JOBS

Current Available Positions

Assistant Coordinator | Exhibition Planning and Administration
Serves as an exhibition coordinator for medium-scale exhibitions and performances within the context of MoMA’s robust exhibition program, overseeing and implementing all aspects of the planning process, including preparing and implementing exhibition timelines, guiding the planning process simultaneously for several exhibitions at various stages of development, working with the Assistant Director of Exhibitions in drafting and negotiating necessary legal agreements (lender loan agreements forms, contracts, waivers), and preparing and overseeing exhibition budgets. Assists with U.S. government indemnity applications and completes federal immunity from judicial seizure forms. Works with the Associate Director of Exhibitions in handling arts insurance specific to exhibitions s/he is coordinating. Collaborates on administering and managing touring exhibitions. Works within the Exhibition Planning and Administration team and closely with MoMA’s exhibition team (curators, registrars, designers, conservators), and provides exhibition information and budget details to several departments, including development, education, communications, digital media, security, and others. May supervise seasonal intern. Reports to Associate Director, Exhibition Planning and Administration.

Requirements: Bachelor’s degree, Masters degree in arts administration or museum studies preferred, and two to five years progressively responsible experience in exhibition coordination or project management, preferably in an arts, culture, and/or nonprofit environment, or equivalent. Exceptional organizational skills and attention to detail. Ability to efficiently manage several exhibitions and projects simultaneously. Outstanding interpersonal, written, and verbal communication skills. Proven diplomatic problem-solving capabilities. Ability to form and maintain successful working relationships with museum staff, artists, lenders, tour venues, and other external contacts. Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) and other standard office procedures and equipment. Knowledge of 20th- and 21st-century art strongly preferred.

Assistant Product Manager (Home Products) | Retail
Provides overall assistance in product sourcing and development for all channels of business (furniture, tabletop, kitchen, home textiles). Monitors sales, inventory levels, and initial channel allocations. Assists in creation of project budgets and license agreements and provides necessary follow up for product development projects. Determines reorder quantities for existing and basic merchandise. Handles special orders and vendor-direct orders. Traffics sample shipments, product inquiries, and submissions. Obtains all product information needed for marketing/promotions, signage, catalogs, online business, etc. Proofreads and fact-checks all product copy. Handles phone contact with vendors. Serves as primary warehouse contact regarding all shipments and deliveries. Visits warehouse and supervises warehouse inspections if needed. Serves as liaison between store/customer service staff and vendors for all customer service issues. Serves as liaison between marketing team and vendors on promotion opportunities. Assists in creation of monthly store floor plans and product feature lists. Conducts product training session with store and customer service staffs. Leads touch-base meetings with individual channels, creates meeting agendas, and distributes recaps. Assists with physical inventories. Supervises merchandise coordinator and provides backup as necessary in tracking shipments, resolving accounting irregularities, and RTVs. Has overall responsibility for selected categories of merchandise, if appropriate, including product selection/development, budgeting, sales/margin forecasting, reordering, etc. Reports to Product Manager.

Requirements: Bachelor’s degree and two or more years experience in retail buying and/or product development or equivalent. Strong analytical and administrative skills. Skilled in Microsoft Word, Excel, and other office software.

Content Marketing Manager | Retail
Responsible for the planning and execution of the MoMA Retail content strategy. Identifies key narratives to drive retail sales throughout the year in online and offline communications channels. Drives e-mail marketing content strategy and executes and collaborates on testing strategy. Develops Web content features to drive consumer interest and pull new customers into the brand. Produces product copy for physical stores and online. Manages posts to social media channels, including Facebook and Twitter. Develops process for asset management to ensure product copy changes cascade into all channels. Helps develop annual content plan and maintains throughout the year. Coordinates with Retail Marketing Manager on campaign development. Collaborates with Museum’s Marketing and Communications team to ensure that retail communication is synced with that of the greater institution. Works with visual design team to enhance the in-store shopping experience through product copy and signage. Edits and proofreads copy for grammar, style, organization, and consistency. Further develops and manages the team's relationships with key stakeholders, including external communications teams. Reports to Director, Marketing and Communications, Retail.

