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MoMA

JOBS

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Current Available Positions


Assistant Creative Director | Retail
This position oversees visual, graphic, and digital design and imagery for all of MoMA's retail activities. Specific responsibilities are listed below. Strategy/Planning/Budget/Management: Works with merchandising team to understand upcoming product assortment and develop visual concepts for upcoming seasons. Develops visual strategy for online, stores, and media that accentuates MoMA Design Store's key value to consumers, and the innovative products it carries. Creates the Annual Visuals Installations Plan for the stores (along with visual manager) and shepherds through the approval. Creates e-mail/Web/digital media visual plan to drive users to and convert users on site. Develops and oversees the visual and digital design budgets for the Retail division. Syncs with Museum design team to align brand visual standards and collaborates on projects that span the two groups. Visual: Directs the overall creative/brand from store visual merchandising to packaging product development and advertising. Oversees the development, design, and production of visual store presentations, fixtures, and signs. Directs the visual presentation of the wholesale trade show booth and catalog and approves the visual designs of the MoMA Store in Tokyo. Graphic and Digital Design: Designs and/or directs the development of graphic design materials, including ads, special signage, posters, brochures and Retail collateral, and merchandising projects. Oversees the visual/graphic development and production of MoMA retail catalogs. Works with product developers and buyers to meet their product development needs (i.e., packaging and research and development). Directs the design and development of exhibition-related products. Supervises and/or designs in-store packaging (i.e., wrap and shopping bags). Oversees the digital design of the MoMA Stores' websites in New York, Japan, and Korea. Additional Responsibilities: Leads the Visuals Touch Base meetings with the assistant visual managers of each store on a bi-weekly basis. Supervises the maintenance workload for each store. Oversees the digital design manager, visual design manager, image production manager, and the print production manager, as well as third-party vendors as needed. Reports to Director of Marketing, MoMA Retail, with dotted-line report to Senior Creative Director, Graphic Design and Advertising.

Requirements: BFA in graphic design/communication arts/visual presentation and exhibition design preferred. Interests or minors in photography, architecture, or interior design a plus. A minimum of eight years demonstrated experience developing compelling visual concepts that touch retail consumers. Direct experience as a partner in developing and shaping brand strategy. Proven excellence in graphic print, online, in-store and outdoor, and packaging. Proficiency in interior design or merchandising a strong plus. Proven management of a small creative department. Expert knowledge of Adobe lnDesign, Illustrator, Photoshop, and Microsoft Office applications. Good sense of style and color.


Assistant Supervisor, Control Room | Security
Manages access, via Security Access System, to all areas in multiple buildings. Communicates response to emergency situations with internal and external responders. Supervises, deploys, dispatches, and trains security officers. Monitors security and fire system devices and equipment via fire command center. Reports malfunctioning devices to control room supervisor or manager of Technical Systems and Operations. Tracks and distributes equipment to security personnel. Notes all daily activity and equipment distribution in the daily control room log. Tracks and communicates personnel call-offs to gallery supervisors. Frequently interacts with security supervisors and managers, plus internal/external contacts (e.g. Special Events department). Communicates closely with on-duty security supervisors and managers regarding situational awareness of building operations and issues. Communicates clear and concise information via radio, telephone, and e-mail. Collaborates with on-site fire safety director and the fire command center regarding fire system status and pending issues. Ensures required communication and documentation are complete as it relates to daily operations/audits. Maintains the safety and security of confidential information and data. Participates in writing incident reports and documents control room and fire command center procedures. Provides first-level troubleshooting of security system and hardware issues. Reports security system and technical issues to manager of Technical Systems and Operations, or control room supervisor on duty. Resolves minor problems or issues and provides suggestions for improvement.

Requirements: At least two years experience of control/command room and technical/security system support. At least three to five years experience in the security or law enforcement field. At least one year of report-writing experience. Experience in cultural, educational, or large public-access locations preferred. Demonstrated knowledge of security practices, including emergency response. Experience in utilizing various software applications, including MS Word and Excel and Google search engine. Basic first aid/CPR knowledge and AED certification. Fire Safety Director certification or ability to complete certification. Applied knowledge of fire-life-safety systems, security access and intrusion systems, CCTV, and other related security devices. If hired, individual must successfully complete a security threat assessment through the Department of Homeland Security. This position is for the early morning shift (11:00 p.m.–7:00 a.m.) at both Manhattan and Queens locations.


