate typing. Ability to collaborate and balance concurrent short- and long-term projects.


Curatorial Assistant | Painting and Sculpture
Assists the Museum's Associate Director in preparing a major retrospective of Bruce Nauman's work, including conducting research for the exhibition and publication (e.g., compilation of extensive research materials on works in the exhibition, preparation of bibliographic records) and administrative work in the context of curatorial functions. Assists with arranging loans (corresponds with lenders, researches locations of works, etc.); catalogue preparation (e.g., image rights, correspondence with graphic designer, fact-checking); preparation of checklists including compiling and typing; and coordinating and scheduling work to be done, within the Museum and without, in such areas as conservation, photography, public information, matting and framing, construction, lighting, etc. Assists with the preparation and installation of wall labels. Conducts daily inspection of the works on view in the exhibition and assists with necessary follow-up arrangements. Answers inquiries and conducts some gallery tours as necessary for visitors, etc. May also perform some work in relation to care of the collection, and expedites arrangements for custodial, registration, and preparation work as required by the curators for the maintenance of the collection in gallery, study, and storage areas. Conducts daily collection gallery inspections and assists with follow-up arrangements in the event of damage, deterioration, etc. Reports to the Associate Director, and works closely with the other curatorial assistant on the project as well as numerous staff from many departments.

The exhibition is a collaboration between The Museum of Modern Art, New York, and Schaulager, Basel. It is organized by Kathy Halbreich, Associate Director, The Museum of Modern Art; with Heidi Naef, Senior Curator, Schaulager; and Magnus Schaefer, Curatorial Assistant, Department of Painting and Sculpture, The Museum of Modern Art.

REQUIREMENTS: Master’s degree in art history with a particular expertise in/exposure to art from 1960 to the present and excellent understanding of media and performance art. Some prior curatorial experience a plus. Excellent writing, research, and organizational skills. Highly motivated. High level of enthusiasm for working with a curatorial team. Strict attention to detail. Rigorous approach to tasks. Excellent computer skills (Word, Excel, knowledge of Photoshop and database applications a plus). Knowledge of one foreign language preferred.


Department Assistant | Library and Archives
Provides administrative support to the chiefs of MoMA Library and Archives. Works with supervisors on annual budget preparation, processes accounts payable and receivable, and monitors departmental spending. Plans and organizes meetings and events for both departments and constituent groups, including Trustee Committee on Archives, Library, and Research and the Library Council. Tracks dues payment for the Trustee Committee and the Library Council, as well as gifts and grants for specific projects for both departments. Works with Library Council editor on yearly artist's book project. Tracks and records staff attendance on a weekly basis. Oversees maintenance of physical plant, and relations with outside service vendors. Serves as liaison to Information Technology department. Coordinates outgoing Library exchange program. Provides administrative support for archival research functions, including fact checking, drafting letters, logging, pulling materials, and scheduling appointments. Performs administrative support duties. Reports to Chief of Library and Chief of Archives.

Requirements: Bachelor’s degree, with a major or minimum of 16 credits in art history; knowledge of modern art preferred. Minimum of three years relevant administrative experience. Proficiency in Microsoft Word, Excel, Gmail, and other standard office procedures and equipment. Excellent organizational skills. Proficiency with tracking finance and budgets. Excellent verbal and written communication skills. Ability to take direction and work as part of a team. Experience with PeopleSoft preferred.


Lobby Manager | Visitor Services
Works as part of a lobby management team to support all operational aspects of serving visitors in the Museum's various public spaces. Maintains a welcoming environment in the Museum’s lobby at all times by fostering a team of visitor assistants who are extremely professional, approachable, and engaged with the Museum’s mission. Assists with customer service issues, diffuses difficult situations, and discusses service levels with visitors who make inquiries, comments, and suggestions. Coaches visitor assistants in excellent forward-facing practices and ensures that high standards are consistently being met. Makes recommendations regarding lobby and lobby-office operational improvements and suggests methods to streamline procedures to attain greater efficiency. Compiles all aspects of end-of-day revenue reconciliations, including gathering attendance-admissions information from all sources to create the daily report. Acquires and refreshes knowledge of all lobby equipment and ticketing systems, including minor troubleshooting. Prepares the visitor assistants’ schedules for the day and delegates other tasks as needed. Provides general support to fellow lobby managers’ special responsibilities through a variety of tasks including setting schedules, monitoring VA staff attendance, and coordinating lobby signage. Reports to Assistant Director, Visitor Services.