Requirements: Bachelor’s degree and two or more years experience copywriting consumer-facing materials, ideally in a retail environment or equivalent. Proven record of developing and executing content plans for a wide range of online and offline materials. Basic computer skills: MS Office, Google Docs. Must be flexible and capable of thriving in a high-energy and fast-paced environment. Must be extremely well organized, attentive to detail, and knowledgeable about design and best practices in retail. The candidate is expected to be resourceful, solution-oriented, capable of thinking and working independently, and have excellent communication and technical skills. Candidates should submit one writing sample (under 500 words, please).

Lobby Manager | Visitor Services
Works with four other lobby managers in Visitor Services. Prepares the daily schedule and disseminates pertinent information for visitor assistants (VAs) and senior visitor services (Sr. VAs). Provides training and coaching to the VA staff on appropriate performance standards and expectations. Acts as direct supervisor to a smaller group of VAs. Addresses and reviews any disciplinary issues concerning the VA staff with the assistant director and other lobby managers. Tracks paid time off and submits payroll for all full-time, part-time, and temporary staff. Coordinates the daily set-up of all Ticketing and Information Desk workstations and oversees the daily operation at both locations, which includes monitoring and carrying out all cash control policies and procedures. Responsible for the preparation and daily accounting for City PASS booklets, NY Pass, and NYC Explorer Pass, and all MoMA Store promotions. Performs all aspects of end-of-day attendance counts and revenue reconciliation, including gathering attendance and admissions information from all sources to create the daily report. Masters the Vista ticketing system, both front-end and back-end features, as well as the Museum’s online ticketing system. Facilitates all indoor and outdoor visitor traffic and crowd management, ensuring all stanchions and signage are properly placed. Provides general support to other lobby manager functions. Reports to Assistant Director, Visitor Services.

Requirements: Bachelor’s degree and related experience managing staff, coordinating projects, and planning budgets. Excellent organizational skills. Outstanding verbal and written communication skills. Proficiency in Microsoft Word, Outlook, and Excel, and other standard office procedures and equipment. Ability to work weekends (five-day workweek includes weekends).

Manager, Business Development, Wholesale Sales | Retail Business Development
Oversees relationships with distributors and key accounts in setting and achieving sales goals and providing guidance in selling strategies, inventory planning, training, and promotions. Conducts periodic business review meetings and establishes ongoing communication to support sales efforts. Coordinates presentation of MoMA brand at trade shows (MSA, National Stationary Show, gift shows, etc.). Grows MoMA’s international network of distributors, negotiating terms and conditions as required. Works with licensing manager to oversee wholesale components of key partner relationships. Provides support to director in development of annual budgets and sales/inventory plans. Develops and implements strategy for MoMA’s B2B online presence. Enhances relationships with existing key overseas partners (Japan, Korea). Supervises assistant manager of business development, including customer service, operations, warehouse interface, sales administration, and communications. Oversees the development, design, and printing of MoMA’s annual wholesale catalog. Participates in MoMA’s product development process, providing input to enhance the commercial viability of the wholesale product line. Provides support to the Assistant Director in the development of shop-in-shop or pop-up shop installations as needed in collaboration with merchandising and creative teams. Provides support to assistant director in the creation of annual budgets, sales/inventory plans, and presentations. Participates in negotiation of agreements/renewals with partners, distributors, agents, and licensees as required. Manages junior/temporary business development staff, departmental trainees, and interns. Reports to Director, Business Development.

Requirements: Bachelor’s degree, Master’s degree and/or business training preferred, and a minimum of five years experience in a sales management and business development capacity in retail, wholesale, or merchandising fields, including management of sales and/or customer service staff. Work history must include demonstrated analytical and organizational responsibilities, as well as a record of success in sales and new business development. International experience is desirable. Familiarity with the goals and operations of cultural institutions a plus. Excellent communication, organizational, and presentation skills are essential. Strong interpersonal skills to enable candidate to work well with Museum and external personnel in demanding and complex situations. Successful problem solver able to take responsibility for projects in a fast-paced, complex environment. Ability to drive sales via oversight of distributors and international customers. Detail oriented, analytical, and quantitative in order to develop sales and inventory planning models. Experienced in managing staff on- and off-site and in overseeing the work of independent contractors. Must be willing and able to travel.