Associate Director | Security
Reporting to the director of Security, the position assists in providing leadership and direct management of approximately 130 security staff, including 15 security supervisors and 124 officers. Applies coaching, staff development, strategic planning, and emergency response experience to enhance overall departmental effectiveness, team morale, and professionalism within a multicultural museum environment. Provides overall leadership to floor supervisors. Coaches, mentors, and provides consistent performance feedback and cross-training opportunities. Manages new hire selection and training. Oversees security officer training, including customer service, state-mandated training, fire guard, and other operational training as required. Takes appropriate corrective action to improve performance. Fosters good employee and union relationships through positive initiatives, constant performance reviews, and recognition of good work. Works collaboratively with a diverse and multicultural community. Oversees and manages scheduling systems and processes for all security personnel, including daily deployment sheets, overtime allocation, and management. Ensures that policies and procedures are communicated and consistently applied. Coordinates and collaborates with Building Operations, Exhibitions, Visitor Services, Membership, and all other Museum departments. Maintains open lines of communication with all direct reports and other department heads to ensure good day–to-day situational awareness and effectiveness. Coordinates emergency preparedness and training, in collaboration with the director of Security. Assists in training security staff on incident command structure and related response protocols. Assumes role of incident commander in absence of director of Security. Forecasts budget, specifically in the areas of standard and overtime staffing needs. Develops strategic staffing plan based on exhibitions, public programs, and other events as identified. Manages contract staff, including contract negotiations. Participates in work groups/task force teams, as assigned, to address concerns or implement new processes. Oversees departmental and emergency response in the absence of the director of Security. Reports to Director, Security.

Requirements: Bachelor’s degree and eight to 10 years experience in security operations within a private or cultural institution. Certifications in CPP, EAP, and FSD preferred. Advanced knowledge and working experience with people management and security technical systems. Familiar with collective bargaining unit and contract, including grievance and conflict resolution processes. Demonstrated success in team building and collaboration across departments. Excellent interpersonal skills, both verbal and nonverbal, including the ability to provide leadership and facilitate team meetings. Ability to exercise strong judgment and decision-making in day-to-day operational issues. Knowledge and practice in developing and implementing security and emergency response training. Experience responding to unforeseen emergencies, identifying future risks, and providing counter strategies. Exceptional communication skills. Ability to effectively prepare reports and make recommendations based on analysis and assessment.


Associate Educator, Interpretation and Research | Education
Works with the director of Interpretation and Research and curators on the interpretive planning process for MoMA’s collection and approximately 30 special exhibitions annually, with the goal of ensuring that content is accessible to non-art-specialist audiences. Works collaboratively to develop engaging, innovative, and accessible interpretive resources and experiences (both analog and digital), including interpretive texts; audio tours for adults, kids, and visitors with visual impairments; mobile interpretive content and strategy; games and play-based learning resources; participatory learning spaces in the galleries; content for the MoMA website; and other digital learning platforms and initiatives. Helps support visitor research initiatives and qualitative evaluations of educational programs and interpretive resources. Works with Digital Media to make interpretive resources available on MoMA.org, MoMA Audio+, MoMA App, MoMA Learning, and other digital platforms. Works with Digital Media, Marketing, and Graphic Design to promote interpretive resources with printed matter, signage, and online content. Reports to Director, Interpretation and Research.

Requirements: Master’s degree in art history, museum studies, museum education, or related field. Minimum of three to five years experience working in a museum setting. In-depth knowledge of modern and contemporary art. Strong writing skills and the ability to write for different audiences and platforms. Demonstrated knowledge of current museum education, interpretation, and visitor research, and evaluation practices and theory. Familiarity with media production. Experience with mobile and Web technologies and game development will distinguish applications. Demonstrated experience and willingness to innovate and experiment with new modes of visitor engagement with modern and contemporary art, both in the Museum and on an increasing number of digital platforms.