Requirements: Bachelor’s degree and related experience managing staff and coordinating projects. Excellent organizational skills. Outstanding verbal and written communication skills. Proficiency in standard office procedures and equipment. Ability to work weekends (five-day workweek includes weekends).


Network and Security System Administrator | Information Technology
Designs, implements, and monitors network and information security elements within the Museum. Works closely with the senior network engineer on security and networking projects. Maintains border security appliances. Participates in devising overall solutions that meet the needs of the Museum, in collaboration with other members of the infrastructure team (voice/telecommunications, storage, backup, server infrastructure, messaging, directory services, databases). Monitors infrastructure security systems (FW, IPS, SIEM, etc.) to review for intrusion attempts and malicious intent; proposes potential changes to security policies as a result of these reviews. Assists in monitoring and maintaining the network infrastructure. Updates rules and policies on security systems. Serves in an on-call status as needed to respond to outage and breach investigations. Works with senior network engineer on networking projects. Installs, repairs, and maintains telecommunications equipment and systems at all Museum locations. Provides second-level technical support for end-users upon referral from associate/analyst or helpdesk. Maintains records of all maintenance work in WebHelpDesk. Protects the Museum's financial interests through protection of physical assets and ongoing work to defend against internal and external toll fraud attempts. Enforces requirement to log outside contractors and other visitors to restricted locations as required by policy. Assists in the maintenance of telecom closets and data center, and ensures all work areas are in a neat, orderly, and safe condition. Reports to Director of Infrastructure.

Requirements: Bachelor’s degree and three to five years relevant experience in a networking or security environment or equivalent. Experience with Cisco Catalyst (6500, 6880, 4500, 3850), Palo Alto Networks, Tenable Security Center, and Nessus scanner. Experience or understanding of VMWare vSphere product line and working knowledge of IP and TDM telephony platforms (Avaya or Cisco) preferred. CCNA or above and or CISSP or equivalent certifications highly desirable. Able to work independently and as a collaborative team player. Strong written and verbal communication skills. Highly organized. Track record of successfully delivering complex projects on time. Strong background in router and switch configuration and troubleshooting. Experience supporting a DMZ with multiple applications and load-balancers. Experience with Google Docs. Any offer of employment for this position will be contingent on passing a criminal background check. The background check will be performed by an outside vendor in compliance with all applicable federal, state, and city statutes.


Paralegal/Department Manager | General Counsel
Performs legal research. Assists with writing, preparation, and organization of materials for the Board of Trustees and certain board committee meetings. Maintains board-related documents, files, and databases. Drafts memoranda, correspondence, and other documentation and monitors and maintains files pertaining to litigation, copyright, estates, charitable giving, tax-exempt organizations, real estate, insurance, and other matters. Assists with general office management, including the departmental budget. Works closely with curatorial departments and registrar on new art acquisitions, deaccessions from the Museum’s collection, and developing procedures for collection management. Conducts regular background research on artwork in the Museum’s collection. Assists in supervision of department coordinator. Reports to General Counsel, and Secretary to the Board of Trustees.

Requirements: Bachelor’s degree, preferably in business or arts administration. Art history background a plus. Two years relevant experience and/or formal paralegal schooling required. Broad knowledge of office procedures and professional museum practices. Excellent writing, legal research, communication, and organizational skills. High attention to detail, and ability to work independently. Strong diplomacy, accountability, and judgment. Proficiency in MS Office suite.


