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MoMA

JOBS

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Current Available Positions


Assistant to Chief Curator | Media and Performance Art
Facilitates chief curator’s e-mail and written correspondence, especially that which relates to the collection, acquisitions, and exhibition production. Answers chief curator’s telephone calls and covers for others as needed. Drafts answers for routine correspondence and inquiries. Performs general administrative duties, which includes the organization and maintenance of all chief curator files and calendar. Opens and routes incoming mail, faxes, and e-mail. Serves as front person and liaison for all of chief curator’s contacts, including trustees, artists, scholars, dealers, and art world professionals. Makes all travel and logistical arrangements; prepares travel and entertainment expense reports in accordance with MoMA policies. Maintains general organization of chief curator’s office. Completes project and administrative assignments as directed. Assists and takes direction from department manager and curatorial staff as required. Reports to Chief Curator, Media and Performance Art.

Requirements: Bachelor’s degree, preferably in art history, and five or more years experience in relevant administrative positions or equivalent. Exposure to media and performance art and artists preferred. Superior judgment, professional initiative, and strong verbal communication capabilities. Excellent organizational and multitasking skills. Good computer skills, including Word, Excel, and PowerPoint. Art history and research background is desirable. Proficiency with one or more foreign languages highly desirable.


Associate Director, Applications | Information Technology
Oversees all customer-facing and back-end technology applications that support the Museum, including transactional systems that support retail business, Membership and Development, and admissions. Provides significant input to, and implements, a multiyear strategic vision for the Museum’s applications architecture, with a forward-thinking approach to the use of technology in the Museum. Implements secure, PCI compliant, redundant, high-performing, and scalable systems to support retail business, Membership and Development, and admissions, including all point-of-sale (POS) applications, e-commerce platforms, salesforce.com CRM solutions, and mobile e-commerce. Works closely with different departments within the Museum to understand their technology needs. Researches emerging technologies and prototype solutions for applicability to the Museum. Provides and implements software development standards. Adheres to industry best practices for software development, quality assurance testing, and performance testing standards. Implements and supports hybrid cloud and on-premise technology solutions. Implements robust and secure data integration middleware layers for on-premise solutions and between cloud and on-premise solutions. Implements APIs and supports an SOA integration layer used by the Museum’s applications. Works with business teams to define scope and prioritization of all software releases. Builds project plans. Manages an FTE staff of about six and an offshore team of about 25 developers and QA engineers. Manages external consulting teams that periodically work with the Museum (Appirio, Control Group). Builds relationships with other senior IT staff at other museums and cultural institutions. Manages a six-figure capital and operating budget. Provides 24/7 production support for key Museum applications (e.g., e-commerce). Reports to Director, Technology.

Requirements: Solid engineering education, such as a BA/BS in computer science or higher, and at least seven years of industry experience building large-scale, high-traffic applications solutions in the areas of e-commerce, retail, CRM, and ticketing, or equivalent combination. Versatility to build high-level applications architecture vision and to work on tactical day-to-day issues. OOTB product knowledge of key products used by the Museum (i.e., IBM WebSphere Commerce, Salesforce, IBM MQ Series, IBM Cast Iron Middleware, Google analytics, solr search engine). Experience building data API integration layers (JSON REST API services) to be used between applications for data exchange. Familiar with both traditional SDLC and agile development processes. Strong written and oral communication skills to interact effectively with senior leaders of the Museum. Comfortable designing within objected oriented technology frameworks such as j2ee and force.com. Comfortable building complex database queries and reports to analyze business data. Strong team player. Experience managing staff, offshore teams, and external consultants. Experience writing requirements documents, performing software design and code reviews, performing test plan reviews, building project plans, staffing projects, and managing project budgets.

Any offer of employment for this position will be contingent on passing a criminal background check. The background check will be performed by an outside vendor in compliance with all applicable federal, state, and city statutes.