Marketing Analytics Manager | Retail
Online tracking: creates schema for Web analytics tracking in partnership with Direct Team; works with technology to implement and Q/A tags; and sets up proper Google Analytics reporting for easy analysis of traffic sources, purchases funnel tracking, and user pathing on-site. Dashboard creation and management: works with director to create and maintain a dashboard to inform executives and give marketing and direct teams data critical to informing their work: scopes to include all marketing efforts, online and offline, with the KPI of sales net promo costs; and works closely with key stakeholders to ensure reporting syncs with revenue and other reporting. Campaign tracking: reports on results for campaigns during and after execution to inform optimization and iteration; directly connects spend and yield and works with marketing and direct yield to ensure metrics are tracked for every campaign. Testing and optimization: works with director to create onsite testing plan; sets up and executes tests utilizing best practices in design of experience, KPI identification, and measurement; and leads reporting within retail group and throughout the organization to ensure that findings are as impactful as possible. Thought leadership: leads weekly meetings with key stakeholders to review performance and raise issues and opportunities; identifies insights that drive value creation with marketing and direct; and collaborates with key stakeholders across the Museum to present a unified view of our audience, our metrics, and our business. Reports to Director, Marketing and Communications, Retail.

Requirements: Bachelor’s degree and minimum four years experience developing insights from multichannel marketing and sales data or equivalent. Proven record of driving value in a data-rich environment. Ability to communicate and collaborate with a wide range of positions and functions, from executives to developers. Intimate knowledge of Google Analytics tagging, implementation, and reporting set-up. Adept in data-crunching spreadsheets and database tools (Access, Crystal, etc.). Understanding of testing, optimization, and best practices. Basic HTML coding and troubleshooting. Flexible and capable of thriving in a high-energy and fast-paced environment. Extremely well organized, attentive to detail, and knowledgeable about design and best practices in retail. Must be resourceful, solution-oriented, capable of thinking and working independently, and have excellent communication and technical skills.

Marketing Manager | Retail
Marketing management: develops and executes multichannel campaigns that convert new and existing audiences, and works with creative leads and analyst to turn insights into compelling creative and to capitalize on opportunity. Coordinates with (brick and mortar) stores to develop and execute promotions to drive traffic and sales. Partners with finance and marketing analyst to measure the impact of marketing and report on ROI. Collaborates with Direct Team to create online campaigns to drive traffic and on-site content to lift conversion. Works closely with the Museum’s Marketing and Graphics departments to develop and execute campaigns that drive membership, attendance, and retail sales. Assists in the development of onsite and offsite testing and research program. Communications/PR: works closely with an external firm to set press goals, track progress, and increase awareness. Works within their established network of contacts to drive online and print mentions. Develops and executes press previews for new product launches. Coordinates the release of samples to press for photo shoots. Reports to Director, Marketing and Communications, Retail.

Requirements: Bachelor’s degree and experience as a marketing manager in a fast-paced retail environment or equivalent. Hands-on experience in public relations and communications in the retail field. Proven record of developing and executing impactful campaigns that drive revenue. Experience shepherding projects through in highly collaborative (matrixed reporting) environments.

Museum Research Consortium Project Coordinator (grant-funded/fixed-term) | Curatorial Affairs
With the support of The Andrew W. Mellon Foundation, The Museum of Modern Art has embarked on a four-year (January 1, 2013–December 31, 2016), Museum-based pilot program for the study of objects in MoMA’s collection in partnership with graduate students and faculty from the art history programs at Princeton University, Yale University, Columbia University, the Institute of Fine Arts at New York University, and the Graduate Center at the City University of New York. The Museum Research Consortium is intended to facilitate the joint study of key works in MoMA’s collection by curators and conservators from the Museum and faculty and graduate students from participating universities. This will be accomplished through semi-annual Consortium Study Sessions for the study and discussion of selected groups of objects. In addition, the Museum will host five annual full-time fellows in a one-year mentorship program to work with a MoMA curator in the execution of various scholarly curatorial projects and programs, including the organization of exhibitions, collection displays, and collection development and interpretation.