Curatorial Assistant | Drawings and Prints
Assists the department’s senior curatorial staff in all areas of their responsibilities, such as research for exhibitions and publications, and administrative work in the context of curatorial functions, including acquisitions, collections records, bibliographic and biographical records and files, departmental committee meetings, loans, and general curatorial inquiries. Performs work in relation to care of the collection and expedites arrangements for custodial, registration, and preparation work as required by the curators in the maintenance of the collection in gallery, study, and storage areas. Conducts daily collection gallery inspections and assists with follow-up arrangements in the event of damage, deterioration, etc. Performs the duties of exhibitions assistant, including conducting research on subjects such as artists, periods, styles, etc., on specific works, on locations of works, on photograph sources, etc. Assists with arranging loans; catalogue preparation; preparation of checklists including compiling and typing; and coordinating and scheduling of work to be done, within the Museum and without, in such areas as conservation, photography, public information, matting and framing, construction, lighting, etc. Assists with the preparation and installation of wall labels. Conducts daily inspection of the works on view in temporary exhibitions and assists with necessary follow-up arrangements. Answers inquiries and conducts some gallery tours as necessary for visitors, etc. Researches and catalogs the Museum collection under senior staff supervision and answers related inquiries from the public and scholars. Reports to senior curatorial titles.

Requirements: Master’s degree in art history strongly preferred, with a particular expertise in/exposure to art from 1880 to 1950. Some prior curatorial experience is a plus. Superior research and writing skills. Fluency in French (reading, writing, speaking). Strong organizational skills and attention to detail. Proficiency with MS Word, Excel, and other standard office procedures and equipment.


Collection Specialist | Media and Performance Art
Maintains standards for cataloging time-based art in accordance with the Collection Manual and Museum standards. Performs work in relation to care of the collection and arranges for custodial, registration, and preparation work as required in the maintenance of the collection in gallery and storage areas. Coordinates and schedules collection work to be done internally and externally in such areas as conservation, imaging, matting and framing, construction, lighting, etc. Coordinates requests for images and matters of image reproduction rights for works in the collection. Coordinates interdepartmental and outgoing loan program. Provides assistance with research for acquisitions, exhibitions, and publications. Assists with collection displays in the Museum’s galleries and public spaces. Updates collection records (physical object files, artist questionnaires, artists' interviews, online collection database) with pertinent information and status changes. Maintains and updates locations in CEMS in concert with Registrar and Media Conservation departments. Maintains and updates records in the Digital Asset Management system and online holdings on MoMA.org. Assists department manager in the Registrar’s office and General Counsel with preparation and gathering of information for meetings of the Committee on Media and Performance Art and the Board of Trustees. Conducts daily collection gallery inspections and assists with follow-up arrangements in the event of damage, AV issues, etc. Reports to chief curator and other senior curatorial titles as assigned.

Requirements: Bachelor’s degree in art history (Master's degree preferred), and two or more years related experience in an art world setting. Familiarity with area of departmental interest and with modern and contemporary art is essential. Strong interest in media and performance art, with expertise in cataloging and archiving, media conservation, and developments in the digital field required. Strong writing, research, and organizational skills are essential. Strong attention to detail. Working knowledge of MS Word, Excel, and other standard office procedures and equipment.


Curatorial Assistant | Painting and Sculpture
Assists department’s senior curators with in all areas of their responsibilities, such as research for exhibitions and publications, loans, acquisitions, collections records, bibliographic and biographical records and files, and general curatorial inquiries. Researches and catalogs the Museum collection and archives as they relate to installation and exhibition matters and answers related inquiries. Assists in research and preparation for potential acquisitions for the collection, including biographical and bibliographical research; maintains files; and communicates with dealers, galleries, collectors, and artists, as necessary. Assists in the maintenance of the collection and loans, and expedites arrangements for custodial, registration, conservation, and preparation work as required in the gallery, study, and storage areas. Assists senior curators with all aspects of exhibition research, planning, organization, and realization. Writes, edits, and assists in the production of Museum publications and exhibition-related materials, including wall texts and extended object labels. Performs exhibition support functions, including bibliographic and checklist research, loan correspondence, publication research and production, website development, and public program planning. Functions as a liaison with outside persons and organizations, and with other departments within the Museum. Conducts daily collection gallery inspections and daily inspection of works on view in temporary exhibitions, and assists with follow-up arrangements in the event of damage, deterioration, etc. Answers inquiries and conducts some gallery tours as necessary for visitors, etc. Reports to senior curatorial titles.