Development Associate, Foundation Relations l Exhibition and Program Funding
Provides general support to the Manager of Foundation Relations and Assistant Director of Exhibition and Program Funding. Conducts written and verbal communications. Processes grant contributions and maintains current and accurate records associated with grants. Manages databases of grant-related information and invitation lists for events. Assists in coordinating, proofreading, editing, and expediting grant proposals and narrative and financial reports to funders. Works in liaison with other Museum staff including conservation, curatorial, finance, accounting, International Program, Library, and Archives to coordinate information. Conducts selected research and identifies key information on prospective funders. Provides assistance for special projects as needed. Reports to Manager of Foundation Relations.

Requirements: Bachelor’s degree or equivalent and two or more cumulative years in progressively responsible positions in fundraising. Excellent proofreading, writing, and analytical skills. Strong organizational skills with close attention to detail. Ability to work independently, handle many projects simultaneously, set priorities, follow through, and meet deadlines. Database experience a plus. Excellent interpersonal skills, both in-person and over the telephone.


Digital Marketing and Analytics Manager | Retail
Uses analytics to help drive revenue producing business units at MoMA with a primary and core focus on the momastore.org retail business. Supports analytics for the Museum’s Department of Marketing. Develops hypotheses and produces actionable key insights. Supports digital marketing and e-commerce efforts and works closely cross-functionally with the E-commerce, Creative, Merchandising, and Finance teams. Analytics: Oversees analytics and insights for the digital marketing team: develops, maintains, and shares a weekly dashboard tracking performance and sharing insights with the MoMA Retail Direct to Consumer team; identifies business opportunities and risks and works with business partners to develop tactics to address and make optimization decisions; reports and shares insights on marketing campaign performance (online and offline), with an eye to understanding return on investment; maintains, supports, and optimizes existing Museum marketing social media and e-mail dashboards; and builds new dashboards as needed in collaboration with Marketing team while providing actionable insights. Direct Marketing: Supports efforts within the MoMA Retail digital marketing channels, including natural search, paid search, e-mail, catalog, social, display, and retargeting; manages MoMA Retail e-mail channel including segmentation, triggered programs, campaigns, reporting, and solutions to increase customer engagement and e-mail revenue; supports external agency relationships for key channels including paid and organic search, display, remarketing, social media, and catalog; and helps develop and support MoMA Retail direct marketing campaigns in an effort to drive traffic and revenue for all digital acquisition channels. Testing and Optimization: Works on the creation and implementation of an onsite testing plan; leads reporting within the Retail group and throughout the organization to ensure that learnings are as impactful as possible. Tracking and Tagging: Ensures all Google Analytics tracking is implemented properly, suggests ways to improve; sets up deeper reporting on critical topics like traffic sources, purchase funnel tracking, and user pathing on-site. Reports to Assistant Director of Marketing for Direct to Consumer Retail (MoMA Retail Marketing) with dotted line reporting to the Director of Digital Initiatives, External Affairs (Museum Marketing).

Requirements: Strong interest in and understanding of MoMA and MoMA Retail. Bachelor’s degree and a minimum four years experience developing insights from multichannel marketing and sales data. Ability to communicate and collaborate with a wide range of positions and functions, from executives to developers. Inquisitive and curious mindset. Familiarity with Google Analytics tagging and implementation and intimate reporting knowledge. Passion for generating insights out of complex data and adept in data crunching in spreadsheets as well as database tools. Proven record of driving value in a data-rich environment. Experience with testing, optimization, and best practices. HTML troubleshooting ability.


Guest Assistant (part-time) | Film Desk
Creates a highly positive experience for Museum guests that is conducive to repeat visitation, membership conversion, and positive word of mouth for the Museum. Sells daily and advance Museum admission, film, and program tickets, memberships, and member guest passes. Processes credit cards and coupons, rings up cash, and issues change. Generates proactive sales efforts throughout the Museum. Proactively and warmly welcomes guests, responds to questions, and offers guidance. Validates admission at points of entry to galleries. Ensures smooth flow of visitors by proactively guiding visitors to various queues and spaces. Resolves general complaints from guests and members on site. Stays abreast of current and upcoming exhibitions, films, educational programs, and marketing campaigns. Helps maintain inventory of printed information and marketing materials, and ensures signage is properly placed. Drafts routine correspondence in response to incoming mail and e-mail from members and visitors. Updates membership database and assists with member events and RSVPs as needed. Reports to Lobby Manager, Film and Programs.