Responsibilities: Works in close collaboration with the Museum Research Consortium Project Leader, a curator from the Department of Painting and Sculpture, and the Museum’s Senior Deputy Director of Curatorial Affairs; other MoMA curators; faculty, staff, and students at the university partners; and selected outside consultants and advisors throughout the duration of the Museum Research Consortium. Coordinates all communications, scheduling, travel arrangements, and accounting procedures related to the consortium. Facilitates written and verbal correspondence related to the consortium. Coordinates the participation of visiting scholars and academic participants. Coordinates the joint activities of the Consortium Fellows within the Museum. Devises and updates project schedule in collaboration with the project leader. Explores, evaluates, and aids in the development of an inter-institutional Web platform together with the project leader, fellows, and other Museum staff. Participates, as assigned, in the editing, preparation, acquisition, and dissemination of research materials; adds to the inter-institutional Web platform and other sources of scholarly communication throughout the course of the initiative. Assists in the organization and execution of semi-annual Consortium Study Sessions and related planning meetings, including the coordination of the movement of works of art to be studied during the Consortium Study Sessions. Assembles and manages all feedback and evaluation materials from consortium participants. Maintains budget and financial records for the entire consortium and writes progress and final reports as assigned. Answers inquiries with regard to the consortium, participants, and related material. Reports to Museum Research Consortium Project Leader.

Requirements: Masters degree or higher, some post-college study of art history preferred, and related work experience. Excellent administrative, organizational, and written/oral communication skills. Superb attention to detail. Experience with budgets. Proficiency in Microsoft Word, Excel, PowerPoint, and other standard office procedures and equipment; museum database systems experience a plus. Strong interpersonal and teamwork skills. Ability to work independently, meet deadlines, and coordinate projects simultaneously with tact and diplomacy.

Special application procedures: Send cover letter, curriculum vitae, two to three references, and a one-page summary addressing the ways in which your expertise, interests, and experience could aid in effectively advancing and managing the Museum Research Consortium to jobs@moma.org.

Sales Associate (temporarytemporary and regular) | MoMA Design Stores (West 53 Street locations and Soho)
Answers inquiries and assists customers in making selections. Stocks and restocks sales fixtures. Straightens and dusts merchandise and fixtures. Assists in physical inventories. Opens and closes cash registers and is held accountable for any discrepancies noted by Manager. Reports to Store Manager.

Requirements: High school diploma or equivalent. Some sales experience. Excellent customer service skills. An interest in good design, books, art, and architecture. Ability to work afternoon and weekend hours. Please indicate whether you are interested in a temporary or regular position.

Salesforce Applications Development Project Manager and Technical Lead | Information Technology
Maintains, customizes, and supports MoMA’s Membership and Development Salesforce.com application and platform. Understands system issues and provides resolutions. Analyzes new requirements and designs, develops, and tests solutions in the Salesforce platform. Provides support to MoMA’s Salesforce user community (Membership and Development, Retail, Finance and Accounting, IT, etc.). Manages, prioritizes, and completes change requests from the MoMA Salesforce user community. Documents solutions and processes, as needed. Mentors more junior members of the team, particularly those new to Salesforce. Reports to Director, Applications, Department of Information Technology.

Requirements: Ability to independently lead, design, code, unit test, system test, performance test, debug, implement, and support Salesforce.com application and integrations. Experience designing and implementing APIs and Web-based interfaces utilizing Apex code, Web Services, etc. Expert APEX coder (skilled at developing against third-party Web services (using callouts), using Salesforce triggers, batch APEX, scheduled APEX, and session management. At least five years of Salesforce.com development experience and experience in systems-integration environments with large, complex third-party solutions, coupled with proven expertise integrating solutions with other applications within the overall technology environment. Strong APEX and Force.com. At least three-plus years development experience developing in a multitier environment, preferably using Java. Excellent knowledge of Salesforce.com architecture and data model. Experience in Agile development methodologies. Excellent Eclipse knowledge and experience in conjunction with Salesforce plugin for deployments. Advanced Salesforce user and administrator skills (including using permissions, queues, e-mail handlers, mass e-mail, security setup, views, page layouts). Ability to develop and manage projects with high degree of independence and accountability. Ability to lead a team of developers—offshore, consultants, staff—and provide technical guidance. Strong documentation and technical project-management skills. Bachelor's degree in computer science or equivalent. Collaboration skills working in a very dynamic environment. Desire to work at a world-class art institution. Experience building mobile and tablet applications (e.g., iPad native app) with a Salesforce backend is preferred but not required. Experience developing, configuring, and using IBM Cast Iron or a similar middleware product is preferred but not required.

