CLASSES AT MoMA FAQ
Frequently Asked Questions
We accept all major credit cards. To register and pay visit the online registration system.
Students, educators (K–12, college, and university), and staff of other museums receive a discount on the member rate. Student or staff identification must be presented upon check-in on the first day of class.
In order to receive a full refund, notice of cancellation must be sent in writing via email, letter, or fax at least one week before the first scheduled day of class. Payment will not be refunded after this time. Refund processing may take up to four weeks.
If I drop the class can I get a refund?
You will only receive a refund if you cancel your registration at least one week before the first day of class. You may do this by accessing your online registration and clicking the "Modify" tab. You will be able to unregister yourself from a class and receive a full refund. You may also cancel your registration by phone or email. Refund processing may take up to four weeks.
Can I get a refund after the second or third class?
MoMA is unable to grant refunds after the refund period.
If I miss a class can I receive a refund or a make up classes with the instructor?
No. MoMA provides course schedules in advance to provide perspective students the opportunity to plan ahead and make necessary arrangements to attend classes. Students will receive a syllabus and course reader in advance to help themselves prepare for missing class.
Can I take a MoMA Class for credit?
No. MoMA Classes are not accredited. If you wish to receive credit for a MoMA Class, you must organize this with your institution.
How do I register?
To register for online courses, use the online registration system.
Do I have to register online?
Yes. If you have any difficulties using the online registration system, please call (212) 408-8441.
How do I know if a class is full?
If a class is full the website will indicate that the course is sold out. Please note that updates to class availability are made during business hours and courses may fill up overnight or over the weekend. You will know a course is sold out when you attempt to register and the only option you are given is to add your name to the waiting list.
Can I be put on a waiting list for a class that is filled?
Yes. The online registration form includes a waiting list option for sold-out classes. You must fill out the online registration form to be added to the waiting list. Once you complete the registration, you will receive an email confirming that you have been added to the waiting list.
What if I am a member of the Museum?
As a member at the individual level or higher you will receive the members rate. We honor a first-come, first-served policy for class registration regardless of your member status.
How do I sign up for a membership?
If you are not a member and would like to sign up for membership, simply visit the Membership page. If you have any questions about membership, please call Membership Services at (212) 708-9475.
Are Corporate Member employees eligible to receive the member discount?
Yes. A copy of your valid company ID must be faxed or emailed to the Corporate Membership Department in order to receive the discounted price.
Will the class have access to the galleries?
When possible, as determined by your instructor and MoMA, students will have the unique privilege to view MoMA's collection in the galleries after hours, during class time.
Will these specific courses be offered again?
Yes and no. There are some courses that will be offered regularly, for example Modern Art 1880–1945 and Modern and Contemporary Art 1945–Present. Some classes may be offered again depending on the instructor's availability, scheduling, and student interest. MoMA cannot guarantee if or when certain classes will be offered again.
If I miss a class and there is another section of the same class being offered on a different day, can I attend the other section of the same course?
No. Each course instructor utilizes a different syllabus. Although there are two sections of the same class offered, the material covered would not necessarily correspond.
Can I register my friend?
Yes. Once you have entered your personal information and selected a class in the online registration form, click the "Add Person" button. Fill out the registration form for this person and be sure to use a separate email address for him or her. Our registration system will not accept multiple registrants with the same email address. Your registration is complete after you have filled out all the required information for both you and your friend and submitted payment. Please note that you will each receive an email confirming your individual registration. Your confirmation email will NOT include a record of your friend's registration information.
Can I bring a friend or family member to attend one of my class sessions so they can experience the program?
No. Though we welcome interest in MoMA Classes, we cannot accommodate guests.
MoMA reserves the right to cancel or withdraw classes, to change class curricula and scheduling, and to withdraw and substitute instructors.
If an instructor needs to cancel an individual class, we will notify you via phone or email and that class will be made up at a later date.
Students accept full responsibility for personal injury and/or losses suffered during class hours and while on museum premises.
MoMA will not release course participants’ personal information to any persons or organizations outside of the Museum without prior written consent.
How do online courses work?
MoMA offers two types of online courses: Self-Guided and Massive Open Online Courses (MOOCs). Our Self-Guided courses are available for purchase in the MoMA Store online. You can access our all of our MOOCs by visiting coursera.org/moma.
How do I access my Self-Guided course?
After registering, you will receive an email from firstname.lastname@example.org with a link to your course and an invitation code. Follow the link to create your account. You can then access your course by going to education.moma.org and logging in. Your course access begins as soon as you register. If you do not receive an email from MoMA Courses after you have successfully registered, check your spam folder first and then email us at email@example.com to let us know if you did not receive this email or if you have any questions.
What if I need technical help?
MoMA is happy to help. Email firstname.lastname@example.org, and we’ll get back to you ASAP.
How often are courses offered?
Self-Guided courses and MOOCs can be accessed beginning when you enroll.
Please contact MoMA Courses at email@example.com or call (212) 408-4454 with any additional questions.