Requirements:Bachelor's degree or equivalent. Proficiency with computers/Windows. Exceptional customer service skills, customer service experience, and passion for the visual arts. Previous museum experience and foreign language skills strongly preferred. Must be available to work weekends and holiday periods. Must be able to work hours from mid-afternoon into evening.


Marketing and Communications Manager | Retail
Oversees all offline marketing, from public relations to events, to ultimately drive traffic and sales to the MoMA Store channels. Manages internal coordination among Retail’s business channels to execute campaigns and product launches. Works with the Museum’s Marketing and Communications departments to ensure efforts are aligned. Oversees public relations strategy for MoMA Retail and product launches by liaising with internal stakeholders and PR agency. Serves as the day-to-day contact for the PR agency, assisting with requests for product launch updates, interviews, samples, photos, etc. Executes large-scale press preview events twice a year to debut 200+ new products to over 100 editors each season. Writes press materials as needed. Provides outreach to bloggers and journalists. Leads offline marketing strategy, focusing on the three MoMA Stores in New York. Develops strategy for and executes events for Retail business and individual stores, including partnering with vendors for monthly store events and executing large-scale events for major product launches and campaigns. Has complete responsibility for all aspects of event planning, from event layout to managing RSVPs. Develops strategy and creative execution for print and out-of-home advertisements, working with an external media buying agency. Coordinates creative requests for printed marketing materials, including direct mail postcards, coupons, store signage, Museum signage, event invitations, and more. Sets up promotions for stores and initiatives from other Museum departments as requested. Creates and communicates the daily marketing calendar of offline and online marketing updates, and briefs all Retail staff and other stakeholders on a weekly basis. Leads seasonal planning meetings to ensure all Retail channels are aligned on product updates and promotional plans. Manages offline marketing budget and processes invoices. Reports to Director of Retail Business Development and Stores.

Requirements: Bachelor’s degree and minimum five years relevant experience in a fast-paced retail marketing environment or equivalent. Experience with cultural organizations and design preferred. Experience in developing PR and communications strategies for overall brand and products, and working with editors, whether on the client or agency side. Event planning experience, on-site and off-site. Excellent written and verbal communication skills. Familiarity with social media marketing. Excellent organizational skills, attention to detail, and ability to work on multiple projects simultaneously. Ability to liaise with multiple stakeholders to efficiently route projects for feedback and approval.


Network and Security System Administrator | Information Technology
Designs, implements, and monitors network and information security elements within the Museum. Works closely with the senior network engineer on security and networking projects. Maintains border security appliances. Participates in devising overall solutions that meet the needs of the Museum, in collaboration with other members of the infrastructure team (voice/telecommunications, storage, backup, server infrastructure, messaging, directory services, databases). Monitors infrastructure security systems (FW, IPS, SIEM, etc.) to review for intrusion attempts and malicious intent; proposes potential changes to security policies as a result of these reviews. Assists in monitoring and maintaining the network infrastructure. Updates rules and policies on security systems. Serves in an on-call status as needed to respond to outage and breach investigations. Works with senior network engineer on networking projects. Installs, repairs, and maintains telecommunications equipment and systems at all Museum locations. Provides second-level technical support for end-users upon referral from associate/analyst or helpdesk. Maintains records of all maintenance work in WebHelpDesk. Protects the Museum's financial interests through protection of physical assets and ongoing work to defend against internal and external toll fraud attempts. Enforces requirement to log outside contractors and other visitors to restricted locations as required by policy. Assists in the maintenance of telecom closets and data center, and ensures all work areas are in a neat, orderly, and safe condition. Reports to Director of Infrastructure.