Senior Registrar Assistant | Collection Management and Exhibition Registration
Assists senior Registrar staff on assigned exhibitions or collection tasks, including correspondence with lenders, borrowers, donors, and vendors to arrange packing, shipping, insurance, and courier arrangements for works of art related to assigned projects. Compiles associated documentation; examines and records condition of works; creates and maintains files for loans and objects; arranges trips for couriers when required; and serves as courier as needed. Reports to senior Registrar staff.

Requirements: Bachelor’s degree or Bachelor of Fine Arts degree (Master’s degree preferred) and minimum one year related experience in the art field, preferably in an art museum with ambitious exhibitions, acquisitions, and outgoing loan programs or equivalent. Excellent verbal and written communication skills. General knowledge of 20th-century art and familiarity with artists' materials is also required. Strong organizational skills and attention to detail. Reading knowledge of French and/or another foreign language. Experience with TMS/Gallery Systems a plus.

Stock Associate | Retail (Design and Book Store)
Replenishes stock and storeroom inventories. Receives, checks, and stores stock deliveries. Properly packs and labels store items for customer mail order shipments. Unloads and loads truck deliveries. Assists in all physical inventories. Reports to Assistant Manager, Operations.

Requirements: High school diploma or equivalent. Ability to lift large packages. Shipping and stockroom experience preferred. Ability to work afternoon and weekend hours required.

Storage and Virtualization Engineer | Information Technology
Designs, implements, and monitors the storage and virtualization infrastructure. Administers, on a daily basis, storage and virtualization activities, as well as some general server administration tasks that are shared across the team. This includes site-to-site replication of SANs and interfacing with server and backup administration.

Requirements: Bachelor’s degree and SAN administration and VMWare administration experience or equivalent. Experience with Linux (Ubuntu, RHEL) highly desirable. The ideal candidate must be able to work independently, possess strong written and verbal communication skills, have a track record of successfully delivering complex projects on time, and possess a strong background in router and switch configuration and troubleshooting. They are expected to participate and collaborate with other members of the infrastructure team to devise overall solutions that meet the needs of the Museum. The team consists of networks, voice/telecom, storage, backup, computer infrastructure, messaging, and directory services and databases. Must be able to administer both block and file level SANS, working with VMWare. Experience with EMC Unisphere, EMC Networker, VMWare vCenter and ESXi hosts, F5 ARX, and F5 BigIP LTM. Self-motivated team player with strong communication and writing skills.

Visitor Assistant (temporary – part-time, full-time) | Visitor Services
Contributes to a positive experience for Museum visitors. Provides information and answers general questions. Checks for tickets and membership cards for admission into a special project. Eases the flow of visitors outside of the Museum for entry into a special project.

Requirements: Bachelor’s degree preferred. Previous museum and/or customer service experience relevant to the position strongly preferred. An interest in art and a basic understanding of computer applications is essential. Fluency in at least one foreign language is preferred. Ability to stand outside during the summer months.

MoMA Jobs application guidelines

If you would like to submit your resume and cover letter for consideration, please choose one of the following options:

By e-mail: jobs@moma.org (most preferred option)
By fax: (212) 333-1107
By mail: The Museum of Modern Art
The Department of Human Resources
11 West 53 Street
New York, NY 10019

Please be advised that due to the high volume of applicants, we are only able to contact those candidates whose skills and background best fit the needs of the open positions. Thank you for your interest in employment opportunities at The Museum of Modern Art.

The Museum of Modern Art is an equal opportunity employer and considers all candidates for employment regardless of race, color, sex, age, national origin, creed, disability, marital status, sexual orientation or political affiliation.