Volunteering

Greets and directs visitors, distributes general information, educates visitors about Museum programs and membership, answers general questions about the neighborhood and NYC, keeps visitor traffic moving and controlled, and assists lobby staff with other tasks upon request. Approaches families in the lobby and informs them about the resources available to families at MoMA. Seeks out and approaches groups at lobby entrances, and helps to orient them by greeting them, establishing whether they have a reservation, taking the group leader to group processing area, assisting the groups to check and retrieve belongings in the checkroom, and escorting them to the group waiting area. Maintains thorough knowledge of exhibitions, education programs, and other public offerings available at MoMA.

Answers visitor questions at information desks beyond the lobby and on upper floors, including the Education and Family Information desk, and stocks and organizes brochures and materials at desks. Helps track visitor requests, questions, and comments to aid the Department of Visitor Services, including occasional visitor surveys. Maintains thorough knowledge of exhibitions, education programs, and other public offerings available at MoMA.

Greet visitors, instruct them where they can leave strollers and coats, record attendance, ask them to wait to be introduced to the Lab by a facilitator, and maintain a waiting list when necessary. Prepare art-making supplies, sharpen pencils, and help tidy the space. Educate visitors about Museum programs and inform them about the resources available to families at MoMA.

Tours for Tweens (Gallery Talk): Greets and signs in families preregistered for Tours for Tweens. Creates name tags; waits for and guides latecomers to their group; assists Museum educator with group management in the galleries; hands out postcards and passes at the conclusion of the tour; and answers questions about Family Programs.

A Closer Look for Kids and Tours for Fours (Gallery Talks): Greets families as they enter the Museum, making sure they are escorted to the correct program; helps families store their belongings in lockers; answers questions about Family Programs and introduces new families to the program; creates name tags; guides families to their group; assists Museum educator with group management in the galleries; and hands out family activity guides, postcards, and passes at the conclusion of the tour.

Greets and signs in families preregistered for Family Art Workshops. Assists in set-up of classroom for art workshops and with overall upkeep of the classroom. Assists Museum educator with group management in the galleries, during the workshop, and during cleanup. Hands out family activity guides and passes at the conclusion of the tour. In the studio, volunteers may help families directly, but will consult with Museum educator for specific instructions on how to best assist.