Requirements: Bachelor’s degree and three to five years relevant experience in a networking or security environment or equivalent. Experience with Cisco Catalyst (6500, 6880, 4500, 3850), Palo Alto Networks, Tenable Security Center, and Nessus scanner. Experience or understanding of VMWare vSphere product line and working knowledge of IP and TDM telephony platforms (Avaya or Cisco) preferred. CCNA or above and or CISSP or equivalent certifications highly desirable. Able to work independently and as a collaborative team player. Strong written and verbal communication skills. Highly organized. Track record of successfully delivering complex projects on time. Strong background in router and switch configuration and troubleshooting. Experience supporting a DMZ with multiple applications and load-balancers. Experience with Google Docs.

Any offer of employment for this position will be contingent on passing a criminal background check. The background check will be performed by an outside vendor in compliance with all applicable federal, state, and city statutes.


Security Officer | Security (multiple openings)
Interacts with visitors in a positive and welcoming manner, including providing directions and information related to the Museum collection, public programs, and events. Communicates Museum policies regarding the safety of the collection and ensures staff and visitors adhere to established protocols to safeguard the collection from damage. Conducts opening and closing procedures, including inspection of assigned galleries and surrounding areas to guarantee there are no safety issues or concerns prior to opening the Museum to the public. Performs patrols of assigned area of responsibility and reports issues and/or safety concerns to the supervisor. Completes daily log and other security reports as required. Reports and responds to emergency incidents (e.g. medical emergencies, natural disasters, etc.). Performs any other duties reasonably related to the functions described above, including exterior facility patrols, escorting contractors/vendors, etc. Reports to Security Managers and Security Supervisors.

Requirements: High school diploma or equivalent (some college coursework preferred). New York State Guard certificate. CPR/AED/FSD and/or Fire Guard certification preferred, but training will be provided. A minimum of one year security or customer service-related experience. Prior museum/art-related experience a plus, but not required. Fluency in foreign languages preferred. Excellent verbal and written communication skills, along with strong organizational and planning skills. Ability to provide excellent customer service and maintain professional demeanor in a challenging and dynamic environment. Detail-oriented, with the capability to work under minimal supervision. Ability to walk/stand for extended periods of time. Ability to climb stairs and stoop/kneel in order to perform security duties. Ability to work weekends (five day workweek includes weekend days). If hired, individual must successfully complete a security threat assessment through the Department of Homeland Security.


Senior Graphic Designer | Graphic Design and Advertising
Works on numerous design projects, including presentations and print collateral, advertising (print and online), brand identity development, signage, and exhibition graphics. Designs and produces exhibition graphics and print design collateral materials. Designs and produces online/digital marketing campaigns and collateral materials. Meets with various departmental clients to discuss scope, design, budget, and schedule of projects. Presents preliminary designs, comprehensives, and complete layouts for review and approval for jobs such as exhibitions, invitations, brochures, newsletters, advertisements, signage, posters, magazines, evites, E-News, and online marketing campaigns. Works with internal and external members of exhibition design team (curators, curatorial assistants, director of Exhibition Design and Production, Exhibition Design and Production managers, Frame Shop foreperson, art handlers, Output Service Bureaus, silkscreen installers, wall graphics installers) to design, prepare, and install exhibition graphics, such as exhibition identity, title walls, wall texts, graphics murals, photo blow-up reproduction, and object labels. Manages exhibition budgets for specific projects. Manages and provides quality control of all Special Events invitation and evite projects. Produces complete and final mechanical files for printer; verifies that files match all printer’s specifications; review blues and match prints, composes match prints, and makes all necessary revisions until final product is delivered, meeting or exceeding all required quality standards and objectives. Produces MoMA PS1 design projects, manages daily MoMA PS1–related work routine, and designs production of exhibition graphics, print collateral materials, and online/digital marketing collateral materials. Reports to Associate Creative Director, Graphic Design and Advertising.