Requirements: Master’s degree in art history. Expertise in early-to-mid-century modern as well as contemporary art history, with a focus on work by black artists practicing in U.S. and international frameworks. Superior research and writing skills essential. Strong knowledge of French desired. Strong organizational skills and attention to detail. Working knowledge of MS Word, Excel, and PowerPoint and other standard office procedures and skills.


Developer | Digital Media
Works on a team of five developers to build and maintain all of the Museum’s public-facing digital properties, including MoMA.org, lobby screens, and MoMA’s iOS app. Works closely with designers to develop creative user experiences, Web interfaces via HTML, CSS, and JavaScript, and maintains Web applications. May also work on interactive HTML5 graphics for rich and responsive online experiences. Reports to Director, Digital Media.

Requirements: Bachelor’s degree and a minimum of one year of Ruby on Rails experience and an interest in continuing to grow and experiment. Experience and interest in agile development, pair programming, and TDD is a plus. Proficiency in Rails 4, RSpec, Capybara, Chef, Ubuntu, Postgresql, HAML, SASS, and Objective-C.


Manager | Affiliate Programs
Works with director of Special Events and Affiliate Programs to manage and cultivate MoMA’s development affiliate groups: The Contemporary Arts Council, The Friends of Education, and The Junior Associates. Manages overall administration of The Contemporary Arts Council. Supervises the staff and administration of The Junior Associates and The Friends of Education. Oversees planning of agendas for the affiliate groups, and group travel itineraries to foreign and domestic destinations. Creates and produces several events a year; prepares invitations and announcements to members as necessary. Raises funds from members for council, membership, and committee dues. Cultivates and advances donors to higher giving levels. Writes solicitation letters and general correspondence, including gift acknowledgments. Works directly with the director of Special Events and Affiliate Programs to plan fundraising strategies and devise new revenue sources, including for the upcoming building campaign. Works with Council co-chairs and officers, Exhibition Funding colleagues, and curators to fundraise and allocate exhibition, program, and acquisition support. Liaises with colleagues in Development and Membership and other departments Museum-wide, as well as individuals from the art community at large. Supervises two full-time staff members and seasonal interns. Reports to Director, Special Events and Affiliate Programs.

Requirements: Bachelor's degree, art history preferred, and three to five years related development and membership experience or equivalent. Experience working with high-level donors. Proven track record fundraising for major gifts. Excellent organizational and analytical skill. Strong attention to detail. Ability to effectively deal with large groups of people. Strong written and verbal communication skills. Facility for soliciting large gifts. Ability to produce under deadline and work effectively with a diverse group. Proficient with budgets and financial reporting. Digitally savvy. Available to work some evenings and weekends.


Sales Associate | MoMA Design Store
Answers inquiries and assists customers in making selections. Stocks and restocks sales fixtures. Straightens and dusts merchandise and fixtures. Assists in physical inventories. Opens and closes cash registers and is held accountable for any discrepancies noted by manager. Reports to Store Manager.

Requirements: High school diploma or equivalent. Some sales experience. Excellent customer service skills. An interest in good design, books, art, and architecture. Ability to work afternoon and weekend hours.


Sales Associate (temporary) | MoMA Design and Bookstore
Answers inquiries and assists customers in making selections. Stocks and restocks sales fixtures. Straightens and dusts merchandise and fixtures. Assists in physical inventories. Opens and closes cash registers and is held accountable for any discrepancies noted by Manager. Reports to Store Manager.

Requirements: High school diploma or equivalent. Some sales experience. Excellent customer service skills. An interest in good design, books, art, and architecture. Ability to work afternoon and weekend hours.


Selling Specialist | MoMA Design and Book Store
Drives sales and the highest level of customer service by greeting and engaging customers, responding to inquiries, and assisting in making selections. Approaches shoppers with knowledge of product assortment and aids in their decision-making with the goal of increasing conversion and average transaction amounts. Assists in the merchandising of fixtures in accordance with store and corporate standards, ensuring optimal stock levels and presentation. Partners with assistant manager of sales in assessing product performance and providing feedback to both store management and corporate product-management team. Partners with assistant manager of staff in coordinating and delivering sales and product training. Assists with annual physical inventories and periodic mini-inventories. Performs various cash register activities such as sales, returns, and name and e-mail capturing. Assists in various stock-handling activities such as receiving, stocking, and replenishment. Reports to Store Managers.