Product Manager | Retail, Merchandising
Sources and develops products for all business channels (stores, direct response, and wholesale) in the furniture, lighting, tabletop, kitchen, home, and decorative accessories product categories. With input from creative and channel heads, identifies market and sales trends and opportunities for buying and/or development within assigned product categories. Develops seasonal merchandise plans for relevant categories and business channels. Implements merchandising strategies to achieve sales and margin goals. Manages category sales to achieve targeted sales and margin requirements. Works with merchandise group to develop seasonal stories, major features, and Museum-related programs. Prepares and analyzes sales reports and synthesizes findings. Works with marketing team on promotion and advertising efforts. Works with stores and online team on optimal merchandising presentations. Provides product information for marketing and promotion purposes and reviews copy for accuracy. Develops markdown plans. Provides product training to all sales, customer service, warehouse, and outside telemarketing staff. Manages and trains assistant and coordinator. Determines initial min/max levels for new products. Monitors sales in all channels and determines reorder quantities. Works with warehouse on problem shipments and special requests. Identifies markdown issues and develops plans for special promotions. Travels domestically and internationally to source products and vendors. Prepares product style-outs. Works with curators on product oversight. Negotiates pricing, exclusivity, and terms. Develops concepts for new product development, including exhibition-related items, for internal and external distribution needs. Solicits designs/designers for new product development, evaluates design submissions, and negotiates related legal agreements. Researches and sources manufacturing and production vendors. Prepares budgets and projections for all projects to determine economic feasibility. Evaluates prototypes and samples. Develops product packaging. Manages production process. Determines shipping requirements and manages in-bound freight arrangements. Reports to Director of Merchandising.

Requirements: Bachelor’s degree and a minimum of five years relevant experience in retail buying and/or product development and merchandising in relevant classifications or equivalent. Strong analytical and organizational skills. Strong computer skills. Any offer of employment for this position will be contingent on passing a criminal background check. The background check will be performed by an outside vendor in compliance with all applicable federal, state, and city statutes.


Program Coordinator, Junior Associates | Affiliate Programs
Manages the overall administration of The Junior Associates, a group of 450 members. Works directly with the manager and steering committee to plan fundraising strategies and extensive agendas for the group (40–50 events a year). Oversees Junior Associates Steering Committee. Independently creates, produces, and hosts all JA events throughout the year, overseeing all details including invitations, financials, security, and catering. Serves as liaison between Junior Associates, Museum staff, outside organizations, and individuals from the art community at large. Processes membership applications and renewals and oversees general correspondence, including letters of thanks and acknowledgments for gifts. Answers phone and e-mail inquiries from members and prospective members as necessary. Maintains membership database, confidential donor files, JA website, and department records. Oversees JA annual budget. Processes invoices and tracks expenses. Ensures that funds received are directed to the appropriate Museum accounts. Reports to Manager, Affiliate Programs.

Requirements: Bachelor's degree (art history preferred) and two to three years related development or membership experience or equivalent. Experience working with high level donors. Excellent organizational and analytical skills, with strong attention to detail and an ability to effectively deal with large groups of people. Strong written and verbal communication skills. Ability to produce under deadline and work effectively with a diverse group. Proficient in Microsoft Office and databases, office procedures, and equipment. Facility with numbers to work with budgets and financial data. Available to work some evenings and weekends.


Visitor Assistant | Membership and Visitor Services
Creates a highly positive experience for visitors that is conducive to repeat visitation, membership conversion, and positive word of mouth for the Museum. Daily tasks include administering and distributing timed tickets, providing information about the Museum and its collection and exhibitions, referring and selling memberships, scanning tickets and passes, and maintaining crowds inside and outside of the Museum and by special exhibition galleries. Supports the lobby management team in all operational aspects of serving visitors in the Museum’s various public spaces. Assists with customer service issues, diffuses difficult situations, and discusses service levels with visitors who make inquiries, comments, and suggestions. Reports to Lobby Managers.

Requirements: Bachelor's degree or equivalent, proficiency with computers/Windows, exceptional customer service skills, customer service experience, and passion for the visual arts. Previous museum experience and foreign language skills strongly preferred. Must be fully available to work during weekends and holidays.


MoMA Jobs application guidelines

If you would like to submit your resume and cover letter for consideration, please choose one of the following options:

By e-mail: jobs@moma.org (most preferred option)
By fax: (212) 333-1107
By mail: The Museum of Modern Art
The Department of Human Resources
11 West 53 Street
New York, NY 10019

Please be advised that due to the high volume of applicants, we are only able to contact those candidates whose skills and background best fit the needs of the open positions. Thank you for your interest in employment opportunities at The Museum of Modern Art.


The Museum of Modern Art is an equal opportunity employer and considers all candidates for employment regardless of race, color, sex, age, national origin, creed, disability, marital status, sexual orientation or political affiliation.