Requirements: Bachelor of fine arts in graphic design and three to five years print and digital design and production experience or equivalent. Excellent design ability with thorough knowledge of exhibition design, print design, digital marketing, and digital publishing. Great organizational skills. Outstanding ability to manage multiple tasks. Excellent job-management skills. Proactive problem-solving proficiency. Works well under pressure. Adept at finessing outstanding working relationships with a wide variety of personality types. Thorough knowledge of Adobe Creative Suite (CS5.5) and Creative Cloud, InCopy, and Adobe After Effects. Additional knowledge of digital publishing software, Flash, Dreamweaver, HTML, and CSS preferred. Fluent with Microsoft Office Suite (Word, PowerPoint, Excel).


Senior Manager, Infrastructure | Information Technology
Sets direction and strategy and oversees deployment for infrastructure solutions that meet the needs of the different curatorial departments. Creates strategic plans for all aspects of infrastructure solutions. Coordinates and ensures smooth day-to-day operations by the team that handles the systems including but not limited to the data centers; compute and storage farms; all LAN, WAN, WLAN, voice and cellular networks; e-mail system; authentication and identity systems; all elements of cybersecurity; file servers; backup and restore methods; and database solutions supporting the institution. Works closely with other IT groups on projects and integration with their systems for an overall cohesive and integrated solution. Creates and fosters relationships with non-IT departments, and translates department requirements into technology solutions. Develops, recommends, and manages the budget for all infrastructure systems. Provides leadership, guidance, and personal development to the team. Ensures security best practices are implemented and periodically reviewed for overall security of the systems and to ensure compliance with the needs of the Museum (i.e., network firewalls, SIEMs, IPS/IDS solutions, VPN and multi-factor authentication systems). Prepares and keeps current documentation on all components of the group. Ensures overall performance and availability of the network and related systems. Participates in disaster recovery and business continuity plans with other IT groups, audit, and curatorial departments. Manages a team of engineers and administrators. Reports to Director of Technology.

Requirements: Bachelor’s degree, preferably in computer science or information science and at least seven to 10 years related experience working on and or managing complex infrastructure projects or equivalent. Broad understanding of infrastructure technologies, architectures, implementation, and maintenance. General understanding of PCI-DSS requirements and how they relate to the infrastructure components. Experience with security issues, crisis management, and business continuity. Knowledge of existing and evolving technologies and how to relate them to the mission of the Museum. Hands-on experience and/or understanding of key technologies of the group: data centers; compute and storage farms; LAN, WAN, WLAN; voice and cellular networks; e-mail systems; authentication and identity systems; all elements of cybersecurity; file servers; backup and restore methods; and database solutions. Ability to go from hands-on assisting and leading to presenting overall solutions and business value to the CTO and other C-level peers. Able to handle complex budgets and multiple concurrent project schedules. Excellent written and verbal communication skills. Strong interpersonal skills and the ability to develop productive working relationships. Ability to make clear decisions in stressful situations. Ability to create clear project presentations showing the project business value and justification. Strong project management skills. Experience writing bid proposals, evaluating vendor responses, and selecting a solution.

Any offer of employment for this position will be contingent on passing a criminal background check. The background check will be performed by an outside vendor in compliance with all applicable federal, state, and city statutes.


MoMA Jobs application guidelines

If you would like to submit your resume and cover letter for consideration, please choose one of the following options:

By e-mail: jobs@moma.org (most preferred option)
By fax: (212) 333-1107
By mail: The Museum of Modern Art
The Department of Human Resources
11 West 53 Street
New York, NY 10019

If submitting by email, please send us your resume and cover letter as one document in a PDF format.

Please be advised that due to the high volume of applicants, we are only able to contact those candidates whose skills and background best fit the needs of the open positions. Thank you for your interest in employment opportunities at The Museum of Modern Art.


The Museum of Modern Art is an equal opportunity employer and considers all candidates for employment regardless of race, color, sex, age, national origin, creed, disability, marital status, sexual orientation or political affiliation.