Requirements: High school diploma or equivalent, college degree preferred. Minimum of two years retail or related experience. Excellent oral and written communication skills. Ability and desire to deliver a high level of customer service. Art book knowledge and merchandising experience a plus. Ability to perform physical tasks, as needed. Ability to work afternoon and weekend hours. Basic computer knowledge necessary. Fluency in a foreign language a plus.


Visitor Assistant (temporary, multiple positions) | Membership & Visitor Services
Creates a highly positive experience for Museum visitors that is conducive to repeat visitation, membership conversion, and positive word of mouth for the Museum. Daily tasks include administering and distributing timed tickets, providing information about the Museum and its collection and exhibitions, referring and selling memberships, scanning tickets and passes, and maintaining crowds inside and outside of the Museum and by special exhibition galleries. Supports the lobby management team in all operational aspects of serving visitors in the Museum’s various public spaces. Assists with customer service issues, diffuses difficult situations, and discusses service levels with visitors who make inquiries, comments, and suggestions. Reports to Lobby Managers. Temp assignments last from late September to early December or early February.

Requirements: Bachelor's degree or equivalent, proficiency with computers/Windows, exceptional customer service skills, customer service experience, and passion for the visual arts. Previous museum experience and foreign language skills strongly preferred. Must be fully available to work during weekends, holiday periods, and the entire duration of the temp assignment.


MoMA Jobs application guidelines

If you would like to submit your resume and cover letter for consideration, please choose one of the following options:

By e-mail: jobs@moma.org (most preferred option)
By fax: (212) 333-1107
By mail: The Museum of Modern Art
The Department of Human Resources
11 West 53 Street
New York, NY 10019

Please be advised that due to the high volume of applicants, we are only able to contact those candidates whose skills and background best fit the needs of the open positions. Thank you for your interest in employment opportunities at The Museum of Modern Art.


The Museum of Modern Art is an equal opportunity employer and considers all candidates for employment regardless of race, color, sex, age, national origin, creed, disability, marital status, sexual orientation or political affiliation.


Current Available Positions at MoMA PS1


MoMA PS1 is one of the oldest and largest non-profit contemporary art institutes in the United States; an exhibition space rather than a collecting museum, it serves as a catalyst and an advocate for new ideas, discourses, and trends in contemporary art.

Director of Visitor Services
This position serves as MoMA PS1’s primary liaison with the public. We are seeking a strong leader with a confident public presence. Specific responsibilities include: oversees long-term Visitor Services departmental policies, projects, and goals. Leads and supports the Visitor Services department of full- and part-time Visitor Services managers, coordinator, and assistant and associate staff. Manages the hiring, training, and evaluation of Visitor Services staff, interns, and volunteers. Oversees all VS personnel-related issues, including staff scheduling, staff assignments, internal communication, conduct, discipline, assessments, and staff training programs. Ensures that all VS staff maintain excellent visitor service standards and adhere to policies, systems, and procedures. Oversees the development and coordination of all job-specific training and ongoing education programs for the VS staff, including incorporating appropriate background material in coordination with curatorial staff. Provides lead project management, budget management, production, and front-of-house planning for Warm Up summer music series in coordination with Warm Up coordinator. Works with the chief operating officer to implement and conduct periodic reviews of all security and emergency procedures. Develops and maintains department and program budgets as directed by COO. Prepares annual admissions projections and statistical reports using relevant budget and admissions data. Assembles and analyzes relevant data and prepares and deliver reports detailing VS activities to the COO and senior staff. Implements and tracks effectiveness of marketing/partner promotions in coordination with the communications director. Oversees cash management for admissions and event ticketing process. Oversees Visitor Services managers in creating and implementing group sales packages and incentives to increase visitation. Manages switchboard and website content in coordination with Communications department and Visitor Services managers. Oversees Visitor Services coordinator in managing internship program and organization and administration of the volunteer program. Provides support in planning and execution of special events at MoMA PS1. Manages and troubleshoots all interior and exterior crowd control activities; ensures all stanchions, crowd control barriers, and signage are properly placed. Collaborates with communications director to develop brochures, public calendars, and other information and promotional materials. Handles visitor concerns, comments, and complaints that cannot be settled at the supervisory level, including managing and responding to patrons’ complaints regarding any ticket or admissions issues. Attends and supports public programs and events.

REPORTS TO: Chief Operating Officer

REQUIREMENTS: Expertise in customer service principles, practices, and procedures; emphasis on arts/culture audiences preferred. Ability to work in a fast-paced environment and handle multiple tasks at once. Demonstrated flexibility in light of shifting demands and priorities. Team player with ability to establish and maintain effective working relationships with staff and members of the public, exercising tact and diplomacy at all times. Ability to take initiative and be solutions-driven. Proven ability to train, supervise, evaluate, and motivate staff and volunteers. Bachelor’s degree and five to seven years experience in a managerial capacity in visitor services–related work. Consistent weekend availability; flexible hours may be necessary during peak seasons and during evenings. Strong computer skills with the ability to master the basic knowledge of Altru ticketing system (both “front-end” and “back-end” features) and all kiosk admissions equipment, including minor troubleshooting. A knowledge of contemporary art is desirable but not required.


Manager, Finance and Administration
The position is responsible for the day-to-day management of finance, benefits, and office/HR administration at MoMA PS1. This includes planning, organizing, and directing a significant portion of MoMA PS1’s administrative support functions and serving as liaison for senior staff to ensure that all areas of responsibility support MoMA PS1’s policies, programs, objectives, and goals. Specific responsibilities include: In conjunction with the director and COO, manages multi-million-dollar operating budget. Helps prepare annual budget for approval by the Trustee Finance Committee and Board of Trustees. Undertakes detailed monthly analysis of financial performance in revenue and expense areas, including building, monitoring, and reconciling exhibition budgets. Updates and manages multiyear financial models to assist in strategic planning. Oversees day-to-day management of human resources and benefits, assisting in employee relations activities and initiatives, biweekly payroll process, new hire paperwork/verification, Health Benefits/COBRA application administration, and 403b/pension reporting and administration. Oversees and directs the activities of the staff accountant, helping as needed with managing A/P and A/R, preparing and posting journal entries, reconciling balance sheet and cash, filing sales tax monthly, and working with outside auditors on the annual audit. Provides leadership for a variety of critical administrative support functions and serves as point of contact for New York City reporting through the Department of Cultural Affairs. Plays a key role on MoMA PS1’s annual summer Warm Up team, including financial strategy, planning, preparation and paperwork, payment tracking, and admission oversight. Generates and supports special projects and strategic decisions. Using a Museum-wide perspective, creates relevant analyses and financial models in support of various special projects. Works proactively to improve the operating and financial performance of the Museum, rethinking existing strategies, processes, or structures when necessary. Supervises Staff Accountant.

REPORTS TO: Chief Operating Officer

REQUIREMENTS: Bachelor’s degree, with a G.P.A over 3.5 preferred, and two to three years of professional experience, ideally in banking, strategy consulting, nonprofit, museum, or other field providing similar experience. Proficiency in Excel, PowerPoint, Word, accounting software (e.g. Peoplesoft), and Google Docs preferred. Ability to carry out error-free analysis. Experience or interest in strategic planning. Strong communication skills and enjoyment of teamwork. Experience with business writing, especially the ability to break down complex concepts (particularly financial) into layman’s terms. Working knowledge of basic accounting rules helpful. Candidates should also have an interest in art and the Museum’s mission.

HOW TO APPLY: Please send your résumé and cover letter to employment_ps1@moma.org and include the position title in the subject line. No phone calls please. For more information about MoMA PS1 please visit MoMAps1.org.

Please be advised that due to the high volume of applicants, we are only able to contact those candidates whose skills and background best fit the needs of the position.


MoMA PS1 is an equal opportunity employer and considers all candidates for employment regardless of race, color, sex, age, national origin, creed, disability, marital status, sexual orientation or political affiliation.